Welcome to "Checking In," a weekly podcast produced by Hotel Owner, tailored for hoteliers and professionals navigating the dynamic world of hospitality. Join us as we delve into insightful conversations with industry experts, trailblazing entrepreneurs, and ambitious newcomers. Each episode offers valuable advice, industry insights, and inspiring stories designed to empower your success. Whether you're a seasoned hotel owner or embarking on your career in this vibrant industry, Checking In has stories you'll love. Tune in for your weekly 'check-in' and let's elevate your hospitality game.
‘Support rather than solve’: Hospitality Action on avoiding the Accidental Counsellor conundrum
In this episode, we speak with Camilla Woods, Services Director at Hospitality Action, to break down the latest findings from their Taking the Temperature survey. We’re exploring the rise of the ‘accidental counsellor’—why managers are increasingly taking on the weight of team mental health, how to spot the early warning signs, and the practical steps leaders can take to turn this research into real workplace action.
This episode is sponsored by Scheidt & Bachmann Parking Solutions, which provides a scalable, AI-powered cloud platform solution for modern parking management. The solution enables centralised control of all parking operations through a single dashboard and is complemented by features such as online reservations, digital payment options, and self-service portals. Thanks to open interfaces, mobility providers can be easily integrated. Operators benefit from greater transparency, flexibility, and efficiency, while drivers enjoy a seamless and modern parking experience.
2 Oct 2026
'Hotels are built by people': Filipe D'Avillez on what makes TRIBE London Canary Wharf special
In this episode we're joined by Filipe D’Avillez (Aa-VEE-Lez), General Manager of TRIBE London Canary Wharf. Filipe has built a varied career in hospitality, from launching hotels and developing teams to creating award-winning service cultures. He joined TRIBE around four years ago, ahead of the opening of its first UK property, and has been at the heart of establishing the brand here. Today, we’ll talk about his journey in hospitality, what it takes to launch a new hotel brand, how TRIBE has found its place in a changing Canary Wharf, and the growing role of creativity, experiences and community in hospitality.
This episode is sponsored by Scheidt & Bachmann Parking Solutions, which provides a scalable, AI-powered cloud platform solution for modern parking management. The solution enables centralised control of all parking operations through a single dashboard and is complemented by features such as online reservations, digital payment options, and self-service portals. Thanks to open interfaces, mobility providers can be easily integrated. Operators benefit from greater transparency, flexibility, and efficiency, while drivers enjoy a seamless and modern parking experience.
25 Sept 2026
'Guests really remember how a hotel made them feel': The magic of Clermont Hotel Group
In this episode we speak to Gavin Taylor, CEO of Clermont Hotel Group. Gavin takes us behind the scenes of managing iconic London properties, sharing how his background in finance and operations shapes his approach to leadership, hotel identity and guest experience. We dive into the state of the London hotel market, what it takes to stand out amidst rising competition, and how Clermont is redefining luxury for today’s traveler – including high-profile collaborations like bringing Gordon Ramsay's Hell’s Kitchen to The Cumberland.
This episode is sponsored by Scheidt & Bachmann Parking Solutions, which provides a scalable, AI-powered cloud platform solution for modern parking management. The solution enables centralised control of all parking operations through a single dashboard and is complemented by features such as online reservations, digital payment options, and self-service portals. Thanks to open interfaces, mobility providers can be easily integrated. Operators benefit from greater transparency, flexibility, and efficiency, while drivers enjoy a seamless and modern parking experience.
Who has been a guest on Checking In by Hotel Owner
Names identified in recent episode analyses. Showing up to five guests.
Dimitris Manikis
Richard Harrison
Philip Turner
Gareth Winebloom
Lewis Bound
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Spotify
4.3 / 5
12 ratings
Podcast Authority Score: 41 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
62
Social presence
0
YouTube
0
Engagement
51
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