Welcome to "Commerce Corner," the podcast where retail innovation meets practical strategy. Join us, as we explore the dynamic world of digital commerce in the convenience retail industry. Each episode delves into the latest trends, challenges, and opportunities facing retailers today, offering insights and actionable advice to help businesses thrive in the fast-paced digital marketplace.
From the rise of delivery services and the importance of unique product offerings to managing profitability and leveraging technology, "Commerce Corner" covers it all. Whether you're a retailer looking to expand your online presence, a tech enthusiast interested in the latest industry developments, or simply curious about the future of retail, this podcast is for you. Tune in for expert interviews, in-depth discussions, and practical tips to navigate the evolving landscape of digital commerce.
Commerce Corner S2|E6: Peter Rasmussen from Convenience and Energy Advisors
In this episode of Commerce Corner, Lula Commerce sits down with Peter Rasmussen, Founder and CEO of Convenience and Energy Advisors, for a candid conversation about what is actually working (and what is quietly breaking) inside c-store loyalty programs in 2026. Peter brings 25 years inside the industry, including 17 years at Wawa, leadership in Sheetz, and the build-and-exit of Neon Marketplace, and he uses that depth to unpack why the brands winning today are operating loyalty as a measurab...
13 Apr 2026
Commerce Corner S2|E5: Brian Trout on C-Store M&A, Scaling Strategies, and Technology
In this episode of Commerce Corner, hosts Adit Gupta and Matt Kopyt sit down with Brian Trout, a convenience retail veteran who has scaled Yesway from concept to 150 stores in just three years via strategic acquisitions. Brian has held leadership roles at Amoco Oil, BP, Thorntons, GPM, and the Greater Houston Retailers Cooperative Association (GHRA). Convenience store operators are facing unprecedented challenges: fuel price volatility, supply chain disruptions, pressure from major chains wit...
16 Mar 2026
Commerce Corner S2|E4: Abigail Cerra from Chestnut Market
In this episode of Commerce Corner, Abigail Cerra, Director of Marketing, Loyalty, and Communications at Chestnut Market, joins Adit Gupta and Matt Kopyt to talk about what it really takes to build a loyalty program from the ground up. Abigail shares her journey from part-time cashier to leading loyalty strategy across 80 convenience store locations in New York, New Jersey, and Connecticut. She breaks down how Chestnut Market built its Chestnut Rewards program with fully enrolled members fro...
24 Feb 2026
Commerce Corner S2|E3: Tiffany Fraley from InConvenience, Inc.
In Episode 3 of Season 2 of Commerce Corner, we sit down with Tiffany Fraley, CEO of InConvenience Inc., to hear how she built a convenience store brand from scratch after spending her career in commercial real estate. Tiffany shares what it was like stepping behind the counter for the first time, forming her own company, and developing a technology roadmap without any prior industry experience. The conversation covers how she approaches vendor partnerships, why every tech investment n...
5 Feb 2026
Commerce Corner S2|E2: Matt Van Gilder from NexChapter
In Episode 2 of Season 2 of Commerce Corner, we sit down with Matt Van Gilder of NexChapter to continue our series on technology roadmaps and digital execution in convenience retail. Matt shares how retailers can move from reacting to digital issues to building intentional, scalable roadmaps that support long-term growth. The conversation explores how teams should think about prioritization, ownership, and the operational realities that often derail even the best digital strategies. We also ...
19 Jan 2026
Commerce Corner S2|E1: Rick Rigby from Atlantis Management Group
In the Season 2 premiere of Commerce Corner, we kick off our series on technology roadmaps with Rick Rigby, Chief Technology Officer at Atlantis Management Group. Rick takes us behind the scenes and shares how his team at Atlantis approaches digital transformation and the process of creating and executing their roadmap. He provides some actionable next steps for retailers looking to build out digital commerce channels, AI products, and any large scale technical initiative. Be sure to subscrib...
15 Apr 2025
Commerce Corner S2|E1: Using AI to Cut Costs and Boost Profits in Convenience Retail
In the Season 2 premiere, Lula Commerce Co-founder and CEO, Adit Gupta, joins President and CRO, Justin Jackson, to share insights from recent industry events, highlighting retailers' growing concerns around rising operational expenses and shrinking margins. Discover how digital strategies, especially AI-driven automation, can dramatically reduce hidden costs—from managing online orders and tablet uptime to proactive customer service. Plus, learn about Lula's groundbreaking Operators platform...
28 Feb 2025
Commerce Corner S1|E10: Kristin Sword on Digital Growth & Loyalty at Jacksons
In this episode of Commerce Corner, Justin Jackson sits down with Kristin Sword from Jacksons to discuss how the company is expanding its digital strategy. Kristin shares insights on launching a new mobile app, rolling out a loyalty program, and scaling third-party delivery with Lula. Looking ahead to 2025, Jacksons is focused on leveraging its new digital tools, expanding first-party ordering, and enhancing personalized customer experiences. Kristin also teases future innovations, including ...
5 Feb 2025
Commerce Corner S1|E9: Bill Kay on Private Equity, C-Store Consolidation, and Digital Growth
On this week’s episode of Commerce Corner, Justin Jackson and Adit Gupta sit down with private equity executive and investor Bill Kay to discuss the evolving landscape of the convenience store industry. Bill shares insights from over 25 years in private equity, including his perspective on consolidation, enterprise value creation, and the role of digital transformation in driving profitability. As convenience retailers look ahead to 2025, this episode offers a finance-driven perspective on m...
14 Jan 2025
Commerce Corner S1|E8: Leadership Lessons with Former 7-Eleven & Blockbuster CEO Jim Keyes
Former 7-Eleven and Blockbuster CEO Jim Keyes shares his "Three C's" framework for transformative leadership and navigating industry disruptions in retail.
6 Dec 2024
Commerce Corner S1|E7: Top Convenience Store Trends for 2024
NexChapter CEO Art Sebastian and Justin dive into the top convenience store trends for 2024, providing actionable advice on adapting to a rapidly evolving competitive landscape and digitizing customer and employee experiences.
1 Oct 2024
CommerceCorner S1|E6: Leveraging Data and AI for Growth
Our CEO Adit and President Justin discuss the increasing use of data from a variety of courses in making key decisions in retail. From actionable customer reviews to some of the newest technology coming on line powered by AI, data has become a pillar in successful retail revenue growth.
12 Sept 2024
Commerce Corner S1 | E5: Streamlining Operations to Drive Growth and Profitability
Two of our senior leaders, Justin & Graham, discuss Lula's approach to supporting our customers' success. Digital is far more than just "being" online. Partners choose Lula to tackle the many logistical hurdles of getting retail selection onto major marketplaces like DoorDash and Uber Eats, but the work only begins once you're online. Graham McAden leads our team of commerce experts that partners with our retailers to streamline operations and drive growth and profitability. In this...
16 Aug 2024
Commerce Corner S1|E4: with special guest Don Buck
Justin and Don discuss Don's history in convenience, the impact of Diversified Management Group (DMG) in helping C-Store operators excel, innovation in the space, and how important a focus on leadership is on overall success.
6 Aug 2024
Commerce Corner S1|E3: Kyle Tooley of Tooley Oil on Rebranding, Loyalty, and Digital Transformation
In this episode of Commerce Corner, host Justin Jackson sits down with Kyle Tooley of Tooley Oil Company to discuss the evolution of their family business and the challenges and successes of rebranding their convenience stores under the new Mixx Market brand. Kyle shares insights into launching a loyalty app, the intricacies of delivery service integration, and the future of convenience retail in the digital age. Tune in for an in-depth conversation about innovation, customer engagement, and ...
18 Jul 2024
Commerce Corner S1|E2: Are Convenience Stores still Convenient?
Lula leadership chats about the state of the convenience store today and how customers might evaluate the level of convenience. Thinking about customer "occasions" - the points in time or situations in which consumers behave one way vs another is a provocative way to think about how retailers serve these customers. The convenience store was "invented" at a time of technological shift - the introduction of the automobile. Quite literally a new vehicle for customers in their search for ret...
12 Jul 2024
Commerce Corner S1|E1: Digital Commerce in Convenience Retail
In the first episode of the Commerce Corner podcast from Lula Commerce, Adit Gupta, Co-founder and CEO at Lula Commerce, and Justin Jackson, CRO at Lula Commerce, discuss key considerations for convenience chains that are establishing a digital commerce channel. They highlight why convenience store teams are beginning to prioritize local delivery, strategies to ensure digital commerce channels are profitable, and many different ways retailers can set themselves apart in a competitive di...
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