Ctrl + Shifter Podcast

About Ctrl + Shifter Podcast

The Ctrl + Shifter Podcast brings you bi-weekly conversations with founders, tech leaders, and innovators who are taking control and driving the shift in business and technology. Powered by SmartDev and Verysell AI, we deliver actionable insights and real stories of digital transformation. We keep it clear, relevant, and actionable so you can stay ahead of the curve and lead with confidence. - Listen on YouTube, Spotify, and Apple Podcast - Discover more at smartdev.com - Contact: media@smartdev.com Follow for new episodes and fresh insights!

Publisher

SmartDev

Category

news

Language

en

Explicit

No

First episode

2 Jul 2025

Latest episode

6 Oct 2026

Latest episodes

19 episodes in the feed.

1. 

   6 Oct 2026

   Ep19: AI and Automation Compliance in Fintech Company: What Scales, What Shouldn't

   In this episode of Ctrl + Shifter, we sit down with Eoin Kearns, Head of Compliance, AML & MLRO for MoonPay’s European operations, to discuss how AI and automation are reshaping compliance in fast-growing fintech environments. Eoin shares where automation can help compliance teams scale, which decisions still require human judgment, and why accountability, explainability, governance, and oversight remain essential when using AI in regulated environments. TIMESTAMPS: 00:00 - Intro 00:45 - Podcast & Guest Introduction 02:50 - AI in Compliance: Before and After 10:09 - Reducing False Positives with AI 13:46 - Human Oversight in AI 16:56 - Practical AI Use Cases 21:33 - The Future of AI and Regulation 25:05 - AI Risks and Quantum Computing ► Watch it on Youtube: https://youtu.be/Zsx8okj0Sw0?si=FCkkQVMISaDS-gfr ► Listen in audio on Apple Podcasts: https://podcasts.apple.com/vn/podcast/ep19-ai-and-automation-compliance-in-fintech-company/id1824162919?i=1000793371122 (https://podcasts.apple.com/vn/podcast/ep19-ai-and-automation-compliance-in-fintech-company/id1824162919?i=1000793371122) ABOUT CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift. Ctrl + Shifter is a podcast featuring founders, tech leaders, and innovators who are taking control and driving meaningful change in business and technology. Powered by SmartDev and Verysell AI, we share real stories and actionable insights on how leaders build with intention, shape strategy, and stay ahead of the curve. Disclaimer: The content shared reflects personal perspectives and does not represent the official stance of any company. Connect with Eoin: ► LinkedIn: https://www.linkedin.com/in/eoin-kearns-644a7653/ ABOUT SMARTDEV SmartDev is a Vietnam-based software powerhouse delivering agile, high-quality, and cost-effective engineering for global brands. 🌐 https://smartdev.com (https://smartdev.com/) ✉️ contact@smartdev.com Follow us on social media: ► LinkedIn: https://www.linkedin.com/company/smartdev-llc-/?viewAsMember=true (https://www.linkedin.com/company/smartdev-llc-/?viewAsMember=true) ► Facebook: /smartdevllc © Copyright by SmartDev Channel © Do not Reup #CtrlShifterPodcast #AI #Compliance #KYC #AML #FinancialCrime #RegTech #FinTech #RiskManagement #AICompliance #DigitalTrust #AIInBusiness #TechLeadership #SmartDev #VerysellAI #MoonPay 👍 Enjoyed this episode? Like, share, and subscribe for more insights. Drop your thoughts in the comments: Where should AI automation stop and human judgment take over in compliance?

2. 

   16 Sept 2026

   EP 18: AI & Human Expertise in Fraud Prevention: A Compliance Playbook

   In this episode of Ctrl + Shifter, we had a discussion with Oleg Leonov, Director of Compliance and Licensing at Eneba, to explore one of the biggest challenges facing digital marketplaces today: preventing fraud at scale while maintaining trust, compliance, and customer experience. With deep expertise in compliance and risk management, Oleg explores how AI is transforming fraud prevention and compliance operations. He shares practical examples of using AI to automate repetitive compliance tasks, accelerate fraud detection, and support faster, more informed decision-making while explaining why human expertise remains critical for managing complex risks, meeting regulatory requirements, and responding to evolving fraud threats. 🎧 TIMESTAMPS 0:00 - Intro 0:34 - Segment 1: Welcome listeners & Introduce guest speaker 04:04 - Segment 2: Technology in Compliance Today 10:18 - Segment 3: Challenges in Practice 23:19 - Segment 4: Risk, Fraud, and Regulation 28:45 - Segment 5: Human Expertise and the Future 36:00 - Closing 47:58 - Outro ► Watch it on Youtube: https://www.youtube.com/watch?v=_V3O_xffVpY ► Listen in audio on Apple Podcasts: [Link] A special thank you to for sharing valuable insights and real-world experience in AI fraud prevention and compliance operations. Connect with Oleg: ► LinkedIn: https://www.linkedin.com/in/oleg-leonov/ ABOUT CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift. Ctrl + Shifter is a podcast featuring founders, tech leaders, and innovators who are taking control and driving meaningful change in business and technology. Powered by SmartDev and Verysell AI, we share real stories and actionable insights on how leaders build with intention, shape strategy, and stay ahead of the curve. Disclaimer: The content shared reflects personal perspectives and does not represent the official stance of any company. ABOUT SMARTDEV SmartDev is a Vietnam-based software powerhouse delivering agile, high-quality, and cost-effective engineering for global brands. 🌐 https://smartdev.com (https://smartdev.com/) ✉️ contact@smartdev.com Follow us on social media: ► LinkedIn: https://www.linkedin.com/company/smartdev-llc-/?viewAsMember=true (https://www.linkedin.com/company/smartdev-llc-/?viewAsMember=true) ► Facebook: /smartdevllc © Copyright by SmartDev Channel © Do not Reup #CtrlShifterPodcast #AI #Compliance #FraudPrevention #RegTech #DigitalTrust #RiskManagement #AIInBusiness #TechLeadership #SmartDev #VerysellAI #Eneba 👍 Enjoyed this episode? Like, share, and subscribe for more insights! Drop your thoughts on software adoption and customer success in the comments be

3. 

   7 May 2026

   Ep17: Why Great Software Still Fails to Be Adopted

   In this episode of Ctrl + Shifter, we sit down with Aleksandra Shamanina, Customer Success Manager in IT, to explore one of the most common challenges in modern businesses: why software adoption fails - and how to get it right. Aleksandra shares her hands-on experience working with global enterprise clients, breaking down the real reasons behind failed implementations. From misaligned expectations to lack of organizational readiness, she explains why adoption is less about technology and more about people, processes, and change management. This episode offers practical insights into how customer success teams can guide clients from onboarding to expansion and turn software into real business impact. ------ 🎧 TIMESTAMPS 00:00 - Intro 02:35 - The biggest misconceptions about software adoption 03:56 - Why adoption fails 10:11 - How Customer Success drives real business impact 14:05 - Early warning signs your customers aren't getting value 20:27 - A practical adoption framework for Customer Success 29:01 - How AI is transforming Customer Success workflows 36:09 - Final thoughts & Advice for Customer Success Manager ► Watch video on Youtube: https://youtu.be/xDe3vkTaInI ► Listen in audio on Apple Podcasts: https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919 (https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919) ------ A special thank you to Aleksandra Shamanina for sharing valuable insights and real-world experience in customer success and software adoption. Connect with Aleksandra: ► LinkedIn: https://www.linkedin.com/in/aleksandra-shamanina-3623b6118 ► Instagram: Instagram.com/aleksandra_shamanina ABOUT CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift. Ctrl + Shifter is a podcast featuring founders, tech leaders, and innovators who are taking control and driving meaningful change in business and technology. Powered by SmartDev and Verysell AI, we share real stories and actionable insights on how leaders build with intention, shape strategy, and stay ahead of the curve. Disclaimer: The content shared reflects personal perspectives and does not represent the official stance of any company. ABOUT SMARTDEV SmartDev is a Vietnam-based software powerhouse delivering agile, high-quality, and cost-effective engineering for global brands. 🌐 https://smartdev.com ✉️ contact@smartdev.com Follow us on social media: ► LinkedIn: https://www.linkedin.com/company/smartdev-llc-/?viewAsMember=true ► Facebook: https://www.facebook.com/SmartDevLLC © Copyright by SmartDev Channel © Do not Reup #CtrlShifterPodcast #CustomerSuccess #SoftwareAdoption #DigitalTransformation #CustomerExperience #TechLeadership #ChangeManagement #B2B #SmartDev #VerysellAI #Xsolla 👍 Enjoyed this episode? - Like, share, and subscribe for more insights! - Drop your thoughts on software adoption and customer success in the comments below

4. 

   9 Apr 2026

   Ep16: Maximizing impact with Customer Success in AI product companies

   In this episode of Ctrl + Shifter, we sit down with Petko Kashinski, Customer Success Leader at Jiminny, to dive into optimizing customer success strategies and leveraging AI to build long-lasting customer relationships. Petko shares his extensive experience in customer success, offering insights on how to reduce churn, improve customer satisfaction, and empower teams with data-driven strategies. From AI-powered automation to conversation intelligence, this episode explores the tools and techniques that help businesses engage with customers more effectively and efficiently at scale. ------ 🎧 TIMESTAMPS 00:00 – Intro 3:07 - Understanding Conversation Intelligence7:33 - Strategies for Customer Success10:11 - The Role of AI in Customer Success14:58 - Success Stories and Impact of Jiminny 17:36 - Challenges in Managing Customer Success Teams20:14 - Final thoughts & Advice for Businesses------ A special thank you to Petko Kashinski and Jiminny for sharing their valuable expertise and real-world success stories. About Jiminny Jiminny is an AI-powered conversation and revenue intelligence platform designed to help revenue teams unlock more value from customer interactions. By turning conversations into actionable insights, Jiminny empowers teams to coach and develop their people at scale, reduce manual work, and make smarter decisions that drive revenue. Learn more at: ► Website: www.jiminny.com ► LinkedIn: https://www.linkedin.com/company/jiminny/------ ABOUT CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift. Ctrl + Shifter is a podcast featuring founders, tech leaders, and innovators who are taking control and driving meaningful change in business and technology. Powered by SmartDev and Verysell AI, we share real stories and actionable insights on how leaders build with intention, shape strategy, and stay ahead of the curve. Disclaimer: The content shared reflects personal perspectives and does not represent the official stance of any company. ------ ABOUT SMARTDEV SmartDev is a Vietnam-based software powerhouse delivering agile, high-quality, and cost-effective engineering for global brands. 🌐 https://smartdev.com ✉️ contact@smartdev.com Follow us on social media: ► LinkedIn: https://www.linkedin.com/company/smartdev-llc-/► Facebook: https://www.facebook.com/SmartDevLLC © Copyright by SmartDev Channel © Do not Reup #CtrlShifterPodcast #CustomerSuccess #AIInBusiness #TechLeadership #CustomerExperience #RevenueIntelligence #ConversationIntelligence #SmartDev #VerysellAI #Jiminny 👍 Enjoyed this episode? Like, share, and subscribe for more insights! Drop your thoughts on building customer success strategies in the comments below

5. 

   12 Feb 2026

   Ep15: The Foundations of Building a Social App

   In this episode of Ctrl + Shifter Podcast, we sit down with Raed Zein, Co-Founder of imin, to unpack one deceptively simple question: How do you build a social app that actually brings real-life connections? With over a decade of experience across mobile development, backend systems, and hardware integration, Raed shares a deeply practical perspective on building consumer products in today’s attention economy. From defining the right MVP to navigating real-time architecture, AI-driven onboarding, and trust in social platforms, this conversation goes beyond hype and focuses on what truly works. 💡 What’s inside Episode 15: Designing social products around human behavior Building lean MVPs that validate real user needs Where AI adds value in social apps Go-to-market lessons from launching in Paris & Berlin

6. 

   7 Jan 2026

   EP14: How AI Is Changing Customer Success in Financial Crime Compliance

   In this episode 15 of Ctrl + Shifter, we sit down with Matti Junila, Head of Customer Success at ComplyAdvantage, to explore how AI is transforming customer success and financial crime prevention. With years of experience in AI, machine learning, and customer service, Matti shares his expertise on how AI is improving fraud detection, reducing manual work, and helping businesses navigate compliance challenges. He dives into the rise of agentic AI, automating tasks traditionally handled by humans, and offers advice on adopting AI responsibly. Tune in to hear how AI is reshaping customer support in high-stakes industries. TIMESTAMPS: 01:57 - Matti's Background & Early career 04:45 - About ComplyAdvantage 07:47 - Leadership Challenges in AI-Driven Financial Crime Prevention 10:24 - AI Trends in Customer Support 19:26 - Decision-Making Principles for Responsible AI Adoption 22:28 - Strategic AI Adoption: From Evaluation to Scaled Impact 32:23 - Future of AI in Customer Support 35:08 - Advices on AI Adoption ► Listen to audio on Youtube:  (https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqblhLREUxb0lia2R2cFZZNU1hSWszZlk3MEVDUXxBQ3Jtc0tsV2VQd0hiQnJnMWdrRDl2eWNjSGxDaTdoTE9oZFhtUjA4Z2F0QmhyTW1EQU0tSmQ1UXpCZ0dvazJIX2JKcThwZGhHc0ZuaFotSFNVUnRqWUVDYi1waEVDLVN6MWpBSGdoalFQT2tSQmZJSXQtNkFYdw&q=https%3A%2F%2Fopen.spotify.com%2Fepisode%2F5QSRr0v28117gn1AWKLYVJ%3Fsi%3DZHHcy3kES_aTW6lN_unCDg&v=ajNzcz-5P9Y)How AI Is Changing Customer Success in Financial Crime Compliance | Ctrl + Shifter Podcast EP 14 (https://www.youtube.com/watch?v=OkB1h32ixl8) ► Listen in audio on Apple Podcasts: Ctrl + Shifter Podcast - Podcast - Apple Podcasts (https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919) -------- A special thanks to Matti Junila and ComplyAdvantage for joining us and sharing their valuable insights. About Matti Junila: He started out in computer science and have always been focused on AI and machine learning. Over the last 10+ years, he has helped build and scale tech startups, leading customer success teams and working closely across product, engineering, and commercial teams. About ComplyAdvantage: ComplyAdvantage’s mission is to empower every business to eliminate financial crime. By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. Learn more at: ► LinkedIn: https://www.linkedin.com/company/complyadvantage/ ► Website: https://complyadvantage.com/ Connect with Matti Junila on LinkedIn: (https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqblZkWDJRVDZfbzU5R1Q0cDFXM3R5YkVqWDhJUXxBQ3Jtc0ttU2VkQmcwUVUxSFdtcDZUOWx0UjhZRHl1MEY3Vi1WNzlZZU9ZdThxVTVZTGkwTzNSMWFRMTlxcGhNeU5lVHJmREVLZFhuZEhTVXV2Y0x6QzYyOG10ZEtINVU1c1RSRHN4ZkR5bk0xZG5HX3dnSDgwYw&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fjan-lorenc-00404731%2F&v=ajNzcz-5P9Y)https://www.linkedin.com/in/mattijunila/ (https://www.linkedin.com/in/mattijunila/) -------- ABOUT CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift A series featuring founders, tech leaders, and innovators who are taking control and driving the shift in business and technology. Powered by SmartDev and Verysell AI, we deliver actionable insights and real stories on how they build with intention, shape strategy, and stay ahead of the curve. Disclaimer: The content shared reflects personal perspectives and does not represent the views or official stance of the company. -------- ABOUT SMARTDEV SmartDev is a Vietnam-based software powerhouse delivering agile, high-quality, and cost-effective engineering for global brands. Learn more about our solutions and hiring smart developers at: 🌐 https://smartdev.com (https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa29PX3NYY0JfVUh2WUdyWTFxbWIwWUdUcmZaZ3xBQ3Jtc0trTHNRNW83dlZuNHlXeHR5REFXUEZESVV4azljaHdkX0l5SDdZMWJtem8yb3kwT2NjUHhRam1GOTRlMG1vT0tmN09vS1d6M3pjTE1aaURsMlJxemFEQ1ZDeEF1ZGpTa216cU92QUwxVS1BTjBoN2hjNA&q=https%3A%2F%2Fsmartdev.com%2F&v=ajNzcz-5P9Y) ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn: https://linkedin.com/company/smartdev-llc-/ ► Facebook: https://www.facebook.com/SmartDevLLC/ © Copyright by SmartDev Channel © Do not Reup #CtrlShifterPodcast (https://www.youtube.com/hashtag/ctrlshifterpodcast) #SmartDev (https://www.youtube.com/hashtag/smartdev) #VerysellAI (https://www.youtube.com/hashtag/verysellai) #crossborderpayments (https://www.youtube.com/hashtag/crossborderpayments) #fintechinnovation (https://www.youtube.com/hashtag/fintechinnovation)  #digitalfinance (https://www.youtube.com/hashtag/digitalfinance)  #futureofpayments (https://www.youtube.com/hashtag/futureofpayments) #TechLeadership (https://www.youtube.com/hashtag/techleadership) 👍 Enjoyed this episode? • Like, share, and subscribe for more insights! • Drop your thoughts on scaling AI responsibly in the comments below 👇

7. 

   27 Nov 2025

   EP13: Tech Strategy in Cross-Border Payments

   In this episode of Ctrl + Shifter, we sit down with Jan Lorenc, CEO of CurrencyFair, to explore the world of cross-border payments and foreign exchange. With over 15 years of experience spanning banking, treasury, and fintech, Jan leads CurrencyFair in simplifying international money transfers and providing cost-effective solutions for SMEs and individuals alike. Jan shares his journey from traditional finance to fintech innovation, offering deep insights into the evolving landscape of global payments. From the power of blockchain and AI to the challenges of scaling a multinational business, this episode dives into how technology is transforming the way money moves across borders. TIMESTAMPS 00:00 - Intro 02:28 - Behind the Shift: Jan's Career Journey 05:27 - How to Bridge Traditional Finance & Technology 07:37 - CurrencyFair's Mission 11:54 - How to Balance Customer Trust & Regulatory Compliance 15:48 - Challenges When Scaling a Regulated Cross-Border Payments Business 19:13 - How to Maintain Consistency Across Diverse Markets 22:55 - Technology Trends Reshaping Cross-Border Payments 38:01 - Future Trends in Fintech & Payments 42:26 - Advice for Newcomers in Fintech & Digital Payments 44:00 - Outro ► Listen on Youtube: https://youtu.be/ajNzcz-5P9Y ► Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919 -------- A special thanks to Jan Lorenc and CurrencyFair for joining us and sharing their valuable insights. About CurrencyFair: CurrencyFair was launched in Ireland in 2010 and offers an online cross-border payment and foreign exchange service to customers worldwide. Over the past 15 years, the company has onboarded more than 180,000 customers. It currently supports over 20 currencies in well-established currency corridors for international payments. CurrencyFair is boldly transforming the future of financial services and empowering its customers by making innovative financial solutions accessible to all. Learn more at: ► LinkedIn: https://www.linkedin.com/company/currencyfair/ ► Website: www.currencyfair.com Connect with Jan Lorenc on LinkedIn: https://www.linkedin.com/in/jan-lorenc-00404731/ -------- ABOUT CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift A series featuring founders, tech leaders, and innovators who are taking control and driving the shift in business and technology. Powered by SmartDev and Verysell AI, we deliver actionable insights and real stories on how they build with intention, shape strategy and stay ahead of the curve. Disclaimer: The content shared reflects personal perspectives and does not represent the views or official stance of the company. -------- ABOUT SMARTDEV SmartDev is a Vietnam-based software powerhouse delivering agile, high-quality, and cost-effective engineering for global brands. Learn more about our solutions and hiring smart developers at: 🌐 https://smartdev.com ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn: https://linkedin.com/company/smartdev-llc-► Facebook: https://www.facebook.com/SmartDevLLC/ © Copyright by SmartDev Channel © Do not Reup #SmartDev #VerysellAI #CtrlShifterPodcast #ResponsibleAI #TechLeadership #Innovation #AI #Governance #DigitalStrategy 👍 Enjoyed this episode? • Like, share, and subscribe for more insights! • Drop your thoughts on scaling AI responsibly in the comments below 👇

8. 

   13 Oct 2025

   #12 - How Quantum, AI, and Blockchain Will Reshape Finance

   In this episode, Chan Wei Jie (Wave), Vice President Web3 at TOTM Technologies, brings his expertise in quantum-secure infrastructure, AI, and blockchain to explore how the convergence of these three powerful technologies will revolutionize finance. From enhancing financial security to driving digital transformation, Wave offers insights on building future-proof systems that are both secure and efficient. TIMESTAMPS 00:00 – Intro 1:39 - Behind the Shift: From Audit to Quantum Finance 9:36 - Digital Assets in Practice: What Adoption Really Takes 24:30 - Tech Convergence: Quantum, AI, and Beyond 32:13 - Looking Forward: AI, Emerging Tech, and the Future of Finance 47:112 – Outro ► Watch on YouTube: https://youtu.be/Az0EYVoKQP0 ---- A special thanks to Chan Wei Jie (Wave) and TOTM Technologies for sharing their expertise in this episode. ► About Chan Wei Jie (Wave) Wave's journey from auditing banks to pioneering quantum-secure blockchain technologies has made him a unique leader in the convergence of AI, blockchain, and quantum computing in finance. With his deep understanding of both traditional and emerging financial systems, he’s driving secure and scalable solutions that will redefine how we think about financial infrastructure. Discover more on LinkedIn: https://www.linkedin.com/in/wei-jie-chan-wave-b1914853/ (https://www.linkedin.com/in/wei-jie-chan-wave-b1914853/) ► About TOTM Technologies: The company is a global leader in Identity Management, specializing in Digital Onboarding and Digital ID solutions. Backed by relentless R&D and cutting-edge biometric technology including face, fingerprint, and iris recognition systems that rank among the top in NIST evaluations, their robust platforms are trusted to power some of the world’s largest National ID programs. Discover more about TOTM Technologies: Linkedin: https://www.linkedin.com/company/totm-technologies/ (https://www.linkedin.com/company/totm-technologies/) ---- SmartDev – AI-Powered Software Development Learn more about our solutions and hiring smart developers at: 🌐 https://smartdev.com (https://smartdev.com/) ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn: SmartDev LinkedIn (https://www.linkedin.com/company/smartdev-llc-/) ► Facebook: SmartDev Facebook (https://www.facebook.com/SmartDevLLC) ---- CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift. Welcome to Ctrl + Shifter Podcast, a series featuring founders, tech leaders, and innovators who are taking control and driving the shift in business and technology. Powered by SmartDev and Verysell AI, we deliver actionable insights and real stories on how they build with intention, shape strategy, and stay ahead of the curve. Disclaimer: The content shared reflects personal perspectives and does not represent the views or official stance of the company. © Copyright by SmartDev Channel © Do not Reup 👍 Enjoyed this episode? • Like, share, and subscribe for more insights! • Drop your biggest AI, blockchain, or quantum leadership challenge in the comments below 👇 #CtrlShifterPodcast #SmartDev #VerysellAI #QuantumComputing #BlockchainSecurity #AIinFinance #TechInnovation #FutureOfFinance #DigitalAssets #QuantumTechnology

9. 

   8 Oct 2025

   #11 - How API-First, Modular Banking Transforms Digital Finance

   In this episode, we sit down with Muthiah Sivalingam, Head of Product at audax, to explore how traditional banks are reinventing themselves in the digital-first world. With over 20 years of experience in the banking industry, Muthiah shares how audax empowers financial institutions to modernize, scale, and adapt quickly to the changing demands of consumers and businesses. Join us as we uncover how banks can break free from legacy systems and leverage modular, API-first solutions to deliver more personalized, flexible banking experiences. With insights into embedded finance, Banking-as-a-Service (BaaS), and digital transformation, Muthiah offers actionable strategies for executives and innovators navigating the future of finance. TIMESTAMPS 00:00 – Intro 01:42 – How audax Fills the Fintech Innovation Gap 04:33 – From Pain Points to Priorities: Lessons from SC Ventures 08:36 – audax’s Approach to Scalable, API-First Banking Across Markets 12:35 – Breaking the Legacy Barrier: Reinventing Banking through Modernisation 19:29 – What’s Next for BFSI in Southeast Asia? 26:27 – How to Build High-Performing Product Teams That Ship and Scale 29:42 – What Do Legacy Banks Risk if They Don’t Act Fast? ► Watch video: https://youtu.be/CCGYVB4FAjY ► Listen in audio on Apple Podcasts: https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919 #CtrlShifterPodcast #DigitalBanking #API #BaaS #EmbeddedFinance #TechLeadership #BankingReinvention #Innovation #SmartDev #financialtech — A special thanks to Muthiah Sivalingam and audax for sharing his valuable insights into the future of banking and financial services. audax is a plug-and-play digital banking platform that empowers banks and financial institutions to rapidly scale and modernise at speed. audax offers Banking-as-a-Service (BaaS), digital banking, and embedded finance solutions, enabling seamless integration with existing systems to reduce operational complexity, accelerate time-to-market, and support scalable, compliant, and innovative banking services across Asia and the Middle East. By driving digital transformation, audax enables banks to create new revenue streams and serve underserved customer segments while supporting alternative digital banking business models. ► Learn more about audax: https://audax.io ► Muthiah Sivalingam's LinkedIn: https://www.linkedin.com/in/broccoli/ — SmartDev – AI-Powered Software Development 🌐 https://smartdev.com 📩 contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn: https://www.linkedin.com/company/smartdev-llc- ► Facebook: https://www.facebook.com/SmartDevLLC/ — 🎙 CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift. ► Ctrl + Shifter’s Tiktok: https://www.tiktok.com/@ctrl_shifter?is_from_webapp=1&sender_device=pc ► Linktree: https://linktr.ee/ctrl_shifter © Copyright by SmartDev Channel © Do not Reup 👍 Enjoyed this episode? • Like, share, and subscribe for more insights! • Drop your thoughts on the future of banking in the comments below 👇

10. 

    30 Sept 2025

    #10 - The AI Adoption Playbook: AI Chatbots and Visual Intelligence at Scale

    In this episode, we sit down with Florian Fink, Digital Transformation Lead at OMICRON Electronics, to uncover how AI adoption becomes the real innovation. From building an internal chatbot that reshaped knowledge sharing to exploring visual intelligence with GenAI, Florian shares how OMICRON balances safety, reliability, and bold innovation in the power sector. Join us as we unpack what it takes to turn AI experiments into enterprise-wide adoption, why governance must balance agility with guardrails, and how visual intelligence with generative AI is shaping the future of grid innovation. This episode is your playbook for scaling AI adoption responsibly and effectively. TIMESTAMPS 01:59 – From Engineer to Innovation Leader: Meet Florian Fink of OMICRON Electronics 05:22 – Behind the Shift: How Strategic Pain Drives Innovation 08:54 – Building an AI Chatbot: From Internal Gaps to Real-World Impact 22:47 – Visual Intelligence with GenAI: From Problem to Potential 31:05 – Building a Framework to Manage Tech at Scale 41:45 – Industry Outlook: Future Shifts in the Power Utility Sector ► Watch video (https://youtu.be/Yhk-6Vk9Zds) ► Listen in audio on Apple Podcasts (https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919⁠) #SmartDev #CtrlShifterPodcast #AIAdoption #DigitalTransformation #Innovation #TechStrategy #SmartDev #verysellai — 🙌 A huge thanks to Florian Fink and the team at OMICRON Electronics for sharing their story. Here at OMICRON, innovation is more than technology, it’s about people, culture, and collaboration. With pioneering solutions in testing, diagnostics, and monitoring, OMICRON helps energy companies, industrial players, and manufacturers worldwide design safe and reliable power systems. Learn more here: ► Website (https://www.omicronenergy.com/en/company/ ) ► LinkedIn (https://www.linkedin.com/company/omicron-electronics/) — SmartDev – AI-Powered Software Development Learn more about our solutions and hiring smart developers at: 🌐 https://smartdev.com ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn (https://www.linkedin.com/company/smartdev-llc- ) ► Facebook (https://www.facebook.com/SmartDevLLC/) 🎙 CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift. ► Ctrl + Shifter’s Tiktok (https://www.tiktok.com/@ctrl_shifter?is_from_webapp=1&sender_device=pc) ► Linktree (https://linktr.ee/ctrl_shifter) © Copyright by SmartDev Channel © Do not Reup 👍 Enjoyed this episode? • Like, share, and subscribe for more insights! • Drop your thoughts on scaling AI responsibly in the comments below 👇

11. 

    19 Sept 2025

    #9 - The Safe Scale of AI: Guardrails that drive real impact

    In this episode, we sit down with Arnaud Lucas, Head of Mobile Sensing Intelligence at Cambridge Mobile Telematics, to explore what it really takes to deploy AI responsibly at scale. From startups to global enterprises, Arnaud has helped organizations move from pilots to production building governance and guardrails that enable innovation without compromising trust. Join us as we uncover how leaders can cut through the hype, adopt AI as a tool (not a golden hammer), and deliver real business impact at scale. With insights into frameworks, risk management, and practical case studies, Arnaud offers a clear playbook for executives and innovators navigating AI adoption. TIMESTAMPS 00:00 – Intro 01:31 – Meet Arnaud Lucas: From Engineer to AI Leader Shaping Business Innovation 06:36 – Leadership in AI: Balancing Innovation, Risk, and Real-World Scale 17:10 – Executing AI at Scale: Strategy, Deployment, and Lessons from the Front Lines 57:00 – Outro ► Watch video on Youtube: https://youtu.be/8iWIZ3gBs5g ► Listen in audio on Apple Podcasts: https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919 (https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919) #SmartDev #VerysellAI #CtrlShifterPodcast #ResponsibleAI #TechLeadership #Innovation #AI #Governance #DigitalStrategy A special thanks to Cambridge Mobile Telematics and Arnaud Lucas for sharing their valuable insights. ► Arnaud’s LinkedIn: https://www.linkedin.com/in/lucasarn/ ► Learn more about Cambridge Mobile Telematics: https://www.linkedin.com/company/cambridge-mobile-telematics SmartDev – AI-Powered Software Development Learn more about our solutions and hiring smart developers at: 🌐 https://smartdev.com ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn: https://www.linkedin.com/company/smartdev-llc- ► Facebook: https://www.facebook.com/SmartDevLLC/ 🎙 CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift. ► Ctrl + Shifter’s Tiktok: https://www.tiktok.com/@ctrl_shifter?is_from_webapp=1&sender_device=pc ► Linktree: https://linktr.ee/ctrl_shifter © Copyright by SmartDev Channel © Do not Reup 👍 Enjoyed this episode? • Like, share, and subscribe for more insights! • Drop your thoughts on scaling AI responsibly in the comments below 👇

12. 

    12 Sept 2025

    #8 - The Rise of the Fractional CTO: Smarter Hires for Faster Growth

    In this episode, we sit down with Andre Siregar, Founder of The Workforce Studio, to explore why the fractional CTO model is reshaping how companies hire, scale, and stay secure in the age of AI. From shifting mindsets around talent to navigating the new AI vs. AI battlefield in cybersecurity, Andre shares hard-earned lessons from 25 years across corporates and startups. Join us as we dive into the future of leadership and discover why fractional executives are becoming the go-to solution for agile businesses. With insights into problem-solving over headcount, continuous training, and AI-driven risk management, this episode is your front-row seat to how companies can grow smarter and safer. TIMESTAMPS 00:00 – Intro 01:33 – From Corporates to Startups: Andre's Journey to Become a Fractional CTO 05:56 – Leadership at Pace: Principles for Fractional Impact 15:51 – Cybersecurity and Risk Management in the AI Space 32:22 – Fractional Executive Model & The Shift in HR 55:02 – Outro ► Watch video on Youtube (https://youtu.be/Oks5nochEaY) ► Listen in audio on Apple Podcasts (https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919) #SmartDev #CtrlShifterPodcast #FractionalCTO #AgileLeadership #Cybersecurity #AIinBusiness #TechLeadership #SmartHiring ------- A special thanks to The Workforce Studio for sharing their valuable insights. ► Learn more about Andre Siregar: https://www.linkedin.com/in/dregar/ ► About The Workforce Studio: Website (https://www.theworkforcestudio.com/) LinkedIn (https://www.linkedin.com/company/the-workforce-studio/) -------SmartDev – AI-Powered Software Development Learn more about our solutions and hiring smart developers at: 🌐 https://smartdev.com ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn (https://www.linkedin.com/company/smartdev-llc- ) ► Facebook (https://www.facebook.com/SmartDevLLC/) ------- CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift. © Copyright by SmartDev Channel © Do not Reup 👍 Enjoyed this episode? Like, share, and subscribe for more insights! Drop your thoughts on fractional leadership or AI in cybersecurity in the comments below 👇

13. 

    3 Sept 2025

    #7 - Agentic AI and the Next Frontier of Healthcare

    In this episode, we sit down with Sandip Kumar, Chief Digital and Innovation Officer at King’s College Hospital London - UAE, to explore how AI is transforming healthcare systems. From reimagining hospital workflows to pioneering rapid digital transformation, Sandip shares his journey of harnessing Agentic AI to reduce inefficiencies and improve patient care. Join us as we dive into the future of healthcare and discover how digital innovations like Agentic AI are revolutionizing the way hospitals operate. With insights into vision-first transformation, C-suite alignment, and AI’s role in driving change, Sandip provides a front-row seat to how technology is shaping the future of healthcare. TIMESTAMPS 00:00 – Intro 01:40 – Behind the Shift: A Cross-Industry Journey into Healthcare & Innovation 09:40 – Innovation in Action: Think Big, Start Small, Launch Loud 22:22 – Agentic AI & the UX Reboot 37:51 – Innovation Across Borders 45:14 – Outro ► Listen in video on Youtube (https://youtu.be/USZcnxty9v0) ► Listen in audio on Apple Podcasts (https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919) #SmartDev #CtrlShifterPodcast #AIinHealthcare #DigitalTransformation #TechLeadership #Innovation #GenAI #HealthcareTech #SmartDev ---- A special thanks to King’s College Hospital London - UAE and Sandip Kumar for sharing their valuable insights. Learn more about King’s College Hospital London - UAE: ► LinkedIn (https://www.linkedin.com/company/king) ---- SmartDev – AI-Powered Software Development Learn more about our solutions and hiring smart developers at: 🌐 https://smartdev.com (https://smartdev.com/) ✉️ contact@smartdev.com (mailto:contact@smartdev.com) And don’t forget to follow us on other social networks: ► LinkedIn (https://linkedin.com/company/smartdev-llc-)► Facebook (https://www.facebook.com/SmartDevLLC/) ---- CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift. © Copyright by SmartDev Channel © Do not Reup 👍 Enjoyed this episode? • Like, share, and subscribe for more insights! • Drop your biggest AI healthcare challenge in the comments below 👇

14. 

    27 Aug 2025

    #6 - AI in ERP and the Future of Business Operations – A Transformation YOU CAN’ T MISS

    In episode AI in ERP and the Future of Business Operations – A Transformation YOU CAN’ T MISS, Wei Chien Sun (Head of the Center of Excellence for SAP EAM & S/4 @ ConVista Consulting AG) provides valuable insights into how businesses can drive lasting change through process optimization and successful SAP transformations. TIMESTAMPS 00:00 – Intro 02:05 – Behind the Shift: From Aerospace Research to Digital Transformation 05:42 – How ERP Drives Lasting Business Transformation 15:28 – Leading Through ERP Challenges 23:33 – Shaping the Future of Business Transformation 40:59 – Outro ► Listen in audio on Youtube (https://youtu.be/0Sei5KBnVwM) ► Listen in audio on Apple Podcasts (https://podcasts.apple.com/us/podcast/ctrl-shifter-podcast/id1824162919) #CtrlShifterPodcast #SmartDev #VerysellAI #BusinessStrategy #BusinessTransformation #ERP #EAM #AITransformation #AIOptimization #TechLeadership ---- A special thanks to Wei Chien Sun for sharing his expertise in this episode.𝗔𝗯𝗼𝘂𝘁 𝗪𝗲𝗶 𝗖𝗵𝗶𝗲𝗻 𝗦𝘂𝗻Wei believes that driving real transformation requires not just technology, but a deep understanding of the environment, the courage to step out of comfort zones, and the stewardship to take accountability while respecting organizational boundaries. Each day, he works to bring this vision to life through SAP S/4HANA transformation projects, SAP Enterprise Asset Management, and SAP S/4 Services, collaborating with like-minded professionals to create lasting value. Discover more on: https://www.linkedin.com/in/wei-chien-sun-42bb6318a/ ---- SmartDev – AI-Powered Software Development Learn more about our solutions and hiring smart developers at: 🌐 https://smartdev.com ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn: https://www.linkedin.com/company/SmartDev ► Facebook: https://www.facebook.com/SmartDev ---- CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift Welcome to Ctrl + Shifter Podcast, a series featuring founders, tech leaders, and innovators who are taking control and driving the shift in business and technology. Powered by SmartDev and Verysell AI, we deliver actionable insights and real stories on how they build with intention, shape strategy and stay ahead of the curve. Disclaimer: The content shared reflects personal perspectives and does not represent the views or official stance of the company. © Copyright by SmartDev Channel © Do not Reup👍 Enjoyed this episode? • Like, share, and subscribe for more insights! • Drop your biggest AI leadership challenge in the comments below 👇

15. 

    20 Aug 2025

    How Top Companies ACTUALLY Build Enterprise AI Strategy | Ctrl +Shifter Podcast #5

    In episode How Top Companies ACTUALLY Build Enterprise AI Strategy, Sana Zia Hassan (Senior Manager in AI & Data at EY) shares deep insights into building scalable, ROI-driven AI strategies at the enterprise level. From aligning cross-functional teams to navigating governance, risk, and business impact, this episode is a must-watch for anyone serious about enterprise AI transformation. TIMESTAMPS 00:00 – Intro 01:51 – Behind the Shift: From Technical to Strategic AI 10:02 – The AI Rollout Journey 20:49 – Identifying the Meaningful Problems for AI Solutions 28:56 – Strategic Decision-making in AI Implementation 33:40 – Outro ► Listen in audio on Spotify: ► Listen in audio on Apple Music: #CtrlShifterPodcast #SmartDev #VerysellAI #BusinessStrategy #EnterpriseAIStrategy #AILeadership #AITransformation ---- A special thanks to Sana Zia Hassan for sharing her expertise. Sana Zia Hassan is a recognized AI and Data leader with deep expertise in building and scaling enterprise AI solutions. With a background in Machine learning, Data-driven transformation, and Generative AI systems, she helps organizations unlock value at the intersection of artificial intelligence and data networks. Sana has advised Fortune 500 companies, driven innovation in CPG, retail, and healthcare, and is known for translating complex business problems into actionable AI architectures and products. She is also a published researcher and a passionate advocate for responsible AI and next-generation AI talent development. More on Sana Zia Hassan: www.linkedin.com/in/sanaziahassan ---- SmartDev – AI-Powered Software Development Learn more about our solutions and hiring smart developers at: 🌐 https://smartdev.com ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn: https://www.linkedin.com/company/SmartDev ► Facebook: https://www.facebook.com/SmartDev ---- CTRL + SHIFTER PODCAST Voices that take control. Stories that drive the shift Welcome to Ctrl + Shifter Podcast, a series featuring founders, tech leaders, and innovators who are taking control and driving the shift in business and technology. Powered by SmartDev and Verysell AI, we deliver actionable insights and real stories on how they build with intention, shape strategy and stay ahead of the curve. Disclaimer: The content shared reflects personal perspectives and does not represent the views or official stance of the company. © Copyright by SmartDev Channel © Do not Reup

16. 

    12 Aug 2025

    #4 - Future of Wealth Management: Explore the Hidden Power of Digital Assets

    In episode Future of Wealth Management: Explore the Hidden Power of Digital Assets, Marcus Ling (Founder & CEO of Ascendant Globalcredit Group) reveals how data-driven insights and blockchain technology are creating personalized financial strategies for clients in Southeast Asia and beyond. Join us to discover new investment opportunities, smarter client strategies, and leadership insights for the future of finance with us. ---- SmartDev – AI-Powered Software Development. Learn more about us: 🌐 ⁠⁠⁠https://smartdev.com⁠⁠⁠ (https://smartdev.com/) ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn: https://www.linkedin.com/company/SmartDev ► Facebook:  https://www.facebook.com/SmartDev ---- A special thanks to Marcus Ling and Ascendant Globalcredit Group for sharing their expertise. More on Marcus Ling: https://www.linkedin.com/in/marcus-ling-97187073/ (https://www.linkedin.com/in/marcus-ling-97187073/) About Ascendant Globalcredit Group: We, at Ascendant Globalcredit Group, are focused and dedicated to excellence. We’re a distinguished financial consulting introducer specializing in delivering tailored financial services to HNWIs and business families. Every member of our committed team will work with you to determine what works best for you, helping you create an elevated financial strategy. Your narrative matters. However, it’s not just the numbers that matter, it’s the vision and values that are defining your success. When you interact with our experts, your story becomes more vivid and will be told across many platforms. We support your objectives by concentrating on professionalism and personal attention. We have a proven track record in providing tailored financial services to HNWIs and business families and we guarantee that each of our clients will receive the very best in advice and expertise. From managing difficult financial issues to reaching your life’s long-term goals, our team is ready to walk with you each step ► LinkedIn: https://www.linkedin.com/company/ascendant-globalcredit-group-pte-ltd/ ► Instagram: https://www.instagram.com/ascendantglobalcreditgroup/ ► Facebook: https://www.facebook.com/people/Ascendant-Globalcredit-Group-Pte-Ltd/61564262476729/ 📣 Ascendant Globalcredit Group will soon be launching a series of initiatives to expand our outreach in Singapore and the region. This includes: Onsite seminar sessions, held once or twice a year, as part of our soft launch efforts to engage directly with our growing community. Virtual webinars, designed to increase accessibility and reach a broader audience across various markets. Stay tuned and join us to learn more about funding opportunities, industry insights, and how Ascendant Globalcredit Group can support your business goals. ---- CTRL + SHIFTER Voices that take control. Stories that drive the shift © Copyright by SmartDev © Do not Reup #SmartDev #VerysellAI #CtrlShifterPodcast #VendorRelationship #VendorRelationshipManagement #Trust #DigitalTransformation #TechLeadership #CyberAssurance #GrowthStrategy #ITTransformation

17. 

    28 Jul 2025

    #3 - The Only Secret to Master Vendor Relationship Management

    Discover the secret to master vendor relationship management with Thomas Naylor - Founder & Editor of Hifo.Ltd and Cyber Security Judge for SC Awards Europe. In this episode, explore expert vendor relationship management tips on setting clear requirements, aligning goals, and see how building vendor trust can drive great partnerships, sustainable growth, and IT success in today’s tech-driven landscape. ---- SmartDev – AI-Powered Software Development. Learn more about us: 🌐 ⁠⁠https://smartdev.com⁠⁠ (https://smartdev.com/) ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn: https://www.linkedin.com/company/SmartDev ► Facebook:  https://www.facebook.com/SmartDev ---- A special thanks to Thomas Naylor and Hifo.Ltd for sharing their expertise. ► More on Thomas Naylor: https://www.linkedin.com/in/thomasnaylor/ (https://www.linkedin.com/in/thomasnaylor/) ► About Hifo.Ltd: Hifo is a platform that provides advanced search tools and unique comparison features, helping tech vendors stand out and enabling technology buyers to quickly discover, understand, and compare companies side by side. With Hifo, buyers find exactly what they need, while vendors can skip the sales pitch and get straight to meaningful conversations. Discover more at https://hifo.co (https://hifo.co/) ---- CTRL + SHIFTER Voices that take control. Stories that drive the shift Disclaimer: The content shared reflects personal perspectives and does not represent the views or official stance of the company. © Copyright by SmartDev © Do not Reup #SmartDev #VerysellAI #CtrlShifterPodcast #VendorRelationship #VendorRelationshipManagement #Trust #DigitalTransformation #TechLeadership #CyberAssurance #GrowthStrategy #ITTransformation

18. 

    17 Jul 2025

    #2 - What You Don’t See Runs the Bank: How DevOps Lays the Ground for AI & Decentralization

    In this episode, we sit down with Avijit Macker - IT Director at StratAgile and a transformation leader with 20+ years of experience in banking tech, cloud, and digital innovation to explore how DevOps becomes the foundation for the next era of finance. ---- SmartDev – AI-Powered Software Development. Learn more about us: 🌐 ⁠https://smartdev.com⁠ (https://smartdev.com/) ✉️ contact@smartdev.com And don’t forget to follow us on other social networks: ► LinkedIn: https://www.linkedin.com/company/SmartDev ► Facebook:  https://www.facebook.com/SmartDev ---- A special thanks to Avijit and the StratAgile team for being a valued partner of this podcast. About StratAgile:StratAgile combines technology with your business and marketing needs to provide cutting edge solutions within the online, mobile and social media segments. We empower you with services and tools for your digital marketing needs tailored to exceed your expectations across integrated digital marketing - lead management- data analysis and platform provisioning. We work with clients across verticals and map out a road plan which is embellished by our functional /technical consultants while designing campaigns, platforms, media mix, mobile apps, social media widgets and other digital initiatives. Discover more about StratAgile: ► Website: https://www.stratagile.com/ ► LinkedIn: https://www.linkedin.com/company/stratagile/ ---- CTRL + SHIFTER Voices that take control. Stories that drive the shift Disclaimer: The content shared reflects personal perspectives and does not represent the views or official stance of the company. © Copyright by SmartDev © Do not Reup #CtrlShifter #SmartDev #VerysellAI #AI #DigitalTransformation #Ecommerce #Leadership #PodcastSeries

19. 

    2 Jul 2025

    #1 - The Leadership Secrets Driving AI-Powered E-Commerce Wins

    Prasanna Subramanian, Digital Transformation Program Manager, explores leadership secrets that drive AI-powered e-commerce wins, offering insights into digital transformation in this interview.

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