Crown Council Mentor of the Month podcast! The key to magic advice from mentors...ASK! In order to copy the genius of others, we need to get in front of them first. We know that if we want to be the best, then we need to learn from the people making it happen in a big way. This Crown Council Mentor of the Month library contains interviews with those who are making a difference and advice on how we can copy their genius!
The Crown Council is an international association of leading dental teams dedicated to seeking out the sharing ”best practices” in order to improve the quality of care in every area of dentist. Crown Council teams are dedicated to a high standard of patient service, clinical care and practice organization in order to deliver the best in the industry to their patients. The Crown Council attacks the best-of-the-best in dentistry because of the philosophy of vision, mentoring and doing good.
For more information on the Crown Council log onto www.crowncouncil.info or call 800-276-9658.
"Patient Hospitality in Dentistry" with Cassie Tallon
In this episode of Crown Council Mentor of the Month, Stuart Anderson talks with Cassie Talon about bringing hospitality into dentistry and creating a patient experience that feels personal, thoughtful, and trustworthy. Cassie shares practical ways to improve everyday interactions—from the first phone call to checkout—with more empathetic language, attentive team handoffs, and small touches that help patients feel cared for.
23 Sept 2026
"The Power of a Smile" with Dr. Guy Lewis
Dr. Guy Lewis has spent 42 years building one of the country's premier cosmetic dental practices — 8,000 square feet and 12 glass operatories overlooking the forest in The Woodlands, Texas. But he started by getting fired three months into his first job during the 1984 Houston oil recession. In this Mentor of the Month conversation with Stuart and Steve Anderson, Guy traces the path from a $30,000 startup loan he paid off in two months, to becoming one of the youngest accredited members of the American Academy of Cosmetic Dentistry, to walking away from a clinic where "everything needed a crown." Along the way he shares what Tony Robbins told him that led to hiring his son as COO, why their attempt at a DSO didn't survive their own quality standards, how he's built 20-year staff tenure through culture rather than pressure, and how the credentials that create credibility have shifted from magazine features to social media influence. He closes with the Give Back a Smile patient he rebuilt in the '90s — and unknowingly sat behind at the Super Bowl years later, after her new smile helped make her Time Warner Cable's top salesperson in the country. A candid look at integrity, excellence, and building something that lasts.
25 Aug 2026
"The Future of Dentistry Is Bright" Episode 139 with Dr. Brett Titensor
In today’s episode, Steve Anderson and I sit down with Dr. Brett Titensor, one of the “young giants” of the Crown Council, to talk about what it really takes to build a modern dental practice that patients love and teams thrive in.
You’ll hear how Brett’s unique upbringing in a “dental home,” his humanitarian experiences in places like Guadalajara and the Dominican Republic, and the mentorship of his parents and the Crown Council shaped the way he practices today.
We’ll talk about:
Building a brand that instantly communicates trust and quality
Scaling a healthy culture where the team comes first—and patients feel the difference
And how to create a dental experience that feels less like a chore and more like a visit to Disneyland.
Brett is joining us from the middle of his new 15-operatory, state-of-the-art practice and learning centerin Flower Mound, Texas—a living example that you don’t have to race to the bottom in dentistry if you deliver an unforgettable experience.
Stay tuned. You’re about to learn how to combine clinical excellence, team culture, and environment to build a thriving practice and a meaningful career.
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