Pushing past the boundaries of customer experience (CX), digital experience (DX), and into the business of experience (BX). Winning in business boils down to who provides the absolute best experience for customers, employees, and partners. In order to grow and evolve your business in the exponentially increasing digital world, you must digitally adapt. Those who become the most adaptable will gain happier customers, highly engaged employees, and an overall attraction as a desirable brand.
The Digital Business Experience with Frank Rogers and Kyle Burt of Acuerdo.io
Catering to your customers where they are, Anne Bibb, VP of CX at Support Ninja
Anne Bibb is a veteran of customer care. She's a VP global head of customer experience for Support Ninja. But before all of the customer experience, she was in customer care, she was driving the experience already from the very base of how people engage and come to know your brand. She's really an expert at it. And she is part of the CX revolution.
https://www.linkedin.com/in/annebibb/ (Anne Bibb, VP Global Head of Customer Experience for Support Ninja)
-=-
DBX is brought to you by Acuerdo, the Digital Orchestration Agency for CX and Digital Transformation.
For more info, our website, YouTube channel, and other ways to connect, visit go.acuerdo.io/dbx
DBX Links
17 Jun 2021
The CIO to the CMO, to the Chief Customer / Community Officer
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.
https://www.linkedin.com/in/carolfineagan/ (https://www.linkedin.com/in/carolfineagan/)
-=-
Hosted and Produced by https://www.linkedin.com/in/rogersfrank/ (Frank) and https://www.linkedin.com/in/catchkyle/ (Kyle)
Presented by https://acuerdo.io/podcast (Acuerdo) - The Digital Orchestration Agency
https://www.youtube.com/channel/UC9ShbpBXBfLdCaQwlk3X69A (DBX Podcast on Youtube)
https://www.youtube.com/channel/UCTKgioMxZfzt6BrmVJfcn_A (DBX Clips on Youtube)
16 Jun 2021
Digital Transformation Can Never Be Complete
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.
https://www.linkedin.com/in/carolfineagan/ (https://www.linkedin.com/in/carolfineagan/)
-=-
Hosted and Produced by https://www.linkedin.com/in/rogersfrank/ (Frank) and https://www.linkedin.com/in/catchkyle/ (Kyle)
Presented by https://acuerdo.io/podcast (Acuerdo) - The Digital Orchestration Agency
https://www.youtube.com/channel/UC9ShbpBXBfLdCaQwlk3X69A (DBX Podcast on Youtube)
https://www.youtube.com/channel/UCTKgioMxZfzt6BrmVJfcn_A (DBX Clips on Youtube)
15 Jun 2021
Establishing Your Village, Network, Personal Brand, & Vulnerability in the Workplace
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.
https://www.linkedin.com/in/carolfineagan/ (https://www.linkedin.com/in/carolfineagan/)
-=-
Hosted and Produced by https://www.linkedin.com/in/rogersfrank/ (Frank) and https://www.linkedin.com/in/catchkyle/ (Kyle)
Presented by https://acuerdo.io/podcast (Acuerdo) - The Digital Orchestration Agency
https://www.youtube.com/channel/UC9ShbpBXBfLdCaQwlk3X69A (DBX Podcast on Youtube)
https://www.youtube.com/channel/UCTKgioMxZfzt6BrmVJfcn_A (DBX Clips on Youtube)
14 Jun 2021
Changing the Perspective on Female Leaders, w/ Carol Fineagan
Today's guest is Carol Fineagan, CIO for Nicholas and Company and formerly the CIO for Franklin Covey.
https://www.linkedin.com/in/carolfineagan/ (https://www.linkedin.com/in/carolfineagan/)
-=-
Hosted and Produced by https://www.linkedin.com/in/rogersfrank/ (Frank) and https://www.linkedin.com/in/catchkyle/ (Kyle)
Presented by https://acuerdo.io/podcast (Acuerdo) - The Digital Orchestration Agency
https://www.youtube.com/channel/UC9ShbpBXBfLdCaQwlk3X69A (DBX Podcast on Youtube)
https://www.youtube.com/channel/UCTKgioMxZfzt6BrmVJfcn_A (DBX Clips on Youtube)
8 Jun 2021
Fulfillment and Happiness At Work - Employee Experience with Dr. Tracy Brower
Today's guest is Dr. Tracy Brower. She's the author of the secrets to happiness at work. She's a contributing writer for Forbes and Fast Company, and also the principal of applied research and consulting for Steelcase, the global leader in the office furniture industry. On this episode, we talked about creating an employee experience that provides happiness at work and fulfillment.
-=-
Hosted and Produced by https://www.linkedin.com/in/rogersfrank/ (Frank) and https://www.linkedin.com/in/catchkyle/ (Kyle)
Presented by https://acuerdo.io/podcast (Acuerdo) - The Digital Orchestration Agency
30 Apr 2021
We Agree on CX, Good. How about Frameworks?
DBX 3 - We Agree on CX, Good. How about Frameworks?
Technology alone won't save you or make you better. Adopting frameworks and strategies are key.
Hit that subscribe button and follow along
then upgrade the experience, text "DBX" to 512-790-7226
-=-
Hosted and Produced by https://www.linkedin.com/in/rogersfrank/ (Frank) and https://www.linkedin.com/in/catchkyle/ (Kyle)
Presented by https://acuerdo.io/podcast (Acuerdo) - The Digital Orchestration Agency
26 Mar 2021
Digital Adaptability
DBX 2 - Digital Adaptability
First there's intention, then there's action, and then there's discernment.
Hosted and Produced by Frank & Kyle
Presented by Acuerdo - The Digital Orchestration Agency
--
https://acuerdo.io/podcast
26 Mar 2021
You Are A Digital Business
DBX 1 - You Are A Digital Business
You are either a digital business or you're not.
You've either adopted digital or you have not.
If you're not, you may not be a business in the future.
Hosted and Produced by Frank & Kyle
Presented by Acuerdo - The Digital Orchestration Agency
--
https://acuerdo.io/podcast
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
7 ratings
Contact DBX: The Digital Business Experience
Guest appearances
Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Host of DBX: The Digital Business Experience?
Claim your podcast to manage its listing and keep your show details accurate.
Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.
Explore this show Podcast research with Pod Engine
