The Dental Billing Academy Podcast delivers real-world strategies, education, and industry perspectives designed to help dentists, office managers, and billing teams navigate the complexities of insurance billing and revenue cycle management. Each episode features actionable discussions on documentation, coding accuracy, workflow efficiency, and collaboration between clinical and administrative teams to support cleaner claims and more predictable reimbursement outcomes. To learn more about eAssist Dental Solutions, visit dentalbilling.com
The $3 Million Wake-Up Call: Collections and Your Practice's True Value
If you think your practice's value is something to worry about when you're ready to sell — this episode will change how you see your numbers today.
In this episode of the Dental Billing Academy Podcast, hosts Dr. Iris Han, DDS, and Jacquelyn Hurley are joined by Greg Auerbach, Managing Broker and leader of the largest single-company dental transitions team in the country, to connect two things most practice owners never link: how a practice bills and collects day to day, and what it's worth when it's time to transition.
Together, they break down why producing more isn't the same as being profitable, how neglected insurance aging and credit balances become six-figure problems at the closing table, and why the strongest practices start building their value five, ten, even fifteen years before they sell.
In this episode, you'll learn:
Why strong collections — not just strong production — are the real signal of a valuable practice
How a practice can produce $3 million and collect only half — and what that does to overhead and take-home
Why aged A/R and credit balances can shrink a sale offer or derail bank financing entirely
The front-desk habits that protect your take-home now and your sale price later
How to divest insurances strategically — and why doing it overnight is the worst move you can make
When to start preparing your practice value (hint: much sooner than you think)
This is a must-listen for practice owners at any stage — whether you're thinking about selling in the next few years or simply want a healthier, more valuable practice today.
Ready to strengthen your revenue cycle before it costs you at the closing table? Visit dentalbilling.com (http://www.dentalbilling.com) to learn how eAssist can help you tighten collections, get caught up on A/R, and start building real practice value now. To explore your practice's value or connect with a transition specialist, reach out to Greg Auerbach at greg.auerbach@henryschein.com (mailto:greg.auerbach@henryschein.com) or visit henryscheindpt.com (http://henryscheindpt.com).
6 Aug 2026
Your CPA Isn't Enough: The Reconciliation Gap Costing You
If you've ever looked at your practice management software and your bank account and thought "why don't these numbers match?"—this episode is for you.
In this episode of the Dental Billing Academy Podcast, hosts Jacquelyn Hurley and Dr. Iris Han, DDS, are joined by Julie Weathers, Dental Accounting Product Leader at eAssist Dental Solutions, to explore one of the most overlooked areas of dental practice finance: reconciliation and financial visibility. While most practices rely on a CPA for tax planning and high-level financials, there is often a hidden gap between what's happening inside the practice and what actually reaches the bank—and that gap can lead to confusion, missed revenue, and unnecessary stress.
Together, they break down why closing that gap requires more than year-end tax prep — and what a dedicated reconciliation process actually looks like in practice.
In this episode, you'll learn:
Why a CPA alone isn't enough to protect your practice finances
Where the gap between production, posting, and deposits typically forms
How reconciliation creates clarity and reduces financial risk
What true financial visibility looks like inside a dental practice
How to build a system that ensures every dollar earned is tracked and collected
This is a must-listen for practice owners and office managers who want greater confidence in their numbers, less end-of-month stress, and a financial system that works as hard as they do.
Ready to find out where your numbers stand? Visit dentalbilling.com (http://www.dentalbilling.com) to learn how eAssist Dental Solutions can support your practice with reconciliation, bookkeeping, and financial clarity.
8 Jul 2026
Patient Billing Gaps Are Costing You: How to Fix Your Revenue Cycle
If your practice is collecting well from insurance but still struggling with cash flow, patient revenue may be the missing piece.
In this episode of the Dental Billing Academy Podcast, hosts Jacquelyn Hurley and Dr. Iris Han, DDS, are joined by Julie Weathers, Product Leader for Patient Billing and Dental Accounting Services at eAssist Dental Solutions, to explore why patient revenue has become one of the most important drivers of a dental practice's financial health—and why so many practices still lack the systems to manage it effectively.
Together, they examine the growing shift from insurance to patient responsibility, the consistency challenges practices face, and how a tech-enabled, human approach to patient billing can improve collections, reduce aging A/R, and strengthen the patient experience.
In this episode, you'll learn:
Why patient revenue is now a critical part of the dental revenue cycle
Where most practices lose money on the patient billing side
How inconsistent follow-up leads to aging A/R and lost collections
What a tech-enabled approach to patient billing actually looks like
How to improve the patient financial experience without sacrificing collections
This is a must-listen for dentists, office managers, and billing teams who want stronger collections, healthier cash flow, and a revenue cycle that works on both sides of the ledger.
Ready to close the gap on patient revenue? Visit dentalbilling.com (http://www.dentalbilling.com) to learn how eAssist can support your practice with patient billing solutions built for consistency and results.
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Spotify
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