The Dental Billing Academy Podcast delivers real-world strategies, education, and industry perspectives designed to help dentists, office managers, and billing teams navigate the complexities of insurance billing and revenue cycle management. Each episode features actionable discussions on documentation, coding accuracy, workflow efficiency, and collaboration between clinical and administrative teams to support cleaner claims and more predictable reimbursement outcomes. To learn more about eAssist Dental Solutions, visit dentalbilling.com
Dental Billing Academy
Claim This Podcastby eAssist Dental Solutions
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19 episodes
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Podcast Overview
The Dental Billing Academy Podcast delivers real-world strategies, education, and industry perspectives designed to help dentists, office managers, and billing teams navigate the complexities of insurance billing and revenue cycle management. Each episode features actionable discussions on documentation, coding accuracy, workflow efficiency, and collaboration between clinical and administrative teams to support cleaner claims and more predictable reimbursement outcomes. To learn more about eAssist Dental Solutions, visit dentalbilling.com
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Publishing Since
12/20/2019
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Recent Episodes
July 8, 2026
Patient Billing Gaps Are Costing You: How to Fix Your Revenue Cycle
<p>If your practice is collecting well from insurance but still struggling with cash flow, patient revenue may be the missing piece.</p><p>In this episode of the Dental Billing Academy Podcast, hosts Jacquelyn Hurley and Dr. Iris Han, DDS, are joined by Julie Weathers, Product Leader for Patient Billing and Dental Accounting Services at eAssist Dental Solutions, to explore why patient revenue has become one of the most important drivers of a dental practice's financial health—and why so many practices still lack the systems to manage it effectively.</p><p>Together, they examine the growing shift from insurance to patient responsibility, the consistency challenges practices face, and how a tech-enabled, human approach to patient billing can improve collections, reduce aging A/R, and strengthen the patient experience.</p><p>In this episode, you'll learn:</p><ul><li>Why patient revenue is now a critical part of the dental revenue cycle</li><li>Where most practices lose money on the patient billing side</li><li>How inconsistent follow-up leads to aging A/R and lost collections</li><li>What a tech-enabled approach to patient billing actually looks like</li><li>How to improve the patient financial experience without sacrificing collections</li></ul><p>This is a must-listen for dentists, office managers, and billing teams who want stronger collections, healthier cash flow, and a revenue cycle that works on both sides of the ledger.</p><p>Ready to close the gap on patient revenue? Visit <a href="http://www.dentalbilling.com">dentalbilling.com</a> to learn how eAssist can support your practice with patient billing solutions built for consistency and results.</p>
June 5, 2026
Stop Crown Claim Denials: Documentation Strategies That Get You Paid
<p>If you've ever submitted a crown or buildup claim thinking "we did everything right"—only to receive a denial or downcode—this episode is for you.</p><p>In this episode of the Dental Billing Academy Podcast, host Jacquelyn Hurley welcomes back clinician Dr. Iris Han, DDS, to break down what insurance companies are actually looking for when reviewing crown and buildup claims. Together, they explore how clinical excellence and billing success must work hand in hand—and how clear documentation can be the difference between getting paid quickly or fighting unnecessary denials.</p><p>In this episode, you'll learn:</p><ul><li>Why crown and buildup claims are commonly denied or downcoded</li><li>The three key pieces of documentation insurance companies expect</li><li>What pre-op X-rays must show—and why both PA and bitewings matter</li><li>Why intraoral photos are critical (and when scanners work instead)</li><li>What reviewers look for in clinical notes—and how missing details cost you</li></ul><p>This is a must-listen for dentists, office managers, billers, and clinical teams who want fewer denials, faster payments, and more confidence in the chair.</p><p>Ready to stop chasing insurance? Visit <a href="http://www.dentalbilling.com">dentalbilling.com</a> to see how eAssist can support your practice with clean claims and stronger reimbursement outcomes.</p>
May 8, 2026
Stop Guessing Your PPO Fees: Participation, Negotiation & Optimization with Unitas
<p>Are PPO contracts creating more confusion than clarity for your practice?</p><p>In this episode of the Dental Billing Academy, Jacquelyn Hurley is joined by Dr. Iris Han of eAssist and Phylip Curtis of Unitas PPO Solutions to break down one of the most misunderstood areas of dental reimbursement: PPO participation.</p><p>Many dental practices participate with PPOs without fully understanding how their network agreements affect reimbursement, patient estimates, and collections. In this conversation, the team breaks down the differences between direct contracts, leased networks, and umbrella networks - and why those details matter more than most practices realize. </p><p>You’ll learn how participation type affects reimbursement, why negotiating without the right information can backfire, and what practices can do to approach PPO optimization more strategically.</p><p>If your practice participates with PPOs and you want greater clarity around reimbursement, fee schedules, and network participation, this episode is a must-listen.</p><p>Resources Mentioned in This Episode:</p><p><a href="https://unitaspposolutions.com/" style="background-color:transparent;color:rgb(17,85,204);">Unitas PPO Solutions</a></p><p>Learn more about PPO optimization, negotiations, and participation strategy for dental practices.</p><p><a href="https://unitaspposolutions.com/pra/" style="background-color:transparent;color:rgb(17,85,204);">Check My PPO</a></p><p>See how your current PPO participation may be impacting reimbursement and collections.</p><p><a href="https://www.dentalbilling.com/?utm_source=chatgpt.com" style="background-color:transparent;color:rgb(17,85,204);">eAssist Dental Solutions</a></p><p>Learn more about outsourced dental billing and revenue cycle management support.</p><p></p><p></p>
19 total episodes available
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Frequently asked questions
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- What is Dental Billing Academy?
- How often does this podcast release new episodes?
This podcast updates inactive.
- Where can I listen to this podcast?
This podcast is available on 2 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
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No, this podcast does not typically feature guests.
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