Confluence: Where hospitality, mindset and leadership come together. Join hosts, Santiago and Kristin, founders of The Colombian- a multi cafe and coffee roastery in Canada as they delve into the transformative power of these three key elements on your business. This isn't just a podcast, it's a mentorship tool, guiding you through insightful conversations to elevate your entrepreneurial journey.
Because every yes has a price.
Nobody warns you about this one. Saying yes to everything might actually be the thing that's holding you back.
In this episode we go deep on one of the sneakiest traps for high achievers: the inability to say no. And it starts with a question most people never stop to ask. What are you actually exceptional at? Because that answer is where everything changes.
Here's the uncomfortable truth. There is always another wall to paint. Always another opportunity dressed up in possibility, waving at you from across the room. But just because you can paint it doesn't mean you should.
If you're in the coffee world, you feel this. Cafes, wholesale, e-commerce, office programs. But what if each one of those isn't an add-on to your business? What if it's an entirely different business, quietly stealing your people, your systems, and your focus?
Focus is the thing. Not money. And unlike money, attention doesn't come back once it's spent.
We get into what it really looks like to audit your yeses, build a filter for what earns your commitment, and why having the right mentor in your corner is a shortcut most people overlook.
Going deeper into what you already do well is a strategy. It's not playing small. It's playing smart.
If you've ever felt stretched thin and wondered why momentum feels harder than it should, this one's for you.
Listen to the last episode here: Episode 9: Making Your Own Weather (https://open.spotify.com/episode/0EHEOKoWCyBovuekQt9ecm?si=BPg0E9HtQv6tPjb3E478hQ)
26 Feb 2026
EPISODE 9: Making Your Own Weather - Mindset Session
In this powerful and inspiring mindset session, we explore what it truly means to make your own weather. It is about choosing not to wait for perfect conditions, but instead creating the life you want regardless of the storms around you. In business, personal growth, and everyday life, your mindset becomes the foundation for everything you build.
It begins with mindset. When you adopt a growth mentality and believe that what you desire is possible, you unlock a level of power and clarity that changes how you move. Your beliefs shape your actions, and your actions shape your results.
Belief must be followed by action. Write down your vision. Get specific about what you want. Declare it. Speak life over yourself. Release resistance and step forward as if it is already yours. When you align your thoughts, words, and actions, you begin to create momentum and open yourself to receiving what you have been working toward.
Your environment also matters. Surround yourself with people who push you, hold you accountable, and grow alongside you. The right people will challenge you to rise higher and stay aligned with your purpose.
Making your own weather means you do not wait for conditions to change. You use your mindset, your actions, and your environment to create the conditions you choose. This is how you build a life that is purposeful, intentional, and fulfilling.
Believe it. Take action. Receive it.
It is time to make your own weather.
17 Jan 2026
EPISODE 8: Running Your Business As a Family - Why It's a Red Flag
The fastest way to damage your business culture is to call it a family.
That phrase sounds warm, but it’s lazy leadership. “We’re like a family here” often leads to blurred boundaries, avoided conflict, and tolerated behaviour that wouldn’t survive in a well-run company.
Families are emotional. Businesses can’t be. When family-style dynamics take over - loyalty over accountability, peacekeeping over clarity - standards erode and resentment builds, especially among your strongest performers.
When employees are treated like family, expectations get murky. Feedback feels personal. Leaders hesitate to make necessary decisions. The result isn’t care - it’s dysfunction.
Great workplaces aren’t built on emotional language. They’re built on clarity: values, expectations, and accountability that apply to everyone.
This episode calls out one of the most common - and costly - culture myths in business. If you want a healthy, high-performing workplace, stop calling it a family and start running it like a business.
Listen to the last episode: EPISODE 7- Hospitality as a Human Need, Not Just a Service
10 Nov 2025
EPISODE 7- Hospitality as a Human Need, Not Just a Service
Have you ever walked into a place and felt seen, not just served but genuinely noticed? This episode explores hospitality as more than service; it’s a universal human need to feel valued and connected.
We’re talking about the difference between serving someone and making them feel something. Too many business owners think improving their business means chasing profits or cutting costs, focusing on the kind of value that shows up in their books. But the real opportunity is in creating the kind of value people can feel, the connection, the care, the experience that makes them want to come back.
This episode is an invitation to leaders, creators, and business owners to rethink what “value” really means. When you lead with hospitality, you don’t just build a brand, you build belonging. And that’s what people are craving most.
3 Aug 2025
Episode 6- Putting On The Show: The Sport of Hospitality (+ the banana story)
We don’t see ourselves as part of the service industry- we’re in the hospitality industry. Our craft is caring for people by making them feel seen, valued, and genuinely welcomed. Through simple yet extraordinary acts of hospitality, we believe it’s possible to build a business rooted in depth, purpose, and connection. In this episode, we share one of our favorite stories—the banana story—as a reminder of how the smallest gestures can make the biggest impact.
22 Jun 2025
Episode 5: Accountability Unleashed- Why leaders must own everything
Leaders explore the importance of taking full ownership and leading with integrity, which allows listeners to grow and make a bigger impact.
30 Apr 2025
EPISODE 4: Get ’Er Done – The Secret Behind Making Things Happen
In this episode, we pull back the curtain on what it really takes to grow a business exponentially—from regular people with a dream to a thriving brand with 6 coffee shops, a roastery, a coffee truck, a bakery, and nearly 70 incredible team members.
This isn’t about having deep pockets or flashy investors. It’s about grit, calculated risks, relentless action, and showing up every single day. Whether you're an aspiring entrepreneur, a small business owner eyeing the next level, or someone who’s simply tired of sitting on the sidelines of your own life—this episode is for you.
We talk about the mindset shifts, the vulnerable moments where you want it so badly you’re willing to risk failure and keep going anyway, and the deep belief that if you go all in, the right doors will open. Spoiler alert: intentionality alone won’t cut it. You’ve got to move.
Tune in to hear the behind-the-scenes story of how we built something from nothing—and how you can too.
Ready to stop planning and start doing? Let’s get ’er done
6 Mar 2025
EPISODE 3 Define Your Mission: Discover Your Why and What
Okay, let's talk mission. You know, that thing you put on your website? Well, it's way more than just words. It's about figuring out why your business exists and exactly what it does. Getting clear on your core focus establishes a deep sense of intentionality, guiding every aspect of your operations. A well-defined mission provides clear direction and fosters strong team cohesion. Often, the true core focus of a business extends beyond its immediate product or service. Understanding this focus prevents decision-making driven by FOMO (fear of missing out). So, let's figure out your real mission, get laser-focused on what and why your business exists, and watch it take off.
24 Jan 2025
Episode 2- Designing Company Culture Through Being a Values Based Business
You often hear the buzz word of company culture. But wonder how do you actually design a culture within your business that is healthy and thriving? In this episode we dive right into one of the most powerful decisions you can make for the soul of your business- becoming values based. Hear all about our values and how we actually use them every single day and learn tips on how you can do this too.
27 Dec 2024
Episode 1- What is Confluence?
Santiago and Kristin explore how Confluence bridges hospitality, mindset, and leadership to transform businesses with a transformative mentorship tool.
Reach and audience
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4,940
Score snapshot 15 Sept 2025
Podcast Authority Score: 16 / 100
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Quality
3
Social presence
0
YouTube
74
Engagement
0
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