ClearPoint Unlock is a podcast series for digital and technology leaders who want practical insights across the ever-changing design and technology landscape. Join us as we hear domain experts and business leaders from across the industry share their thoughts, strategies and real-world experiences, from both an individual and business perspective. Through relaxed conversations on digital design, software & platform engineering, data and AI, we hope to help you make better sense of the digital landscape and share actionable thinking that you can leverage into your business or community.
Supercharging Operational Efficiency with AI Agents at ClearPoint
At ClearPoint, we've been actively building our internal AI workforce to transform our core operations, freeing our teams from administrative overhead so they can focus on what matters most: delivering exceptional outcomes for our clients. In this episode of ClearPoint Unlock, Michelle Poulton, Engagement Director at ClearPoint and Paul Scott, COO at ClearPoint share how what began as an initiative to eliminate the "death by a thousand clicks", the endless administrative tasks that bog down our teams, has evolved into a sophisticated ecosystem of AI agents that are making our business faster, smarter, and more focused.
For leaders getting started, Paul and Michelle explain that viewing agents as supervised digital colleagues instead of ‘set and forget’ tools, is what prevents challenges like “agent spaghetti.” That foundation, combined with a strategy focused on quick wins, clear ROI, and organisational buy-in, is what ensures lasting value.
25 Jun 2025
ClearPoint Unlock: Southern Cross Travel Insurance's Digital Transformation Journey
Project Manager Jess Kelso and Business Lead Lisa Smith at Southern Cross Travel Insurance discuss their company's digital transformation journey and partnership with ClearPoint to improve customer and staff experiences in this interview.
25 Jun 2025
AI agents and the future of software engineering
ClearPoint's CTO Rob Cleghorn and Principal AI Engineer Jonathan Ackerman examine AI agents and their impact on software engineering, highlighting opportunities for productivity and workforce transformation in this interview.
25 Jun 2025
ClearPoint Unlock: Making accessibility a priority with Volition
Erika Butters, Founder of Volition, discusses how ClearPoint's Design Studio transformed Volition's app prototype into a fully accessible, developer-ready application, ensuring greater independence for disabled people in this interview.
26 Feb 2025
Taking a faster, more affordable approach to application modernisation with MongoDB
Join Dave Shepherd, GM Software Engineering at ClearPoint, as he speaks with Jake McInteer, Senior Enterprise Account Executive at MongoDB, on taking a faster, more affordable approach to AI-enabled app modernisation. Once prohibitively expensive and risky, generative AI is reshaping the economics of legacy system upgrades by dramatically reducing costs and implementation time. Jake shares recent examples, including one customer who achieved 90% faster modernisation at one-tenth the expected cost through this approach. The conversation covers practical advice for organisations starting their modernisation journey, from selecting the right partners to maintaining data security while avoiding technology lock-in.Get in touch to continue the conversation:CleaPoint https://clearpoint.digital/https://www.linkedin.com/company/clearpoint-ltdMongoDBhttps://www.mongodb.com/https://www.linkedin.com/company/mongodbinc/
27 Aug 2024
The unique challenges and approaches to mobile development
In our latest ClearPoint Unlock Podcast, ClearPoint's GM Software Engineering Dave Shepherd sits down with ClearPoint's Mobile Practice Lead David Rawson in the Dave and David show, looking at the unique challenges, opportunities and approaches within mobile development.
Mobile development presents unique challenges compared to backend or web front-end development. In this episode, they discuss the main differences between mobile web development, unique challenges to the practice, native app development vs cross platform development, lean experimentation, measuring the success of a mobile development team and more.
8 Jul 2024
The business value of Customer Identity and Access Management
In our latest ClearPoint Unlock Podcast, David Shepherd, ClearPoint GM Software Engineering, sits down with April George, Okta Principal Solution Engineer, to discuss the evolution of customer identity and the use cases to why many organisations adopt a cloud-based identity solution. They explore the growing shift towards digital identities and verifiable credentials that cloud-based solutions are well-positioned to support, and what this means for customer experience and identity management. Watch below to hear how businesses can stay agile and responsive while addressing changing customer expectations to deliver smooth and secure digital experiences.
22 Apr 2024
Treating data as a critical asset in organisations
In our latest ClearPoint Unlock Podcast, Jaco Saunderson, GM Platform Engineering, and Tamer Elhity, Chief Engineer - Data Platforms & Data Engineering, sit down to discuss the importance of treating data as a critical asset in organisations. They emphasise the need for organisations to understand the value of their data and link it to their strategic objectives, and highlight the importance of sponsorship and leadership in driving data initiatives within organisations. Tamer shares his recommendations for adopting a data strategy, including empowering business users through self-service platforms and taking a vertical approach to address specific business objectives.
27 Mar 2024
The application and impact of AI in Project Management
In our latest ClearPoint Unlock Podcast, ClearPoint's GM Professional Services Craig McDonald and Delivery Manager Caterina Berimballi sit down to discuss the potential applications of generative AI in project and delivery management, and the operational paradigm shift that creates an AI-enabled future, in the practice and in the wider organisation.
18 Feb 2024
Embracing the acceleration of change on a team level
ClearPoint Chief Client Officer Lesley Walmsley and Principal Consultant Bjarne Hansen sit down in the second part of our three part discussion on embracing accelerating change.
Teams play a critical role in how quickly and effectively new technologies, concepts or methodologies are adopted into an organisation – so businesses should foster an environment where teams are empowered to lead and constantly adapt to change.
In this episode, Lesley and Bjarne discuss how teams can best embrace change with a focus on ways of working, prioritisation and wider business alignment through feedback loops and communication channels.
31 Jan 2024
Embracing the acceleration of change on an organisational level
ClearPoint's Chief Technology Officer Rob Cleghorn and Principal Consultant - Digital Advisory Bjarne Hansen sit down to talk about key strategies for embracing the acceleration of change and explore the ways organisations can set themselves up to ensure they are building the right thing, at the right time.
Accelerated technology change during 2023 has caused some uncertainty for business as we head into 2024. We look at some of the ways business can make sense of the change so they can leverage the advantages into their business.
19 Jan 2024
Navigating the early impact of AI and LLMs
Tune into our first video podcast of the series, where ClearPoint's Co-Founder Bain Hollister and GM Microsoft Engineering Malen Hurbuns sit down to talk about AI and Large Language Models (LLMs).
They discuss the growth and impact of AI globally, drawing parallels to previous technological shifts and deep-diving into the adoption of AI and in turn, the significant productivity gains for organisations and engineers.
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Who has been a guest on ClearPoint Unlock
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Jess Kelso
Lisa Smith
Erika Butters
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