Podcast thumbnail for DealerCast

by The DealerCast

12 episodes
Updated Weekly
Accepts GuestsHas SponsorsLocation 🇺🇸

Podcast Overview

<p>Explore the evolving landscape of automotive and power sports sales on DealerCast. With a focus on overcoming challenges like inventory management, rising interest rates, and consumer spending habits, this podcast offers fresh perspectives and proven strategies to help dealers thrive. From leveraging technology and optimizing marketing efforts to actionable tips on inventory turnover and team motivation, DealerCast is your go-to source for industry insights and tips to stay ahead in a competitive market. Tune in to discover how to adapt, innovate, and excel in the automotive world.&nbsp;</p>

Language

🇺🇲

Publishing Since

5/20/2024

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Recent Episodes

Episode thumbnail for Episode 12 -  Digital Retailing & Enhancing Customer Experience

July 29, 2024

Episode 12 - Digital Retailing & Enhancing Customer Experience

<p>In this episode, Fred Lennartz, Larry Bruce and Jeff Loose discuss digital retailing in the automotive industry.  The conversation touches on the evolution and current state of digital retailing, its impact on customer experience, and how transparency and efficiency are key to satisfying modern consumers. The concept of &apos;virtual selling&apos; is introduced as a more fitting term for today&apos;s technology-driven sales environment. They highlight how understanding and catering to what customers want—clarity, speed, and convenience—can enhance loyalty and profitability. The episode also teases upcoming participation in the National Independent Automobile Dealers Association (NIADA) conference, where Larry and his team will showcase their new virtual selling module. </p><p> </p><p>🎙️<b> Episode Highlights: </b></p><ul><li>Discussing Digital Retailing </li><li>Customer Preferences and Industry Changes </li><li>Transparency and Customer Experience </li><li>The Role of Technology in Modern Retail </li><li>Amazon&apos;s Influence and Future Trends </li><li>The Car Dealership as a Logistics Company </li><li>Shifting from Selling Cars to Solving Problems </li><li>Upcoming NIADA conference </li></ul><p> </p><p>🤳 <b>Follow Us: </b> </p><p>Website: <a href='https://psxdigital.com/'>https://psxdigital.com/</a>  </p><p>LinkedIn: <a href='https://www.linkedin.com/company/psxdigital'>https://www.linkedin.com/company/psxdigital</a>  </p><p>Facebook: <a href='https://web.facebook.com/profile.php?id=61559618589725'>https://web.facebook.com/profile.php?id=61559618589725</a> </p><p>Instagram: <a href='https://www.instagram.com/officialpsxdigital/'>https://www.instagram.com/officialpsxdigital/</a>  </p><p>X: <a href='https://twitter.com/powersportsx'>https://twitter.com/powersportsx</a> </p>

Episode thumbnail for Episode 11: Breaking the Cycle: Overcoming Insanity in Automotive Dealerships

July 22, 2024

Episode 11: Breaking the Cycle: Overcoming Insanity in Automotive Dealerships

<p>In this episode, Lou Ramirez, and Fred Lennartz, along with Jeff Loos and Larry Bruce from PSX Digital discuss the repetitive and ineffective processes prevalent in car dealerships, labeled as &apos;insanity.&apos; They analyze the cycle of repeating ineffective strategies every month, resulting in stagnation. The hosts explore solutions such as embracing technology, improving customer engagement, and implementing effective processes to elevate dealership operations. They emphasize the importance of understanding and using new technology correctly, coaching sales teams, and maintaining consistency in customer follow-ups. The episode also highlights the significance of innovative strategies, such as integrating AI and proper data management, to enhance efficiency and customer satisfaction in the automotive sales industry. </p><p>️ 🎙️ Episode Highlights: </p><ul><li>Repetitive and Ineffective Processes </li><li>Embracing Technology </li><li>Training and Implementation </li><li>Integration of AI and Data Management </li><li>Adapting to Consumer Demands </li><li>Customer Experience and Engagement </li></ul><p><br/></p><p>🤳 <b>Follow Us: </b> </p><p>Website: <a href='https://psxdigital.com/'>https://psxdigital.com/</a>  </p><p>LinkedIn: <a href='https://www.linkedin.com/company/psxdigital'>https://www.linkedin.com/company/psxdigital</a>  </p><p>Facebook: <a href='https://www.facebook.com/PSXDigital/'>https://www.facebook.com/PSXDigital/</a>  </p><p>Instagram: <a href='https://www.instagram.com/psxdigital/'>https://www.instagram.com/psxdigital/</a>  </p><p>X: <a href='https://twitter.com/powersportsx'>https://twitter.com/powersportsx</a> </p><p><br/><br/><br/></p>

Episode thumbnail for Episode 10: Ensuring Compliance in Dealerships

July 15, 2024

Episode 10: Ensuring Compliance in Dealerships

<p>In this episode, Fred Lennartz, Lour Ramirez together with industry veterans Larry Bruce and Jeff Loos to discuss significant issues surrounding compliance in the auto dealership industry. Larry emphasizes the importance of adhering to FTC regulations, especially concerning data security and the management of sensitive customer information. The conversation covers potential risks, current industry practices, and solutions like adopting SOC 2 compliant CRMs to safeguard customer data. They also call on dealerships to adopt digital processes to remain compliant and avoid hefty fines. The episode is packed with insights, highlighting both the legal and practical aspects of ensuring compliance in the modern automotive landscape. </p><p> </p><p>🎙️ Episode Highlights: </p><p> </p><ul><li>The Importance of Compliance in Dealerships </li><li>Challenges with Current Compliance Practices </li><li>The Role of CRM in Ensuring Compliance </li><li>Legal Implications and Dealer Responsibilities </li><li>SOC 2 Compliance and Data Security </li><li>The Importance of Data Protection </li><li>Implementing Secure Practices </li><li>Challenges in Compliance </li><li>Human Element in Data Security </li><li>Legal and Financial Implications </li><li>Pro Tips for Dealerships </li><li>Partnering for Compliance </li></ul><p> </p><p> </p><p>🤳 <b>Follow Us: </b> </p><p>Website: <a href='https://psxdigital.com/'>https://psxdigital.com/</a>  </p><p>LinkedIn: <a href='https://www.linkedin.com/company/psxdigital'>https://www.linkedin.com/company/psxdigital</a>  </p><p>Facebook: <a href='https://www.facebook.com/PSXDigital/'>https://www.facebook.com/PSXDigital/</a>  </p><p>Instagram: <a href='https://www.instagram.com/psxdigital/'>https://www.instagram.com/psxdigital/</a>  </p><p>X: <a href='https://twitter.com/powersportsx'>https://twitter.com/powersportsx</a> </p>

12 total episodes available

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Frequently asked questions

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What is DealerCast?
<p>Explore the evolving landscape of automotive and power sports sales on DealerCast. With a focus on overcoming challenges like inventory management, rising interest rates, and consumer spending habits, this podcast offers fresh perspectives and proven strategies to help dealers thrive. From leveraging technology and optimizing marketing efforts to actionable tips on inventory turnover and team motivation, DealerCast is your go-to source for industry insights and tips to stay ahead in a competitive market. Tune in to discover how to adapt, innovate, and excel in the automotive world.&nbsp;</p>
How often does this podcast release new episodes?

This podcast updates weekly.

Where can I listen to this podcast?

This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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