About Connected Tech Talks - with ITS Technology Group
Welcome to Connected Tech Talks, the podcast by ITS Technology Group designed for our channel partners and tech enthusiasts. Join hosts Katharine McNamara and Dave Ferry, Head of Partner Markets, as they embark on insightful discussions with key ITS leaders, industry influencers, and friends of ITS.
Every month, we dive into the latest industry innovations and trends, bringing you insights from authoritative business leaders. Our mission is to educate, inspire, and connect our partner community.
Tune in to Connected Tech Talks to stay informed about the innovative developments shaping the tech landscape. Whether you're a partner, colleague, or peer, this podcast is your go-to source for thought leadership and industry knowledge to become a UK connectivity expert.
Follow us and never miss an episode, released every month on all your favourite podcast platforms.
Claire Davies, People and Culture Director at ITS, discusses the impact of AI on the workplace, the changes to workplace dynamics after the pandemic, and how to maintain company culture during rapid expansion in this interview.
30 Apr 2025
Connected Tech Talks - Episode Eight
When you think of customer service, are you too inward looking? Do businesses today not think enough about how each and every interaction makes a customer feel, and how that impacts buying habits? Our very own Director of Customer Service Jason Stanton dives deep into the importance of company-wide engagement on customer service, and explains how consumer habits evolve with each service interaction. This episode of Connected Tech Talk explores consumer habits in a changing service-driven world, and the criticality of maintaining a relationship-first, transaction-second approach in our industry.
31 Mar 2025
Connected Tech Talks - Episode Seven
Join Dave and Katharine for this episode of Connected Tech Talks, as they sit down with ITS’ Strategy Director Kevin McNulty to discuss the ins and outs of what it’s like to keep a business on track with a strategic vision while navigating such a turbulent changing industry. Find out what the killer applications set to change how we view fibre as an enabler, and why understanding the difference between IoT hype vs IoT reality is crucial as we move into the next phase of digital transformation.
5 Feb 2025
Connected Tech Talks - Episode Six
Join Katharine and Dave this month on Connected Tech Talks as they discuss all things transformational technology for councils and local authorities. This time, they’re joined by technology expert and current Director for Digital and IT at Southend-on-Sea Council, Carol Thomas, who takes us through the key differentiators between UK and international connectivity and digital markets.
2 Jan 2025
Connected Tech Talks - Episode Five
It’s another episode on the Connected Tech Talks couch and this time, Katharine and Dave are joined by Michael Cox – Group Provisioning Director at Ask4 Ltd. As a seasoned leader in the telco world, Mike takes us through the UK and European markets and how they differ on everything from technology to network deployment. The group also uncover what makes telecommunications businesses agile and dynamic while navigating an increasingly competitive market that’s at the helm of utilising emerging technologies…
13 Nov 2024
Connected Tech Talks - Episode Four
In this episode, we’re joined by ITS chairman Kevin Gaskell. Kevin walks us through his diverse career path, that saw him begin as a civil engineer, and develop into one of the UK’s most successful and well-known business leaders. Dave, Katharine and Kevin explore what it means to bring people on board with a strategic development journey, how emerging technologies are impacting the ways organisations grow and think, and what qualities attracts business leaders in modern day.
29 Oct 2024
Connected Tech Talks - Episode Three
Join Dave Ferry, Katharine McNamara, and Connected Places Lead at Greater Manchester Combined Authority, John Duncan, who works closely with network providers like ITS to work on new ways of positioning Greater Manchester as a digital-first location.
John dives deep into what it means to be a digitally mature, equitable local authority, while navigating rapid transformation in the private and public sector. The group explore the importance of genuine collaboration between the private and public sector to drive change across Greater Manchester – while harnessing the latest and greatest technology.
3 Oct 2024
Connected Tech Talks - Episode Two
This month on Connected Tech Talks, Dave Ferry and Katharine McNamara sit down with Head of Product Development at ITS (https://itstechnologygroup.com/), Pete England, to ponder over how the biggest digital trends are influencing a new age of product development. Find out how digital technologies can cut years off of product development progress journeys, the use cases of AI taking over critical industries…and whether AI can really replace Gareth Southgate as England Manager. Stay tuned for this jam-packed episode.
5 Sept 2024
Connected Tech Talks - Episode One
Welcome to Connected Tech Talks, the podcast by ITS Technology Group designed for our channel partners and tech enthusiasts.
Episode 1: Join Katharine McNamara and Dave Ferry in an insightful discussion with Focus Group's Head of Network Services, Luke Hunt. Luke brings his expert knowledge of the market to explore how shifting technologies are impacting customer solutions. The group unpack everything from 2024 as a year of change in the cyber security market, to how businesses need to prepare for a new world defined by emerging technologies.
22 Aug 2024
Introducing Connected Tech Talks - with ITS Technology Group
We are thrilled to announce the launch of our brand-new podcast, Connected Tech Talks. This podcast is designed to bring partners closer to the cutting-edge innovations and industry insights that are shaping the future of our market.
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