Tune into the CX Innovators podcast to hear how top brands are using cutting-edge technology to take the customer experience to incredible new heights. We’ll talk to the executives who are spearheading the CX charge for their brands and the tech companies they rely on to make the magic happen.
Toshiba VP shares insight on the retail tech deployment strategy
In this episode of the CX Innovators Podcast the topic is retail innovation — how retailers and brands can implement a strong strategy to drive innovation within the enterprise, from the initial starting block to the critical ROI analysis. The opportunity with technologies such as agentic AI is significant, but the organizations that get the most from them will be the ones that start with the problem, define the value, prove it and then scale. The podcast features insight from Naresh Kaswadi,...
In this episode of the CX Innovator's podcast Eric Williams, senior account executive at Toshiba Global Commerce Solutions, shares insight on changing customer expectations, the value of a mobile-first strategy in the retail environment and how and why AI will be a game-changer going forward. Williams helps specialty retailers modernize operations through point-to-sale hardware, software and services. With nearly thirty years of experience in customer relationship management, global account m...
25 Feb 2026
Screenverse leaders share insight on DOOH buying strategy
In this episode of the CX Innovators podcast, moderated by Judy Mottl, editor of RetailCustomerExperience and DigitalSignage Today, David Weinfeld, co-founder and CEO at Screenverse, and Montana Accavallo, senior vice president of programmatic and client strategy at Screenverse, share insight on what premium buyers are looking for in the digital out of home landscape and how those expectations are shaping which networks win repeat, high-value spend. Weinfeld helps partners align technology, s...
Reach and audience
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YouTube views
130,625
Score snapshot 15 Sept 2025
Podcast Authority Score: 51 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
58
Social presence
0
YouTube
82
Engagement
27
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