Podcast Overview
<p>The ChatGTM Podcast by Inc Tank GTM</p>
Language
🇺🇲
Publishing Since
10/7/2025
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Recent Episodes
August 10, 2026
ChatGTM S2 E36: Patrick Bobrukiewicz ~ VP AI @ Thrive / The Human Side of AI
<p><b>What if AI didn't replace great leaders... but made them even better?</b></p><p>In this episode of the <b>ChatGTM Podcast</b>, Michael Beck and Chad Horn sit down with <b>Patrick Bobrukiewicz</b>, technology leader at <b>Thrive Restaurant Group</b>, Google AI Influencer, and one of hospitality's most respected voices on AI and operational innovation.</p><p></p><p>While much of the conversation around AI focuses on automation and efficiency, Patrick offers a different perspective:</p><p></p><p><b>The future belongs to organizations that use AI to make people more human, not less.</b></p><p>From freeing General Managers from spreadsheets to empowering better leadership, improving employee culture, and creating more meaningful guest experiences, Patrick explains why AI should be viewed as an Iron Man suit, not a replacement for the person inside.</p><p></p><p>The discussion explores the intersection of leadership, technology, culture, and hospitality, offering practical insights for restaurant operators, franchise leaders, technology providers, and anyone preparing their organization for the future of work.</p><h2>In This Episode</h2><p>✅ Why AI should make leaders more human—not replace them</p><p>✅ Freeing General Managers from the back office</p><p>✅ Building trust in AI across restaurant operations</p><p>✅ The future of restaurant leadership</p><p>✅ Why EQ becomes more valuable in the age of AI</p><p>✅ Connecting POS, labor, guest feedback, and operational data</p><p>✅ How AI can improve culture and employee engagement</p><p>✅ The importance of designing technology around people</p><p>✅ Why frontline adoption determines AI success</p><p>✅ Creating personalized guest experiences through AI</p><p></p><hr /><h2>Memorable Quotes</h2><p>💬 <i>"Burn the kilowatt hours, not the man hours."</i></p><p>💬 <i>"Return on Attention is becoming just as important as Return on Investment."</i></p><p>💬 <i>"The companies that win in the AI era will focus on the humans first."</i> </p><hr /><h2>Guest</h2><p><b>Patrick Bobrukiewicz</b></p><p><b>VP AI Strategy & Innovation </b>| Thrive Restaurant Group</p><p>Google AI Influencer</p><p></p><p>Connect with Patrick on LinkedIn:<br /><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/patrick-bobrukiewicz/" target="_blank">https://www.linkedin.com/in/patrick-bobrukiewicz/</a></p><h2>About ChatGTM</h2><p>The ChatGTM Podcast features conversations with the founders, operators, executives, and innovators shaping hospitality, retail, AI, and Go-to-Market strategy.</p><p></p><p>Hosted by <b>Michael Beck</b>, CEO of <b>Inc Tank GTM</b>, and <b>Chad Horn</b>, each episode explores the people, ideas, and technologies transforming the industries they serve.</p><p></p><p>🎙️ New episodes every week.</p><p>👍 Like this episode</p><p>💬 Leave a comment with your biggest takeaway.</p><p>🔔 Subscribe for more conversations with industry leaders.</p><p></p><hr /><p></p><p><b>Question for the audience:</b></p><p></p><p>Will AI replace great leaders...</p><p>...or give them more time to become even better leaders?</p><p></p><p>Tell us what you think in the comments.</p><p></p><p>#ChatGTM #IncTankGTM #GoToMarket #GTM #ArtificialIntelligence #AI #RestaurantTechnology #HospitalityTechnology #Leadership #RestaurantLeadership #GoogleAI #Hospitality #FutureOfWork #OperationalExcellence #RestaurantInnovation</p>
August 6, 2026
ChatGTM S2 E35: Tim Gannon ~ Co-Founder Outback Steakhouse / Sell the Saddle. Chase the Dream
<p>Tim Gannon, co-founder of Outback Steakhouse, shares his entrepreneurial journey, from early sacrifices to the birth of a global brand. The conversation delves into the importance of partnerships, resilience, and strategic decision-making, culminating in the purpose of his book and reflections on his life's journey. The conversation with Tim Gannon covers a wide range of topics, from reflecting on the legacy of Norman Brinker to the symbolism of the saddle and life lessons. Tim shares insights on mentorship, early adventures, making money, the importance of partnership, scaling a brand, the role of flavor and branding, dreaming big, embracing failure, and the power of branding and naming. Throughout the conversation, the theme of entrepreneurship, adventure, and resilience shines through, offering valuable takeaways for listeners.</p><p></p><p>Takeaways</p><ul><li>Importance of strategic decision-making</li><li>The value of strong partnerships The importance of mentorship and early adventures</li><li>Embracing failure and dreaming big</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Journey Begins</li><li>01:56 The Saddle and the Sacrifice</li><li>03:16 The Decision to Build</li><li>06:20 Early Ventures and Lessons</li><li>08:38 The Importance of Partnerships</li><li>13:17 Resilience and Perseverance</li><li>15:38 The Birth of Outback</li><li>21:14 The Purpose of the Book</li><li>25:19 Reflections and Lessons Learned</li><li>26:45 The Legacy of Norman Brinker</li><li>27:15 Reflecting on Mentorship and Early Adventures</li><li>28:11 The Motorcycle Journey and Lessons Learned</li><li>30:06 Making Money and Taking Control</li><li>31:22 The Importance of Partnership and Staying in Your Lane</li><li>40:33 Scaling the Outback Brand and Protecting Culture</li><li>48:47 The Role of Flavor and Branding</li><li>45:20 Dreaming Big and Embracing Failure</li><li>46:58 The Symbolism of the Saddle and Life Lessons</li><li>49:27 The Guardians of Flavor and Legacy</li><li>51:23 The Power of Branding and Naming</li><li>52:14 Dreaming Big and Never Giving Up</li></ul>
July 29, 2026
ChatGTM S2 E34: Erika Till ~Founder Rise Light Co / Why Great Teams Go Silent
<p>Why do great teams stop speaking up?</p><p></p><p>According to <b>Erika Till</b>, it isn't because they stop caring. It's because they stop believing anyone is listening.</p><p></p><p>In this episode of <b>ChatGTM</b>, hosts <b>Michael Beck</b> and <b>Chad Horn</b> welcome <b>Erika Till</b>, Founder of <b>Rise Light Co.</b>, for a conversation about leadership, trust, communication, and the culture every organization says it wants but few know how to build.</p><p></p><p>Drawing from years spent helping technology companies scale, Erika explains why employee experience ultimately defines customer experience, how communication breaks down as companies grow, and why leaders must create environments where people feel safe enough to challenge ideas, share feedback, and contribute to the vision.</p><p></p><p>This conversation explores:</p><p>✔ Why great teams eventually go silent<br />✔ Why employee experience drives customer experience<br />✔ The hidden cost of toxic high performers<br />✔ Why culture isn't pizza parties or perks<br />✔ Building trust through better leadership<br />✔ The disconnect between sales, operations, and executive leadership<br />✔ The power of asking better questions<br />✔ How founders can build organizations people genuinely believe in</p><p>Whether you're a founder, CEO, operator, sales leader, HR executive, or fractional leader, this episode offers practical leadership lessons that apply to every growing organization.</p><p></p><hr /><h3><b>Guest</b></h3><p><b>Erika Till</b><br />Founder, Rise Light Co.</p><p>Connect with Erika on LinkedIn:<br /><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/erikatill/" target="_blank">https://www.linkedin.com/in/erikatill/</a></p><hr /><h3><b>About ChatGTM</b></h3><p>ChatGTM is the podcast where hospitality, retail, SaaS, and Go-to-Market leaders share the ideas, strategies, and stories shaping the future of business.</p><p></p><p>Hosted by <b>Michael Beck</b>, CEO of <b>Inc Tank GTM</b>, and <b>Chad Horn</b>, each episode features candid conversations with founders, executives, innovators, operators, and thought leaders helping organizations grow smarter.</p><p></p><p>If you're passionate about:</p><ul><li>Go-to-Market Strategy</li><li>Fractional Leadership</li><li>Hospitality Technology</li><li>Restaurant Technology</li><li>Revenue Growth</li><li>AI</li><li>Leadership</li><li>Company Culture</li><li>Customer Experience</li></ul><p>...you're in the right place.</p><p></p><p>👍 Like the episode<br />💬 Share your thoughts in the comments<br />🔔 Subscribe for new episodes every week</p><p></p><hr /><p><b>Connect with ChatGTM & Inc Tank GTM</b></p><p>🌐 <a rel="noopener noreferrer nofollow" href="https://www.inctankgtm.com" target="_blank">https://www.inctankgtm.com</a></p><p>Follow Michael Beck:<br /><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/michaelbeck/" target="_blank">https://www.linkedin.com/in/michaelbeck/</a></p><p>Follow Chad Horn:<br /><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/chad-horn/" target="_blank">https://www.linkedin.com/in/chad-horn/</a></p><hr /><p></p><p>#ChatGTM #IncTankGTM #GoToMarket #GTM #FractionalLeadership #Leadership #CompanyCulture #EmployeeExperience #CustomerExperience #RevOps #HospitalityTechnology #RestaurantTechnology #ExecutiveLeadership #Founders #B2BSaaS</p>
38 total episodes available
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<p>The ChatGTM Podcast by Inc Tank GTM</p> - How often does this podcast release new episodes?
This podcast updates daily.
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