CX Passport
Claim This Podcastby Rick Denton
Podcast Authority
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Podcast Overview
<p>👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode.🧳Hosted by Rick Denton, CX Passport will bring Customer Experience and industry leaders to get their best customer experience insights, stories and hear their tales from the road...whether it’s the one less traveled or the one on everyone’s summer trip list. <br> <br><b>If you like CX Passport, I have 3 quick requests:</b></p><p>✅<b>Subscribe</b> to the CX Passport YouTube channel <a href="http://youtube.com/@cxpassport">youtube.com/@cxpassport</a> </p><p>✅<b>Join</b> other “CX travelers” with the weekly CX Passport newsletter <a href="http://www.ex4cx.com/signup">www.ex4cx.com/signup</a> <br>✅<b>Bring CX Passport Live </b>to your event <a href="http://www.cxpassportlive.com/">www.cxpassportlive.com</a></p><p><br></p><p><br></p><p><b>I'm Rick Denton and I believe the best meals are served outside and require a passport</b></p><p><br>Music: Funk In The Trunk by Shane Ivers<br><br>CX Passport is a podcast for customer experience professionals that focuses on the stories, strategies, and solutions needed to create and deliver meaningful customer experiences. It features guests from the world of CX, including executives, consultants, and authors, who discuss their own experiences, tips, and insights. The podcast is designed to help CX professionals learn from each other, stay on top of the latest trends, and develop their own strategies for success.</p><p><br></p><p>📖 Our book is here! Get your copy of The Loud Quiet – Love, Laughter and Life in the Empty Nest, here: https://amzn.to/4sC0EV7<br><br>© EX4CX LLC. All rights reserved.</p>
Language
🇺🇲
Publishing Since
3/18/2021
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Recent Episodes
May 19, 2026
The One With Connective Core Communication - Melissa Bardsley E260
Host [Host Name] interviews Melissa Bardsley, a seasoned professional, as she reveals communication as the essential infrastructure for exceptional customer experience.
May 12, 2026
The One Where the Brain Doesn't Lie - Dr. Laura Beavin-Yates E259
Host [Host Name] interviews Dr. Laura Beavin-Yates, a neuroscientist, exploring how oxytocin influences customer memory and experience design.
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Host Ben Chappell interviews Claire Bristowe, Head of Customer Experience at Aegon UK, as she shares how she transformed financial services regulation into a CX asset through gamification and fun.
261 total episodes available with 16 transcripts
Recent guests on CX Passport
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Melissa Bardsley
Guest
Mohamed Isa
Guest
Anastasia Vladychynska
Guest
Lisa Guzman
Guest
Stine Marsal
Guest
Gloria Gupta
Guest
April Sabral
Guest
Joe Macleod
Guest
Frances Chapireau
Guest
Kári Thor Runarsson
Guest
Luis Carrillo
Guest
Sarah Kinard
Guest
Deep-dive analytics for CX Passport
Frequently asked questions
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- What is CX Passport?
<p>👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are their challenges and to hear their Customer Experience stories. In addition, there's always a dash (or more!) of travel talk in each episode.🧳Hosted by Rick Denton, CX Passport will bring Customer Experience and industry leaders to get their best customer experience insights, stories and hear their tales from the road...whether it’s the one less traveled or the one on everyone’s summer trip list. <br> <br><b>If you like CX Passport, I have 3 quick requests:</b></p><p>✅<b>Subscribe</b> to the CX Passport YouTube channel <a href="http://youtube.com/@cxpassport">youtube.com/@cxpassport</a> </p><p>✅<b>Join</b> other “CX travelers” with the weekly CX Passport newsletter <a href="http://www.ex4cx.com/signup">www.ex4cx.com/signup</a> <br>✅<b>Bring CX Passport Live </b>to your event <a href="http://www.cxpassportlive.com/">www.cxpassportlive.com</a></p><p><br></p><p><br></p><p><b>I'm Rick Denton and I believe the best meals are served outside and require a passport</b></p><p><br>Music: Funk In The Trunk by Shane Ivers<br><br>CX Passport is a podcast for customer experience professionals that focuses on the stories, strategies, and solutions needed to create and deliver meaningful customer experiences. It features guests from the world of CX, including executives, consultants, and authors, who discuss their own experiences, tips, and insights. The podcast is designed to help CX professionals learn from each other, stay on top of the latest trends, and develop their own strategies for success.</p><p><br></p><p>📖 Our book is here! Get your copy of The Loud Quiet – Love, Laughter and Life in the Empty Nest, here: https://amzn.to/4sC0EV7<br><br>© EX4CX LLC. All rights reserved.</p> - How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 10 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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