Check-in by RoomRaccoon is your all-access pass to the world of hospitality — from real-life stories and challenges to the wins that inspire hoteliers everywhere. Each episode features conversations with hospitality leaders, innovators, and entrepreneurs who share fresh insights and practical takeaways to help you run a smarter, more profitable business. Whether you’re a boutique hotelier, guesthouse owner, or simply passionate about travel and hospitality, this podcast is designed to inform, inspire, and keep you one step ahead.
For more inspiring content visit: https://roomraccoon.com/more/
BOLD | Running a Hotel Without a Front Desk? How SLEEP Eco Hotel Delivers 5-Star Service
What happens when you remove the front desk from a hotel? For Andreas Sparsis, owner of SLEEP Eco Hotel in Worthing, the answer is a fully automated, carbon-neutral guest experience that feels surprisingly more personal.
In this episode of BOLD, host Nadja Buckenberger sits down with Andreas to explore how he turned a historic 1910 wash house into one of the UK’s most innovative eco hotels—run through automation, local partnerships, and design thinking.
Discover how SLEEP:
• Operates without a single full-time front-desk staff member
• Uses automation to anticipate guest needs
• Delivers an effortless, “two-touch” digital check-in journey
• Overdelivers on comfort by investing savings back into constant room renewal
🔔 Subscribe to BOLD for more stories from hoteliers rewriting the rules of hospitality: https://roomraccoon.com/more/bold/andreas-sparsis/
#BOLDbyRoomRaccoon #HotelAutomation #IndependentHoteliers #SleepEcoHotel #HospitalityInnovation
22 Oct 2025
When Hospitality Meets Football: The Story of Tynecastle Park Hotel
What happens when you build a boutique hotel inside a football stadium? In this episode of BOLD, RoomRaccoon founder Nadja Buckenberger sits down with Pauline Boyle, Hotel Operations Manager at Tynecastle Park Hotel — a 25-room property built within Edinburgh’s Tynecastle Park, home of Heart of Midlothian Football Club.
Pauline shares how she transitioned from a decade at Hilton to helping open the UK’s first hotel within a live stadium, and how this bold idea helped balance the seasonality of football with year-round hospitality.
Discover how the team:
– Uses RoomRaccoon Upsell to enhance operations and boost revenue
– Turned the club’s off-season into an opportunity for hotel growth
– Transformed a windowless room into a fan favorite
This is a story of creativity, adaptability, and redefining what it means to host in a truly unique space.
👉 Subscribe to BOLD for more inspiring stories from hoteliers rewriting the rules of hospitality: https://roomraccoon.com/more/bold/
#IndependentHoteliers #BOLDbyRoomRaccoon #HospitalityInnovation #TynecastleParkHotel #HeartofMidlothian #RoomRaccoon
15 Oct 2025
BOLD Episode 4 | Hotel Schloss Neetzow: A 19th-Century Castle Reimagined for Today’s Guest
What happens when a historic castle meets modern hospitality thinking?
In this episode of BOLD (https://roomraccoon.com/more/bold/), Philipp Skaar shares how he and his partner reclaimed his 19th-century family estate, Schloss Neetzow, and turned it into a 29-room boutique hotel rooted in peace, authenticity, and smart simplicity.
Discover how they run a 29-room castle with just five full-time staff by:
Setting clear guest expectations with automated communication
Using digital tools to keep the whole team perfectly aligned
Balancing efficiency with a soulful, personal touch
Philipp shows that with the right systems — and the right spirit — hospitality can be both modern and meaningful.
Watch now to see how bold hoteliers are redefining what heritage hospitality means today.
👉 Subscribe to BOLD for more inspiring conversations with hoteliers who dare to do things differently: https://roomraccoon.com/more/bold (https://roomraccoon.com/more/bold)
About BOLD
BOLD is a showcase series by RoomRaccoon featuring independent hoteliers who aren’t afraid to shake things up. Hosted by RoomRaccoon founder Nadja Buckenberger, BOLD takes you inside the stories of independent hotel owners who are redefining what hospitality can be through creativity and technology.
Podcast Authority Score: 38 / 100
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Questions about Check In by RoomRaccoon
Who hosts Check In by RoomRaccoon?
Nadja Buckenberger host the show. Published by RoomRaccoon.
How often do new episodes come out?
The show publishes weekly, based on its RSS feed.
Does Check In by RoomRaccoon take guests?
Yes. Guests have been identified in episode analyses.
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