
Customer Experience Goals with the CX Goalkeeper
Hosted by Gregorio Uglioni · Gregorio Uglioni - Digital Transformation, Customer Experience, Leadership
5.0from 34 ratings
- 361
- Episodes
- 42
- Transcribed
- 34
- Ratings
- Weekly
- Cadence
- 2020
- First episode
- 89K
- YouTube views
About Customer Experience Goals with the CX Goalkeeper
Digital & Business Transformation | Customer Experience | Leadership | AI | Innovation This podcast goes beyond theory. It brings you real-world experiences from best-in-class experts who explore the intersection of people, technology, and measurable business results. Hosted by Gregorio Uglioni, global transformation leader, keynote speaker, and recognized authority in Customer Experience (CX), each episode features insightful conversations with top executives, innovators, and changemakers. Discover how today's leaders are accelerating transformation, leading with purpose, driving innovation, enabling human-centered growth, and creating lasting value across customer, employee, and operational dimensions. Smart insights. Bold ideas. Real impact. Your weekly pitch for a smarter way to lead and grow.
- Publisher
- Gregorio Uglioni - Digital Transformation, Customer Experience, Leadership
- Category
- business · business
- Language
- en
- Explicit
- No
- First episode
- 27 Dec 2020
- Latest episode
- 1 Nov 2026
Latest episodes
42 of 361 episodes have a transcript.

1 Nov 2026TRANSCRIPT
The Hard Truth About CX and What Comes Next with Colin Shaw

18 Oct 2026TRANSCRIPT
Designing Better Customer Experiences with AI with Ube Urban

12 Oct 2026TRANSCRIPT
Robotics, Innovation, Technology & Transformation with Marcus Köhnlein
Inside a recent episode

The Hard Truth About CX and What Comes Next with Colin Shaw
Published 1 Nov 2026 · Transcript excerpt
[…] Because, you know, rest assured that if you were turning around to your CEO and saying, we can increase the revenues by 10% by improving your customer experience, And then you go away and do it. Would they be interested? Yeah. Would they be giving you the money? Yeah, they would. […]
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See plansWho has been a guest on Customer Experience Goals with the CX Goalkeeper
Names identified in recent episode analyses. Showing up to five guests.
- Colin Shaw
- Ube Urban
- Marcus Köhnlein
- Maurice Gonzenbach
- Maria Franzoni
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- YouTube views
- 89,367
- Score snapshot 15 Sept 2025
- Apple Podcasts (US)
- 5.0 / 5
- 12 ratings
- Spotify
- 5.0 / 5
- 22 ratings
Podcast Authority Score: 75 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 86
- Social presence
- 0
- YouTube
- 76
- Engagement
- 85
Contact Customer Experience Goals with the CX Goalkeeper
- Guest appearances
- Does not typically book guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Questions about Customer Experience Goals with the CX Goalkeeper
Who hosts Customer Experience Goals with the CX Goalkeeper?
Gregorio Uglioni host the show. Published by Gregorio Uglioni - Digital Transformation, Customer Experience, Leadership.
How often do new episodes come out?
The show publishes weekly, based on its RSS feed.
Does Customer Experience Goals with the CX Goalkeeper take guests?
The show does not typically feature guests, based on episode analyses.
Where can I read transcripts?
42 of 361 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
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