by DAWN Cast
DAWN Cast brings you a podcast that that shares stories that shape us, move us and impact us. Join our founder Dai Le, a refugee, storyteller and Councillor as she gets on the microphone with Cathy Ngo the founder of Keynoteworthy to delve into issues that affect and influence the community. Be inspired and get insights, subscribe.
Language
🇺🇲
Publishing Since
7/2/2020
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December 16, 2020
<p>One question that affects business at all levels is: 'How to make customers happy?' Ben Ho has created a business called yesloyal with the main focus of customer satisfaction. A former employee of HP and Ingram Micro in the Market and Business Development sectors, and with a Master of Business Administration from the Australian Institute of Business, he is incredibly qualified to answer why customer satisfaction is so important in helping small business grow. </p> <p><br></p> <p>Starting yesloyal in December 2017 with his brother, Hogan, he has created loyalty programs for numerous businesses to create happy customers and improve sales. A proponent of small business, he is an active member of SWEH (South West Entrepreneurial Hub), which aims to support and represent business owners in the South West. He sat down with Dai Le to discuss customer satisfaction, why the dictionary is his favourite book, and his enthusiasm in sharing his knowledge with others. </p> <p><br></p> <p>_____________________________________________________________</p> <p><br></p> <p>Timestamps</p> <p><br></p> <p>00:00 - Introduction</p> <p>00:52 - What is yesloyal?</p> <p>03:42 - Getting and keeping loyal customers</p> <p>06:50 - Ben's drive and wanting to flourish</p> <p>08:10 - Challenges along the way</p> <p>12:37 - What motivates you to do what you do?</p> <p>15:50 - Looking after your wellbeing with the PERMA model</p> <p>21:18 - The current state of yesloyal</p> <p>30:20 - Dealing with people who tell you no</p> <p>32:12 - NLP - neuro-linguistic programming</p> <p>33:54 - Mentors and coaches, and the differences between them</p> <p>37:23 - Having a near death experience changing your view on life</p> <p>44:07 - Future plans</p> <p><br></p> <p>_____________________________________________________________</p> <p><br></p> <p>CONNECT WITH US!</p> <p><br></p> <p>DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us! </p> <p><br></p> <p>OUR WEBSITE - https://dawn.org.au/</p> <p>FACEBOOK - https://www.facebook.com/DAWNMediaLtd</p> <p>TWITTER - https://twitter.com/DAWNMediaLTD</p> <p>LINKEDIN - https://www.linkedin.com/company/dawn...</p> <p>INSTAGRAM - https://www.instagram.com/dawnmedialtd/</p> <p><br></p> <p>_____________________________________________________________</p> <p><br></p> <p>CONTACT US!</p> <p><br></p> <p>What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!</p> <p><br></p> <p>info@dawn.org.au</p>
December 9, 2020
<p>"I just made sure that if I was passionate, if I believed in it, and if I could see the benefit, I just went ahead and did it."</p> <p><br></p> <p>What makes a successful entrepreneur? 2019 Fairfield City Women's Day Award winner, Le Ho, followed this mantra when starting her many successful businesses. From running bridal shoe stores to taking Capital City Waste Services from the brink of bankruptcy to a $10 million turnover, she was also a 2017 Finalist of the NSW Business Woman of the Year Award. When asked about business advice, she reiterates time and time again to never give up and to rediscover that entrepreneurial spirit that originally captivated you. Happily retired, she continues to spend time educating people on what makes a successful entrepreneur, and the many business tips for success. She sat down with Dai Le to discuss what can and can't be recycled, a multitude of recycling facts, and her successful entrepreneur story. </p> <p><br></p> <p>_____________________________________________________________</p> <p><br></p> <p>Timestamps</p> <p><br></p> <p>00:00 Introduction</p> <p>01:07 Beginning her business journey</p> <p>08:09 Dealing with setbacks</p> <p>08:51 Never giving up</p> <p>12:58 Pivoting your business</p> <p>14:39 Working hard as a refugee</p> <p>20:43 Running a Waste Management business as an Asian woman</p> <p>24:42 Identifying what you can recycle</p> <p>32:38 Creating social impact</p> <p>34:50 Advice for refugee business owners</p> <p>37:15 Starting out as an entrepreneur</p> <p><br></p> <p>_____________________________________________________________</p> <p><br></p> <p>CONNECT WITH US!</p> <p><br></p> <p>DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us! </p> <p><br></p> <p>OUR WEBSITE - https://dawn.org.au/</p> <p>FACEBOOK - https://www.facebook.com/DAWNMediaLtd</p> <p>TWITTER - https://twitter.com/DAWNMediaLTD</p> <p>LINKEDIN - https://www.linkedin.com/company/dawn...</p> <p>INSTAGRAM - https://www.instagram.com/dawnmedialtd/</p> <p><br></p> <p>_____________________________________________________________</p> <p><br></p> <p>CONTACT US!</p> <p><br></p> <p>What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!</p> <p><br></p> <p>info@dawn.org.au</p> <p><br></p>
December 7, 2020
<p>A staunch supporter of equality, Sibongkosi Moyo is a Social Entrepreneur and passionate about making positive changes in her community to the benefit of all. She describes herself as a social entrepreneur, engineer, writer, and speaker, as well as being the Director and Co-founder of Love Alive Foundation, an organisation that helps orphaned and vulnerable children in Zimbabwe get access to vital education and opportunities to grow. She is also passionate about seeing more women venture into STEM careers and as a proud Zimbabwean Australian, she understands the incredible importance of diversity and inclusion amongst the community. She sat down with Dai Le to discuss the journey she has undertaken from start to finish. </p> <p><br></p> <p>Articles written by Sibongkosi can be found at: www.sibomoyo.com</p> <p><br></p> <p>Timestamps</p> <p><br></p> <p>00:00 - Introduction</p> <p>02:12 - The impact of coronavirus on the African-Australian community</p> <p>05:46 - Writing an article called "Let's Talk About Race"</p> <p>07:28 - Arriving in Australia as an international student</p> <p>12:47 - Giving back to the community with the Love Alive Foundation</p> <p>16:09 - Staying connected to Zimbabwe with the family business</p> <p>17:24 - Hurdles that have been faced</p> <p>25:45 - Death of George Floyd</p> <p>28:53 - Being involved with Rotary Australia</p> <p>30:02 - Mentors that have helped Sibo</p> <p>30:58 - Lessons learnt on the journey</p> <p>32:25 - What would like people to remember you for?</p> <p><br></p> <p>_____________________________________________________________</p> <p><br></p> <p>CONNECT WITH US!</p> <p><br></p> <p>DAWN is always eager to learn and share stories from different perspectives. If you have a story to share or know someone who is championing Inclusion & Diversity, please contact us! </p> <p><br></p> <p>OUR WEBSITE - https://dawn.org.au/</p> <p>FACEBOOK - https://www.facebook.com/DAWNMediaLtd</p> <p>TWITTER - https://twitter.com/DAWNMediaLTD</p> <p>LINKEDIN - https://www.linkedin.com/company/dawn...</p> <p>INSTAGRAM - https://www.instagram.com/dawnmedialtd/</p> <p><br></p> <p>_____________________________________________________________</p> <p><br></p> <p>CONTACT US!</p> <p><br></p> <p>What topics do you like to hear about? Do you have questions you like us to answer in our podcasts? Let us know!</p> <p><br></p> <p>info@dawn.org.au</p>
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DAWN Cast brings you a podcast that that shares stories that shape us, move us and impact us.
Join our founder Dai Le, a refugee, storyteller and Councillor as she gets on the microphone with Cathy Ngo the founder of Keynoteworthy to delve into issues that affect and influence the community.
Be inspired and get insights, subscribe.
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