Continuity Conversations

About Continuity Conversations

Continuity Conversations is where we bring big business resilience to your small business. We're Patty Bonsera and Keith Hessel and we are committed to the resilience of small businesses. 99.9% of all companies in the U.S. are small businesses. Nearly 1/2 of all employees in the U.S. are employed by a small business. Small businesses are the ones that are directly involved with, hire people and make the most impact for their local communities and their families. Resilient small businesses create resilient local economies which create resilient cities, counties and so on. They are the most valuable, yet are the most vulnerable to losing their business and their livelihood without contingency plans for disruptions. Don't let unexpected challenges hold your small business back. Join the conversation and elevate your resilience today.

Publisher

Patty Bonsera and Keith Hessel

Category

business

Language

en

Explicit

No

First episode

2 Feb 2024

Latest episode

7 Jan 2025

Latest episodes

22 episodes in the feed.

1. 

   7 Jan 2025

   Resilience, Reflections, and Recharging for the New Year

   In this episode, Keith and Patty share their New Year’s stories, from Patty's tradition of watching When Harry Met Sally to Keith's family visit filled with unexpected challenges. They dive into the importance of resilience in business, emphasizing how staff well-being drives exceptional customer service.The conversation highlights practical tools like automation and the 12-Week Year program, helping business owners balance growth and personal well-being. Keith and Patty discuss how leaders c...

2. 

   17 Dec 2024

   Celebrating the Season with Style and Inclusivity

   Take a trip down memory lane with us as we share holiday party stories and explore festive ideas that blend the best of our corporate and solopreneur worlds. Patty reflects on her time at boutique investment firms in Cincinnati, where the holiday parties were a chance to dress up and bond in a warm, family-like atmosphere. Keith chimes in with memories of intimate office dinners that fostered team camaraderie.Now, as solopreneurs, our celebrations look different—more laid-back and focused on ...

3. 

   3 Dec 2024

   Holiday Hustle: Customer Service & Strategic Planning for the Season

   Small business owners and industry experts discuss how to navigate the holiday season's unique customer service challenges and strategic planning opportunities to drive success.

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

2 ratings

Spotify

5.0 / 5

1 ratings

Podcast Authority Score: 36 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

47

Social presence

0

YouTube

0

Engagement

60

Contact Continuity Conversations

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.