Claims Theory is a revenue cycle management consulting firm that specializes in audits, process improvement, staffing and so much more. Our episodes will feature topics and guests related to revenue cycle management, healthcare and medical billing.
Money, Multiples, & Margins: The Real State of ASC M&A in 2026
Chad Zoretic of VMG Health analyzes ambulatory surgery center mergers and acquisitions with host Lindsay, revealing key factors impacting valuations and future market trends in this interview.
18 Dec 2025
Where Numbers Meet Culture: Building Strong Businesses the Right Way
Lindsay interviews Matthew Litzelfelner, CPA, about using financial discipline and strong company culture to build resilient businesses, especially when budgeting and forecasting in revenue cycle management.
19 Nov 2025
Optimizing EPIC: Tech-Enabled Transformation with Chris Blackerby
Lindsay Gross interviews Chris Blackerby, CEO of Incisive Consultants, about optimizing health systems through Epic optimizations, workflow design, and tech-enabled transformation to drive measurable results.
16 Oct 2025
Operational Excellence: What It Really Takes
Host Lindsay Gross interviews Krista Rock, Vice President of Revenue Cycle Management, who defines operational excellence in healthcare through clarity, consistency, and culture, revealing how to build strong teams.
11 Sept 2025
Audits, Investigations, and the Revenue Cycle: A Compliance Insider's View
Compliance expert Sean Weiss, "The Compliance Guy," shares with host Lindsay Gross how to navigate audits and investigations by avoiding common documentation and coding pitfalls.
19 Aug 2025
From Psychiatry to Insurance Verification: How Dr. Ashish Mandavia Is Rewiring the Front End of Revenue Cycle
Lindsay Gross interviews Dr. Ashish Mandavia, founder and CEO of Sohar Health, about his journey from psychiatry to revolutionizing insurance verification and revenue cycle management with smart automation.
14 Jul 2025
Building and Scaling High-Performing RCM Teams with Kari Sewell
Kari Sewell, Vice President of Revenue Cycle at Optum, discusses building and scaling high-performing revenue cycle teams, sharing insights on hiring, leadership, and team culture in this interview with Lindsay Gross.
27 Jun 2025
Building a Data-Driven Culture in Healthcare with Carly Wagner
Lindsay Gross interviews Clinical Data Scientist Carly Wagner, who shares insights on building a data-driven culture in healthcare, emphasizing leadership and clean data for informed decisions.
30 May 2025
Building a Scalable Training Platform for a Growing Organization
Adena Dorsey, Director of Change and Organizational Development, discusses building a scalable training platform, highlighting strategies for healthcare leaders to avoid common pitfalls as organizations grow in this interview with Lindsay Gross.
10 Apr 2025
The Power of Smart Networks in Revenue Cycle: A Conversation with Lisa Rock
In this episode of the Claims Theory podcast, Lindsay Gross sits down with Lisa Rock, President of Unity Preferred Network, to explore how smart provider networks are reshaping the revenue cycle. From fair pricing and direction of care to out-of-network strategies, rural providers, and de novo surgery centers, Lisa shares how Unity is building a more equitable and efficient ecosystem for both providers and patients. If you're looking to strengthen your reimbusrment strategy or better understand the future of care delivery, this conversation is packed with insights you won't want to miss.
11 Mar 2025
Navigating Challenges in Healthcare RCM with Mark Dorner | Mar 11, 2025 003
In this episode of the Claims Theory Podcast, I sit down with Mark Dorner, CEO of PreciseMDX, to explore the biggest challenges facing healthcare revenue cycle management (RCM) today. We discuss common inefficiencies, the evolving role of technology and automation, and how AI is reshaping the future of revenue cycle operations. Mark shares insights from his experience building RCM systems, highlighting where providers struggle the most and how innovative solutions can drive better finanical and operational outcomes. Whether you're a healthcare leader, RCM professional, or tech enthusiast, this conversation offers valuable takeaways on navigating the complexities of modern RCM. Tune in now!
24 Feb 2025
The Next Generation of RCM: Attracting Young Talent with Lexi Miller
In this episode of the Claims Theory Podcast, I sit down with Lexi Miller, a business and marketing major at Purdue University, to explore how the next generation views work, technology, and career opportunities- especially in revenue cycle management. We discuss what attracts young professionals to an industry, the role of technology in shaping their expectations, and how RCM leaders can adapt to engage and retain the workforce of the future. Don't miss this fresh perspective on the evolving job market and what it means for the future of healthcare revenue cycle!
3 Feb 2025
The Future of RCM: How AI is Transforming Workflows Jan 31, 2025 001
In this episode, I sit down with Ian Barkin to explore how AI is revolutionizing workflows across industries. We discuss how businesses are leveraging AI to automate tasks, improve efficiency, and unlock new opportunities. Tune in for insights, real-world examples, and practical takeaways on integrating AI into your workflows!
Who has been a guest on Claims Theory
Names identified in recent episode analyses. Showing up to five guests.
Chad Zoretic
Matthew Litzelfelner
Chris Blackerby
Krista Rock
Sean Weiss
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
311
Score snapshot 15 Sept 2025
Apple Podcasts (US)
5.0 / 5
3 ratings
Podcast Authority Score: 55 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
54
Social presence
90
YouTube
66
Engagement
32
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Guest appearances
Books guests
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