CX Nexus Podcast

About CX Nexus Podcast

CX Nexus," hosted by Nicole Saunders and Chris Detzel, is a cutting-edge podcast at the crossroads of community, customer experience, customer success, sales, and marketing. Tailored for forward-thinking leaders in mid to upper management, this podcast is a goldmine of insights for professionals shaping their careers in these interconnected domains. Emphasizing the importance of collaboration and cross-functionality, it navigates the intricate dance of integrating diverse business functions effortlessly. Each episode unfolds as a masterclass in cross-functional leadership, offering innovative strategies for collaborative success and a deep dive into the latest industry trends. "CX Nexus" serves as a powerful platform for personal brand development for both its hosts and its audience. More than just a podcast, it's a career accelerator for the astute professionals in marketing, community engagement, product management, sales, and customer success.

Publisher

Nicole Saunders and Chris Detzel

Category

business · technology

Language

en

Explicit

Yes

First episode

12 Nov 2019

Latest episode

14 Dec 2024

Latest episodes

138 episodes in the feed.

1. 

   14 Dec 2024

   Community Builders After Dark: What We Do When We're Not at Work

   Hosts Nicole Saunders and Chris Detzel interview each other about how personal community-building traditions inform their professional strategies, revealing universal principles for fostering connection.

2. 

   29 Sept 2024

   Balancing AI and Human Touch in Customer Experience

   Co-hosts Nicole Saunders and Chris Detzel explore how AI transforms customer experience, offering practical insights for community managers navigating this evolving landscape.

3. 

   1 Sept 2024

   From Silos to Synergy: Aligning Community Efforts with Sales Strategies

   Hosts Nicole Saunders and Chris Detzel interview each other on aligning community efforts with sales strategies to drive customer expansion and demonstrate business value.

Who has been a guest on CX Nexus Podcast

Names identified in recent episode analyses. Showing up to five guests.

• Luke Austin
• Jay Nathan
• Nicole

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

3.8 / 5

5 ratings

Contact CX Nexus Podcast

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.