CX Fanatics Podcast

About CX Fanatics Podcast

Turning patient and client experience into your most powerful growth strategy. Every week, Alisa Conner breaks down the acquisition, retention, and referral strategies that actually work for specialty medical practices and professional services firms. No fluff. No marketing jargon. Just the tactical, practical game plan for building growth that sustains itself. Built on the principle of Purposeful Hospitality — the idea that the experience you design for patients and clients isn't a nice-to-have, it's your most profitable differentiator. Whether you're a physician owner competing against PE-backed groups, a practice administrator trying to fill calendars, or a managing partner building a client pipeline that doesn't depend on your personal network — this show is your weekly playbook. 🔗 Free practice/firm assessment: alisaconner.com/assessment (https://alisaconner.com/assessment) 🌐 Website: alisaconner.com (https://alisaconner.com) 📩 Connect on LinkedIn: linkedin.com/in/alisamconner (https://linkedin.com/in/alisamconner) New episodes drop weekly.

Publisher

Alisa Conner

Category

business

Language

en

Explicit

No

First episode

18 Sept 2018

Latest episode

10 Jun 2026

Latest episodes

205 episodes in the feed.

1. 

   10 Jun 2026

   Why Half Your Referrals Never Become Patients and What It's Costing You

   Alisa Conner reveals why half of referred patients disappear before booking and how to calculate your practice's true referral completion rate.

2. 

   3 Jun 2026

   The $500K OBGYN Revenue Leak — And the Three Places It's Happening Right Now

   Alisa Conner, a revenue strategist, reveals three common revenue leaks in OBGYN practices and offers solutions for patient conversion.

3. 

   27 May 2026

   How Functional Medicine Practices Lose Trust and Patients Silently

   Alisa Conner explains how functional medicine practices lose patient trust through silent referral leakage and offers actionable steps to prevent it.

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

7 ratings

Podcast Authority Score: 42 / 100

A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.

Quality

71

Social presence

0

YouTube

0

Engagement

32

Contact CX Fanatics Podcast

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.