Inspiring thoughts, research and discussion on the topic of statement of work management, ideas on services procurement & the world of getting things done.
Grey spend - the messy middle between Services & Contingent Workforce
With Linc Markham, Executive Workforce Solutions Advisor
The messy middle where services procurement and contingent labour overlap, is where value quietly leaks through misclassified work, duplicated outsourcing, and runaway change requests. AI, requisition-stage data, and stronger cross-team partnering are making this spend possible to spot, quantify, and route the right way.
11:09 - What grey spend actually is and why it matters
18:11 - Why it pays & matching work to the right channel
28:57 - Quantifying it & deciding how the work gets done
44:19 - The new grey spend: SaaS and AI agents
51:05 - Breaking silos & partnering for a win-win
26 Jun 2026
The Future of Work Delivery & Services Procurement
With Sam Smith, President, Pontoon
Exploring how AI, workforce strategy, and evolving MSP models are reshaping the future of work. From services procurement and talent management to leadership and innovation, looking at how businesses can build smarter, more agile workforce solutions while keeping people at the center of transformation.
15:52 - The Rise of The Agentic MSP
39:54 - Utilizing Skills and Moving Towards Total Talent Management
48:38 - MSP and Technology Value
01:02:14 - Simplifying Services Complexity
01:17:20 - Suppliers and Strategic Workforce Planning
13 May 2026
From Contingent Workforce to Strategic Services Procurement
The shift from contingent labor to total talent management is reshaping how organisations approach services procurement. AI, data, and stronger oversight are enabling better control, visibility, and value from complex services spend.
With Betty Sweetman, Indirect Procurement Leader
04:31 - How AI Helps Address Complexity in Services
17:30 - From Contingent Labour to Outcomes in Total Talent Management
30:45 - Sourcing and Alignment in Services Procurement
52:11 - The Structural Bias Toward Direct Procurement
59:44 - Why Services Procurement can be a Competitive Advantage When Leveraged Properly
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