Culture Change RX

About Culture Change RX

Embark on a journey to the heart of healthcare, where we dissect the driving force behind every thriving organization: its culture. Drawing on her executive background and extensive work as a strategic coach, Capstone’s co-founder Sue Tetzlaff and guests will share actionable insights and practical steps for successfully navigating the people side of the business of healthcare. Join weekly to be equipped and inspired to uplevel the culture and unlock the next level of potential in your healthcare organization.

Publisher

Capstone Leadership Solutions

Category

business · business · education

Language

en

Explicit

No

First episode

24 Feb 2024

Latest episode

4 Nov 2026

Latest episodes

162 episodes in the feed.

1. 

   4 Nov 2026

   Culture Bytes: You Can't Buy Morale or Reputation. You Have to Build Them.

   Send us a Message In this solo episode of Culture Change RX, Sue Tetzlaff explores two things nearly every hospital executive wants—but can't simply buy: strong employee morale and an outstanding community reputation. Sue examines the powerful connection between what employees experience inside the organization and what patients, families, and community members believe about it. She explains why recruitment campaigns and marketing efforts alone can't overcome disappointing experiences—and why...

2. 

   28 Oct 2026

   Executive Judgment and Decision-Making in the Age of AI ( Heather Mallette )

   Send us a Message In this episode of Culture Change RX, Sue Tetzlaff is joined by Heather Mallette, founder of The Decision Line, for a practical conversation about executive decision-making in the age of artificial intelligence. Drawing on more than 20 years of human resources and leadership experience, Heather introduces the concept of the judgment gap and explores how healthcare executives can use AI to challenge assumptions, consider alternative outcomes, and make more informed decisions ...

3. 

   21 Oct 2026

   Culture Bytes: Are We Expecting Leaders to Figure It Out on Their Own?

   Send us a Message Your leaders care deeply and work hard but are their efforts producing the results your organization needs? In this episode, Sue Tetzlaff shares a replay recording from a recent national webinar that overviewed Capstone’s five-step approach to move from leadership by default to leadership by design, with clear practices, intentional development, and onboarding that sets new leaders up for success. Sue explores why training alone isn’t enough and how ongoing mentoring, retra...

Who has been a guest on Culture Change RX

Names identified in recent episode analyses. Showing up to five guests.

• Courtney Kloehn
• Rodney Johnson
• Julie Coneset
• Theresa Hollinger
• Mark Allen

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

YouTube views

30,898

Score snapshot 15 Sept 2025

Apple Podcasts (US)

5.0 / 5

5 ratings

Spotify

5.0 / 5

2 ratings

Podcast Authority Score: 66 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

77

Social presence

0

YouTube

76

Engagement

60

Contact Culture Change RX

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.

Questions about Culture Change RX