About Clicked Off - The people making it big in eCommerce.
If running your eCommerce store feels like guesswork, this podcast will help you fix it.
Hosted by Jason Chappel, founder of Defiant and creator of eCommerce Growth Made Easy, you’ll get clear, actionable, step-by-step guidance on pricing, forecasting, Customer Lifetime Value, marketing budgets, and more.
Jason will help you go from stuck and overwhelmed to scaling with more revenue, stronger profit, better systems, and greater confidence in your business decisions.
Why Improving Conversion Rate is Bad Advice for Most eCommerce Brands
Most eCommerce brands are doing more than ever.
More optimisation.
More tools.
More dashboards.
More “best practice” (don't get me started on this, it's my pet hate).
And yet… decisions feel harder, growth feels riskier, and profitability feels more fragile.
In this episode, I break down why modern eCommerce feels harder to run even when your metrics look fine. And why optimisation without direction is quietly hurting a lot of good businesses.
This is about how to make better decisions when growth slows, data gets noisy, and the old playbooks stop working.
If you’re a founder who’s good at product but tired of chasing numbers that don’t seem to lead anywhere, this episode will help you rethink how you’re running your business.
13 Feb 2026
How eCommerce Growth Really Works
Your eCommerce growth doesn’t stall because of bad marketing.
It breaks when your cash flow can’t keep up with the plan.
In this episode, Jason Chappel breaks down how eCommerce growth really works now, why customer lifetime value is still the long game, but cash flow is the constraint that decides whether you survive long enough to play it.
You’ll learn how to think about growth in terms of flow, not just metrics, how retention, acquisition, and spend timing actually interact, and why so many “profitable” brands still feel permanently under pressure.
If you’re growing, or trying to, and the numbers never quite feel calm, this will help you reframe what matters and what to fix next.
Book a free growth call and learn how I help eCommerce brands, like yours grow: https://www.wearedefiant.io/contact (https://www.wearedefiant.io/contact)
Join my eCommerce Growth Made Easy community on Skool for FREE: https://www.skool.com/e-commerce-growth/about (https://www.skool.com/e-commerce-growth/about)
6 Feb 2026
How to Fix Meta Ads Performance Without Touching Your Ads
If your ads feel like they’ve stopped working, this episode will change how you think about growth.Most eCommerce founders assume performance drops because of creative fatigue, targeting issues, or platform algorithms. But for many brands, the real bottleneck isn’t marketing at all.It’s margin.It’s cash flow.It’s payback periods.It’s the underlying business model your ads are sitting on top of.In this episode, I break down why growth has shifted away from pure performance marketing and towards operational discipline and why founders who understand their numbers will consistently outperform those chasing tactics.You’ll learn:Why ads often “stop working” even when nothing has changed in your account.The key numbers that decide whether you can actually scale safely.How margin, contribution, and cash flow quietly cap growth.Why marketing can only ever amplify what already exists in your business.How to build a growth plan that holds up under pressure, not just on a dashboard.This is about building a business that marketing can actually work for.If you want to grow your eCommerce brand without guessing, this episode will reframe how you see your entire eCommerce operation.👉 Join my eCommerce Growth Made Easy community on Skool for the tools, dashboards, and frameworks referenced in this episode: https://www.skool.com/e-commerce-growth/about (https://www.skool.com/e-commerce-growth/about)👉 Want to work with me directly? Book a free growth call and learn how I help eCommerce brands, like yours grow: https://www.wearedefiant.io/contact (https://www.wearedefiant.io/contact)
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