About Compassion Chats with Author Susan A Marshall
Bringing resources to caregivers dealing with Alzheimer's disease and dementia and welcoming all who are tasked with caring for loved ones with prolonged diseases.
Susan A. Marshall is an author, speaker, and Founder of Backbone Institute, LLC, a private practice dedicated to improving competence, confidence and effective risk-taking. She has been assisting leaders in public and private sector industry, non-profit agencies, and public education for nearly 35 years. In recognition of her work in the local business community, she has been recognized as a recipient of the 2019 Don Richards Leadership Award through the Waukesha County Business Alliance and is currently being featured in The National Digest.
Her corporate and consulting experience includes work with Fortune 100 companies including GM, Apple, Archer Daniels Midland and Best Buy as well as a wide variety of private enterprises and non-profits such as New York City Leadership Academy and Boys & Girls Clubs of America.
Nicole Broadhurst, CEO and founder of Tennessee Health Advocates
From Healthcare Administrator to Independent Billing Advocate Former Practice Administrator turned Medical Bill Master, Nicole Broadhurst helps patients & families gain peace of mind and take control of medical bills in 30 minutes without making a single phone call. As CEO and founder of Tennessee Health Advocates, Nicole’s mission is to simplify and clarify the healthcare billing system. As a former healthcare insider, Nicole focuses heavily on the opportunities for improvement within th...
25 Sept 2025
Laura Volz, Senior Living Specialist at Health Dimensions Group
Laura Volz is a strategic leader with a passion to help advance the efforts for better care and support for families and their loved ones with Alzheimer’s and dementia. Her desire is to make change to improve our current senior living environments for a more prospect-centered care.
25 Jul 2025
Jeff Kersten, Agency Liaison for the Bureau of Consumer Protection
Jeff Kersten is the Agency Liaison for the Bureau of Consumer Protection within the Wisconsin Department of Agriculture, Trade and Consumer Protection. As the Agency Liaison, Jeff travels around the state to educate the public, businesses and law enforcement on privacy protection, data security, identity theft, and other areas of consumer protection. Jeff has over 12 years of experience as a police officer and is a prior Consumer Protection Investigator for the Bureau of Consumer Protection. ...
21 May 2025
Ingrid Kundinger, Senior Medicare Patrol Program Director at the Greater Wisconsin Agency on Aging Resources (GWAAR)
Ingrid Kundinger, Senior Medicare Patrol Program Director, discusses the Wisconsin Senior Medicare Patrol program and her work with the Greater Wisconsin Agency on Aging Resources in this interview episode.
30 Mar 2025
Adele Lund, Founder & CEO, Adele Lund Consulting
Adele Lund is the Founder & CEO, Adele Lund Consulting. Adele has committed her professional life to the service of older adults and their families. Along the way she discovered a need to listen to their stories, realizing the depth of wisdom inherent in what she was hearing. She often describes that portion of her career as “having the privilege of seeing seniors in their later chapters of life, observing the results of a life well lived and lessons learned along the way.” Motivated by t...
23 Jan 2025
Karen Murdoch, Creator, Voiced Memories
Karen Murdoch is the founder of Voiced Memories. She is passionate about helping families capture, preserve, and share their stories through an innovative platform that combines digital photos with voice recordings. Karen dedicates her work to enhancing cognitive engagement for aging adults, especially those living with mild cognitive impairment (MCI) or dementia, by leveraging the power of storytelling.With a background in caregiving and photo management, she's seen firsthand how personal hi...
2 Dec 2024
Debby Deutsch BCPA, Founder/CEO of Patient Care Partners, LLC
Debby Deutsch BCPA, Founder/CEO of Patient Care Partners, LLC, shares expert insights on navigating complex healthcare systems and insurance networks to empower patients and families.
29 Oct 2024
Barbara Boustead, Licensed Clinical Social Worker and Daily Money Manager
Barbara Hyatte Boustead, LCSW, DMM, is a licensed Clinical Social Worker, retired Daily Money Manager and Author.She launched her business, Mary's Daughter LLC in 2011 and retired from her social work position in 2016 to work full time in her business, where she provides Daily Money Management services to seniors and veterans. Barbara is a member of the Association of Daily Money Managers (AADMM) and is also on the Board of Directors for AADMM.In 2017, Barbara was selected as the recipient of...
24 Sept 2024
In Loving Memory of Gary Barg
A bright beacon of love and compassion has gone out. Gary Barg, who passed away August 4, 2024, leaves a treasure trove of advice and resources to support caregivers for generations to come.Gary Barg appeared nationally on radio and television programs, including NBC’s Today Show and has spoken to a wide variety of organizations including the Scleroderma Association conference, Alzheimer’s Association conference, AARP conference, 204 Fearless Caregiver conferences and the National Huntington ...
26 Aug 2024
Senior Outreach Program Coordinator with the Wisconsin Alzheimer’s Institute Regional Milwaukee Office, Stephanie Houston
Susan welcomes Stephanie Houston, Senior Outreach Program Coordinator with the Wisconsin Alzheimer’s Institute Regional Milwaukee Office. Stephanie is a Senior Outreach Program Coordinator with the Wisconsin Alzheimer’s Institute Regional Milwaukee Office. She joined the WAI staff in 2009, in her role Stephanie provides ongoing assistance to cognitively impaired, and medically underserved African American older adults and families.Stephanie is a resource and a service link for older adults an...
7 Aug 2024
Geriatric Medicine practitioner and award-winning author Dr. Cheryl Woodson
Susan welcomes Dr. Cheryl Woodson. For almost 40 years, Dr. Cheryl Woodson practiced Geriatric Medicine, taught health care professionals, and was active in advocating effective eldercare services in her community and at the national level. She also raised a family and navigated her mother’s 10-year journey with Alzheimer’s disease. In retirement, Dr. Cheryl offers presentations and courses that guide caregivers to give excellent eldercare without sacrificing their health, finances, or relati...
25 Jun 2024
Psychotherapist and Grief Counselor Nancy Feingold: Managing the "beehive of feelings" associated with caring for someone with Alzheimer's
Susan welcomes Nancy Feingold, someone with over 40 years experience working in the fields of special education, behavioral disabilities and psychotherapy. She established mental health services in a traditional medical setting (the Quisling Clinic in 1976 and had a full-time practice until its close in 1996). She joined a psychotherapy group, Counseling and Psychotherapy Services, where she worked until she retired in 2008. She spends much of her time with her husband, children and grandchil...
20 May 2024
Board-certified Geriatric Psychiatrist Art Walaszek: Emotional and psychological challenges of caring for loved one with Alzheimer's
Susan welcomes Dr. Art Walaszek, a board-certified geriatric psychiatrist and Professor of Psychiatry at the University of Wisconsin School of Medicine and Public Health. Dr. Walaszek is Vice Chair for Education and Faculty Development in the Department of Psychiatry. He is past president of the American Association of Directors of Psychiatric Residency Training (AADPRT), and currently serves on the Psychiatry Review Committee of the Accreditation Council for Graduate Medical Education (ACGME...
20 May 2024
Introducing Compassion Chats with Author Susan A. Marshall
This is a quick introduction to Compassion Chats with Author Susan A. Marshall. This is a podcast dedicated to bringing resources to caregivers dealing with Alzheimer's disease and dementia and welcoming all who are tasked with caring for loved ones with prolonged diseases. Hear from a variety of guests that include health care professionals, experts, celebrities and people who have valuable lessons to share after experiencing this with their own family members. Thanks for listening!
20 May 2024
Wisconsin sportscaster Matt LePay: The practical and emotional challenges of managing Mom's Alzheimer's journey
Since 1988, Matt Lepay has been the radio voice for the Wisconsin Badgers men’s basketball team, and since 1994, the voice of the Wisconsin Badgers football team. Legions of sports fans have relied on his knowledge of the game, his energy, and clarity of vision for accurate representation of what was happening on the field or the court.From Rose Bowls to Final Fours, the Ohio native has called it all for Wisconsin Athletics, but a call of a different type back in 2017 had the biggest impact o...
20 May 2024
Clinical Core Leader for WI Alzheimer’s Disease Research Center Cynthia Carlsson: Behavior changes vs Brain Changes in Alzheimer's
Susan welcomes Dr. Cynthia Carlsson, the Director & Geriatrician at the William S. Middleton Memorial Veterans Hospital in Madison, Wisconsin. She treats veterans with dementia and memory issues and is the Clinical Core leader and a co-leader for the Biomarker Core in the Wisconsin Alzheimer’s Disease Research Center. She also serves as director of the Wisconsin Alzheimer’s Institute.
20 May 2024
WAI-Milwaukee Director Gina Green-Harris: Importance of community, education and advocacy in providing loving long-term care
Susan welcomes Gina Green-Harris, the beloved Director of the Milwaukee Chapter of Wisconsin Alzheimer’s Institute. Gina is a powerhouse of energy and optimism! You won’t want to miss this chance to experience Gina’s magic!
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