Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.
Customer Service Gold Dust Podcast
Claim This Podcastby Gavin Scott
88 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇬🇧
Podcast Overview
Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.
Language
🇺🇲
Publishing Since
3/29/2021
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Recent Episodes
January 4, 2023
Ep88: Some Top 2022 Moments of Gold Dust
This compilation has been dug out of the Customer Service Gold Dust archive for your listening pleasure... In this episode, Gavin is joined firstly by Gregorio Uglioni - a Digital & Business Transformation Specialist and also the host of the CX Goalkeeper Podcast. Next, we hear Gavin share a wonderful exercise to help you focus on achieving your most important goals on a regular basis - the perfect time to revisit it with the end of the year approaching. Finally, Gavin is joined by Hrushi...
December 7, 2022
Ep87: Gold Dust Archive - Customer Success Strategies with Ryan Noakes
This has been dug out of the Customer Service Gold Dust archive for your listening pleasure... In this episode, Gavin is joined by Ryan Noakes. Ryan is a Customer Success Manager for EMEA and the US at SAI360. We hear him discuss the importance of understanding the nuances of LinkedIn; he explains what Customer Success really means to him and why it has been such a core component of the bigger picture; and how, despite his tender age, he became "One To Watch". ------ You can find Ryan onlin...
November 30, 2022
Ep86: Gold Dust Archive - Riding the Waves with Natasha Ratanshi-Stein
This has been dug out of the Customer Service Gold Dust archive for your listening pleasure... In this episode, Gavin is joined by Natasha Ratanshi-Stein. Natasha is the Founder of Surfboard. We hear her describe how she came up with the idea for Surfboard and what solutions it aims to provide; the reason behind aiming to bring more humanity to issues like scheduling; and why the opportunity was there to offer a more refined and collaborative piece of technology in the CX industry. ------ Y...
88 total episodes available
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Frequently asked questions
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- What is Customer Service Gold Dust Podcast?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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