CXChronicles Podcast
Hosted by [Host Name] · Adrian Brady-Cesana
4.8from 26 ratings
- 272
- Episodes
- 4
- Transcribed
- 26
- Ratings
- Bi-weekly
- Cadence
- 2018
- First episode
- 44K
- YouTube views
About CXChronicles Podcast
Companies will spend approximately $1.24 trillion on software in the next 5 years, with average SaaS utilization rates being only 30-40%. Most companies struggle with team adoption & on-going utilization rates, averaging 30% + require constant audits, optimization, on-demand support & employee training when changes are made. Globally companies lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelligence. AI is rapidly changing the world & every business leader will need content, market intelligence, training support + clear roadmap for how to start transitioning into an AI-powered customer focused business leader. Our mission is to make customer & employee happiness a habit. ✅ The Voice of the Customer The CXChronicles Podcast brings 300+ episodes with proven strategies, expert insights, and real-world case studies from leading customer-focused business leaders. Follow-us & leave a 5 star rating so we can continue to share learnings & findings from "The CX Nation" on how to build world class customer & employee experiences to grow your business into the future!
- Publisher
- Adrian Brady-Cesana
- Category
- business · business · business
- Language
- en
- Explicit
- No
- First episode
- 27 Mar 2018
- Latest episode
- 27 Oct 2026
Latest episodes
4 of 272 episodes have a transcript.
27 Oct 2026TRANSCRIPT
CX Transformation, Built Into Operations | Craig Crisler
8 Sept 2026TRANSCRIPT
CXWeekly Update | Answer Engine Optimization (AEO) Is Here
20 Aug 2026TRANSCRIPT
Stop Losing Revenue To Missed Signals | Joseph Lepordo
Inside a recent episode
CX Transformation, Built Into Operations | Craig Crisler
Published 27 Oct 2026 · Transcript excerpt
[…] Because that's how you drive more revenue. Everything that we know CX, great CX can do. So a lot of it was building stuff from scratch, literally helping people write knowledge bases, get their knowledge management under control, work their CRM so it actually is operating well, stuff like that. […]
Read the full transcript with a Pod Engine plan.
See plansWho has been a guest on CXChronicles Podcast
Names identified in recent episode analyses. Showing up to five guests.
- Craig Crisler
- Pasquale DeMaio
- Patrick McCullough
- Joe Anderson
- [Guest Name]
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
- YouTube views
- 43,629
- Score snapshot 15 Sept 2025
- Apple Podcasts (US)
- 4.8 / 5
- 26 ratings
Podcast Authority Score: 76 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
- Quality
- 87
- Social presence
- 0
- YouTube
- 76
- Engagement
- 85
Contact CXChronicles Podcast
- Guest appearances
- Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Questions about CXChronicles Podcast
Who hosts CXChronicles Podcast?
[Host Name] host the show. Published by Adrian Brady-Cesana.
How often do new episodes come out?
The show publishes bi-weekly, based on its RSS feed.
Does CXChronicles Podcast take guests?
Yes. Guests have been identified in episode analyses.
Where can I read transcripts?
4 of 272 episodes have a transcript on Pod Engine. Full transcripts are available with a Pod Engine plan.
Host of CXChronicles Podcast?
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