Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

No, this podcast does not typically feature guests.

CX Myth-busting for leaders (by Monetize.CX)

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by Peter Kmosko

26 episodes

Updated Daily

Accepts GuestsHas SponsorsLocation 🇨🇿

Podcast Authority

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PoorBased on show quality, social media presence, reviews, charts, and more

Quality28

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Engagement0

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Podcast Overview

Generation.CX was the Central European region's first Customer Experience (CX) podcast. The first two seasons focused on sharing stories of the companies building long-term differentiation and growth through customer orientation. In the new season 03, now in English, we debunk CX myths and offer practical, simple advice for businesses aiming to grow by focusing on their customers. It’s tailored for savvy, contrarian business leaders eager to enhance and monetize improved customer experiences, addressing real-world challenges every customer-focused company faces over time.

Language

🇺🇲

Publishing Since

1/6/2021

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🇺🇸 Charts #3

Outreach generated

Apple 142

Spotify 827

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Podcast Authority

Beta

PoorBased on show quality, social media presence, reviews, charts, and more

Quality28

Social0

YouTube0

Engagement0

Learn more

Excellent Areas

Good Performance

Growth Opportunities

excellent

Episode Length

6 minutes

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good

Show Notes Quality

3.0/5

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poor

Publishing Consistency

Every 65 days

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Recent Episodes

September 16, 2025

S4E01 - Myth: AI adoption is just about the technology.

Link to the assessment: www.checkagent.ai // Many companies still treat AI adoption as a tech project. Buy the tool, run a pilot, launch a demo… and then wonder why nothing changes for customers.

June 26, 2025

S03E15 - CX Myth-busting: season review & wrap-up

Industry experts review and wrap up the season by debunking customer experience myths that leaders face, potentially easing the perception of risk in related decisions.

June 19, 2025

S03E14 - CX Myth #13: “Customer surveys can be outsourced”

This episode explores the misconception that customer surveys can be outsourced, highlighting the missed strategic opportunity and potential for a poor user experience.

26 total episodes available

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Frequently asked questions

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

What is CX Myth-busting for leaders (by Monetize.CX)?: Generation.CX was the Central European region's first Customer Experience (CX) podcast.

The first two seasons focused on sharing stories of the companies building long-term differentiation and growth through customer orientation.

In the new season 03, now in English, we debunk CX myths and offer practical, simple advice for businesses aiming to grow by focusing on their customers. It’s tailored for savvy, contrarian business leaders eager to enhance and monetize improved customer experiences, addressing real-world challenges every customer-focused company faces over time.
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: No, this podcast does not typically feature guests.

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