How do you change workplace culture? Honest conversations about creating the best environment for success 🚀
With hosts Caroline Kenyon and Juliette Kumar
Produced by Kenyons & Co
Zoë Lord, formerly Deputy Director of NHS Horizons, shares her personal journey of navigating voluntary redundancy and launching her solo career after years of leading change.
25 May 2026TRANSCRIPT
Serve to lead
Gary Lasham, an experienced engineer and Chair of Barons Contract Furniture, shares how prioritizing people drives organizational success in this interview.
23 Mar 2026TRANSCRIPT
How culture regenerates a city
Liverpool is a city which takes culture seriously – and that affects how it feels to live, work or holiday there. There have been many highlights, such as Eurovision, the Giants, the Tall Ships and all the great sporting events which take place around the city region. How did it all begin – and why does the city invest so much in the arts? The answers may surprise you, in this frank conversation with Claire McColgan CBE, Director of Culture and Major Events at Liverpool City Coun...
23 Mar 2026TRANSCRIPT
How culture regenerates a city - part 2
Organising Eurovision in Liverpool on behalf of the Ukraine presented challenges, to say the least! We hear the inside story of the 2023 Eurovision Song Contest in the second part of our conversation with Claire McColgan CBE, Director of Culture and Major Events at Liverpool City Council and Liverpool City Region Combined Authority. And we learn how the power of the arts in regenerating the city is being shared throughout the region in 2026 – and the impact this has on the culture of lo...
17 Feb 2026TRANSCRIPT
Spotting a corporate psychopath
Business psychologist Andy Whitehead discusses the traits of corporate psychopaths, including lack of empathy and superficial charm, in order to help listeners identify and deal with toxic bosses in this interview.
21 Oct 2025TRANSCRIPT
How psychological flexibility can help leaders achieve their goals
Coaching psychologist Dr. Rachael Skews discusses psychological flexibility with hosts Juliette Kumar and Caroline Kenyon, revealing how leaders can use acceptance and commitment to achieve long-term goals in this interview.
18 Aug 2025
How culture can save lives
Dr. Rosie Benneyworth, interim Chief Executive of the Health Services Safety Investigations Body, explains how a strong workplace culture in the NHS directly saves lives by empowering staff to speak up about safety concerns.
3 Jul 2025TRANSCRIPT
How human factors are resetting NHS culture
Fran Ives of Health Innov discusses how human factors and ergonomics shape NHS service design and workplace culture, promoting a healthier environment in this interview.
3 Jun 2025TRANSCRIPT
How to create a better culture, faster
Andrew Saffron, culture expert, discusses techniques to identify and overcome attitudes and behaviors that impede productivity within organizations, offering insights for rapid cultural improvement in this interview.
2 May 2025
How history shapes a culture
Rhiannon Carss, Curtins' Director of Engagement and Culture, explores how founder Bill Curtin's socialist values shaped the engineering consultancy's employee-owned structure, reflecting a commitment to supporting disadvantaged communities; this is an interview.
26 Mar 2025
How sexology helps leaders succeed
Sexologist Kanica Saphan coaches business leaders, revealing how understanding needs and boundaries in intimate relationships translates to clearer communication and greater success in professional settings in this interview.
3 Feb 2025
Creating a healthy culture through movement
Health Intervention Officer Jean-Jacques Sillito discusses how Liverpool City Council supports individuals while building a healthy workplace culture, with insights from Chief Operator Officer Jacqui McKinlay in this interview.
20 Jan 2025TRANSCRIPT
Tips for knackered public sector women
Sarah Clein shares her experiences and tips for public sector women to rediscover their energy and make impactful career decisions, whether it's leading effectively or transitioning gracefully, in this interview.
7 Jan 2025
Anti racism as the antidote to a hidden pandemic
Taira Shaffi, Associate Director at NHS, discusses how anti-racism strategies can mitigate the widespread harm caused by structural racism within healthcare organizations in this interview.
17 Dec 2024
Resetting culture at Liverpool City Council
Chief Operating Officer Jacqui McKinlay discusses Liverpool City Council's cultural reset and improvements since 2022, detailing the impact on its 5,000 staff in this interview.
6 Dec 2024
Managing culture when times are tough
John Herring, Director of Organisational Development and Culture, NHS Greater Manchester Integrated Care, shares insights on creating a healthy workplace culture and managing behaviors under pressure, offering strategies for multi-sector systems in this interview.
Inside a recent episode
When change happens to a change expert
Published 25 Sept 2026 · Transcript excerpt
[…] Because I can't influence that or I could influence that. I could impose something. And we know that when we impose things, they just don't happen. So it's very much about the people in the environment. What do they like? Do they understand what culture is? You know, it's something that's just there. […]
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