CX Decoded By CMSWire
Hosted by Dom Nicastro · Dom Nicastro
4.2from 15 ratings
- 94
- Episodes
- 36
- Transcribed
- 15
- Ratings
- Weekly
- Cadence
- 2021
- First episode
About CX Decoded By CMSWire
CX Decoded is our semi-monthly podcast designed to deliver insight from leaders in the customer experience and marketing industries. Each episode is designed to help you better understand the customer experience and the value it can add to your customers' lives.
- Publisher
- Dom Nicastro
- Category
- business · news
- Language
- en
- Explicit
- No
- First episode
- 9 Feb 2021
- Latest episode
- 21 Oct 2026
Latest episodes
36 of 94 episodes have a transcript.
21 Oct 2026TRANSCRIPT
Digital Agencies and the AI 180: Pricing, Vibe Coding and Hiring
7 Oct 2026TRANSCRIPT
Voice AI Is the New BPO: A 25-Year Contact Center Vet Explains
30 Sept 2026TRANSCRIPT
Why This CMO Measures Events by Conversations, Not Leads
Inside a recent episode
Digital Agencies and the AI 180: Pricing, Vibe Coding and Hiring
Published 21 Oct 2026 · Transcript excerpt
[…] And you're trying to get every cent worth out of the project. And so it puts us against each other. So for the longest time, we were only time and materials, kind of counter industry on that. The problem with AI though is that over the last year, I can 10X my dev team. So now they're building 10X faster. […]
Read the full transcript with a Pod Engine plan.
See plansWho has been a guest on CX Decoded By CMSWire
Names identified in recent episode analyses. Showing up to five guests.
- Chris Teitzel
- Anita Melendez
- Farah Ahmed
- Anne Hay
- Jeremy Cohen
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- Apple Podcasts (US)
- 4.6 / 5
- 11 ratings
- Spotify
- 3.3 / 5
- 4 ratings
Podcast Authority Score: 58 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 85
- Social presence
- 0
- YouTube
- 0
- Engagement
- 75
Contact CX Decoded By CMSWire
- Guest appearances
- Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Questions about CX Decoded By CMSWire
Who hosts CX Decoded By CMSWire?
Dom Nicastro host the show. Published by Dom Nicastro.
How often do new episodes come out?
The show publishes weekly, based on its RSS feed.
Does CX Decoded By CMSWire take guests?
Yes. Guests have been identified in episode analyses.
Where can I read transcripts?
36 of 94 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
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