Dental Dialogue

About Dental Dialogue

Discover the secrets to running a thriving dental practice while achieving low-stress days and emerging with excellence across three critical pillars: Practice, Patients, and Peace. With expert insights, success stories, and actionable tips, we're here to help you regain control of your practice, avoid frustrations, and excel in your dental career. Emerge as a successful dental practitioner, create a patient-centered environment, and find the peace, balance, and financial freedom you deserve. Your journey to dental practice success starts here on "Dental Dialogue." Tune in for inspiring conversations, valuable strategies, and transformative insights. Meet Your Hosts: Dr. Dawn Durbin brings over two decades of experience as a dentist, with a special interest in biocompatible dentistry. Her journey in the dental field began in college as an oral surgery assistant then she earned her Doctor of Dental Surgery (DDS) degree in 1997. Driven by her commitment to create exceptional patient experiences and a thriving dental practice, she embarked on a path that led to ownership of her own practice, Dawn R Durbin DDS PC. Along the way, she honed her business skills through programs like the Schuster Center for Professional Development and Dave Ramsey's Entreleadership, becoming fascinated by what the numbers teach you about your practice. She has the heart of a teacher and wants to assist other practice owners on their journey. With a career spanning more than four decades, Kimberly Lucas has witnessed dentistry evolve and transform. Her extensive experience, starting as a dental assistant in 1983, has taken her through various roles, including dental office management, teaching and coaching. Kimberly is not just an expert in dental practice management but also a dedicated coach and consultant. Her work experience with the Schuster Center, as a coach and faculty member, training from the Sandler Sales Institute and Masterful Coaching equips her with the knowledge and skills to guide dental practices towards success.

Publisher

Dr. Dawn Durbin & Kimberly Lucas

Category

business · education · health & fitness

Language

en

Explicit

No

First episode

17 Mar 2024

Latest episode

22 Oct 2024

Latest episodes

16 episodes in the feed.

1. 

   22 Oct 2024

   New Patient Acquisition vs. Patient Retention: A Critical Balance for Dental Practices

   Description: In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the crucial balance between acquiring new patients and retaining existing ones. They provide valuable insights into the different stages of a dental practice's life cycle and offer tips for evaluating the need for new patients versus focusing on patient retention.CONNECT WITH USVisit our Website: https://emergedps.com/Find us on Instagram: https://www.instagram.com/emergedps/Please le...

2. 

   8 Oct 2024

   Do you know all the things your practice management software will do to help you?

   In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the importance of effectively utilizing dental practice management software. They highlight the critical role that proper training and understanding of the software play in optimizing practice management and patient care. The hosts emphasize the need for both the dental team and the doctor to be adequately trained in utilizing the software to its full potential.CONNECT WITH USVisit our Website: ht...

3. 

   24 Sept 2024

   The Valuable Role of Intraoral Cameras in Building Patient Trust and Case Acceptance

   In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the often underappreciated and underutilized tool in dentistry - the intraoral camera.They discuss the impact and value of incorporating intraoral cameras into dental practices.The hosts share their insights from personal experiences and conversations in the dental community. They also explore how the intraoral camera can be a game-changer in patient education, treatment planning, case acceptance,...

4. 

   10 Sept 2024

   Creating a Patient-Centered Practice: Strategies for Building Relationships and Trust

   In this episode, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the vital importance of creating a patient-centered practice in dentistry. They emphasize the need to build strong relationships with patients, addressing how all office systems should support the patient's experience. The hosts provide valuable insights into communicating with patients effectively, involving them in treatment decisions, and integrating technology to enhance the patient's journey.Kimberly and Dr. Durbin offer p...

5. 

   27 Aug 2024

   Building a Referral-Based Dental Practice

   Description: Hosts Kimberly Lucas and Dr. Dawn Durbin discuss the shift from external marketing to building a referral-based dental practice. They emphasize the trust and benefits associated with referred patients, share strategies for fostering referrals, and highlight the importance of recognizing and rewarding patients who refer others. Dr. Durbin also stresses the need to track the source of new patients and the substantial return on investment from a referral-based approach.Tune in to th...

6. 

   13 Aug 2024

   Understanding SOAP Notes: Essential Chart Write-Up Techniques for Dental Professionals

   In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the significance of soap notes and chart write-ups in the dental field. Soap notes are a standardized method of documenting patient treatment, and they play a vital role in organizing chart notes for easy access to information. The hosts delve into the components of soap notes, which include subjective (S), objective (O), assessment (A), and plan (P) sections. They emphasize the legal importa...

7. 

   30 Jul 2024

   Building a Strong Financial Foundation

   In this episode of the Dental Dialogue Podcast, host Dr. Dawn Durbin shares a personal story of finding freedom while cycling and draws parallels to the liberation she experienced upon mastering budgeting for her dental practice. Alongside co-host Kimberly Lucas, they delve into the process of understanding and implementing budgeting, emphasizing the need to shift the perception of budgeting from being constrictive to empowering. The hosts offer insights into tracking financial numbers, creating profit, and goal setting while providing a comprehensive overview of expenditure categories in a dental practice. They also extend a supportive hand to listeners by offering assistance and encouraging feedback, exemplifying their commitment to helping dental professionals attain financial freedom through effective budgeting and financial management. Access your free download - https://lp.constantcontactpages.com/sl/yws9qr7 CONNECT WITH US Visit our Website: https://emergedps.com/ (https://emergedps.com/) Find us on Instagram: https://www.instagram.com/emergedps/ (https://www.instagram.com/emergedps/) Please leave us a rating and review! Check out our FREE Training - From Chaos to Control Creating Your Ideal Workday https://emergedps.com/free-training (https://emergedps.com/free-training)

8. 

   16 Jul 2024

   Insurance Detox - Navigating Dental Insurance Challenges

   Hosts Kimberly Lucas and Dr. Dawn Durbin explore the complexities of dental insurance and provide insights into reducing plan participation and negotiating contracts. They emphasize the financial challenges faced by dental practitioners and offer practical steps for evaluating insurance contracts and communicating with patients during transitions. The episode delivers valuable strategies for small dental practices to navigate insurance challenges while providing top-notch care and maintaining profitability. Listeners gain a deeper understanding of insurance detox and discover useful resources to optimize their dental practice operations. Links Mentioned in this Episode: https://pponegotiationsolutions.com/ (https://pponegotiationsolutions.com/) https://dentalbilling.com/ppo-negotiation/ (https://dentalbilling.com/ppo-negotiation/) https://www.ada.org/resources/practice/dental-insurance/dental-insurance-resources/dental-insurance-contract-issues (https://www.ada.org/resources/practice/dental-insurance/dental-insurance-resources/dental-insurance-contract-issues) https://www.ada.org/-/media/project/ada-organization/ada/ada-org/files/resources/practice/dental-insurance/contract_negotiation_guide.pdf?rev=6a5c79f14d0949a9b1d89d8377d9461b&hash=456C800685724047AD5CA1E0B8886B08 (https://www.ada.org/-/media/project/ada-organization/ada/ada-org/files/resources/practice/dental-insurance/contract_negotiation_guide.pdf?rev=6a5c79f14d0949a9b1d89d8377d9461b&hash=456C800685724047AD5CA1E0B8886B08) CONNECT WITH US Visit our Website: https://emergedps.com/ (https://emergedps.com/) Find us on Instagram: https://www.instagram.com/emergedps/ (https://www.instagram.com/emergedps/) Please leave us a rating and review! Check out our FREE Training - From Chaos to Control Creating Your Ideal Workday https://emergedps.com/free-training (https://emergedps.com/free-training)

9. 

   2 Jul 2024

   Reducing the Negative Impact of Dental Emergencies in Your Practice

   Description: In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin discuss the challenges of managing dental emergencies in practice and offer practical strategies to reduce their negative impact. They emphasize the importance of identifying trends in emergency cases, tracking patient calls, and defining what constitutes a dental emergency. The hosts explore innovative approaches, such as videoing post-op instructions, to ensure patient compliance and discuss the significance of identifying clinical trends and involving patients in treatment planning. Moreover, they highlight the availability of resources, including an emergency tracking sheet, to help dental professionals diagnose and address underlying issues related to emergencies. This episode not only provides valuable insights into emergency management but also sets the stage for future discussions on enhancing the new patient experience. Download our free Emergency Tracking Sheet https://lp.constantcontactpages.com/sl/m6jAakR CONNECT WITH US Visit our Website: https://emergedps.com/ (https://emergedps.com/) Find us on Instagram: https://www.instagram.com/emergedps/ (https://www.instagram.com/emergedps/) Please leave us a rating and review! Check out our FREE Training - From Chaos to Control Creating Your Ideal Workday https://emergedps.com/free-training (https://emergedps.com/free-training)

10. 

    18 Jun 2024

    Beating Dental Burnout: Practical Ways to Stay Inspired and Energized in Your Practice

    Description: In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin address the issue of burnout in dentistry and its impact on professionals and society. Through personal insights and practical advice, they discuss recognizing burnout, creating an ideal workday, and embracing creativity to prevent and address burnout. Their conversation offers valuable strategies for dental professionals to prioritize well-being and rediscover their passion for dentistry. CONNECT WITH US Visit our Website: https://emergedps.com/ (https://emergedps.com/) Find us on Instagram: https://www.instagram.com/emergedps/ (https://www.instagram.com/emergedps/) Please leave us a rating and review! Check out our FREE Training - From Chaos to Control Creating Your Ideal Workday https://emergedps.com/free-training (https://emergedps.com/free-training)

11. 

    4 Jun 2024

    Enhancing Communication and Coordination through Morning Huddles

    In this episode Kimberly Lucas and Dr. Dawn Durbin discuss the vital role of morning huddles in dental practices and their impact on patient care. They emphasize the significance of these huddles in ensuring operational efficiency and effective communication within the dental team. They stress the importance of morning huddles in bringing the dental team together to strategize and plan effectively for the day's operations, regardless of the practice's size. They highlight the value of cohesive teamwork and preparedness. CONNECT WITH US Visit our Website: https://emergedps.com/ (https://emergedps.com/) Find us on Instagram: https://www.instagram.com/emergedps/ (https://www.instagram.com/emergedps/) Please leave us a rating and review! Check out our FREE Training - From Chaos to Control Creating Your Ideal Workday https://emergedps.com/free-training (https://emergedps.com/free-training)

12. 

    21 May 2024

    Navigating Dentistry's Challenges: Staff Shortages, Cancellations, and Building Patient Relationships

    In this episode, Kimberly and Dr. Dawn discuss the current challenges in dentistry, including staff shortages, patient cancellations, and financial planning. They emphasize the importance of building strong patient relationships and preparing for unforeseen circumstances. The hosts invite listeners to share their struggles and concerns for future podcast topics, aiming to provide solutions for dental practitioners. Listeners are encouraged to participate in the conversation by visiting the podcast's website and sharing their feedback. Tune in for valuable insights and strategies to manage the challenges in the dental industry and achieve peace of mind in both professional and personal spheres. CONNECT WITH US Visit our Website: https://emergedps.com/ (https://emergedps.com/) Find us on Instagram: https://www.instagram.com/emergedps/ (https://www.instagram.com/emergedps/) Please leave us a rating and review!

13. 

    7 May 2024

    Understanding Budgeting for Dental Practices: Financial Strategies for Success

    In this episode of the Dental Dialogue Podcast, hosts Kimberly Lucas and Dr. Dawn Durbin shed light on the often-neglected topic of budgeting in the dental industry. They delve into the challenges faced by dentists in understanding and managing their finances. The hosts share personal experiences to emphasize the transformative power of budgeting, from providing stability during emergencies to achieving financial freedom. Recognizing the lack of formal education on financial management in dental schools, the hosts pledge to offer a free budget tracking sheet through their website to support dentists in their journey toward financial proficiency. They encourage audience engagement and feedback, solidifying their commitment to equipping dentists with the resources they need to thrive in their practices. FREE DOWNLOAD Creating Your Interim Budget: https://emergedps.mykajabi.com/create-interim-budget-opt-in (https://emergedps.mykajabi.com/create-interim-budget-opt-in) CONNECT WITH US Visit our Website: https://emergedps.com/ (https://emergedps.com/) Find us on Instagram: https://www.instagram.com/emergedps/ (https://www.instagram.com/emergedps/) Please leave us a rating and review!

14. 

    23 Apr 2024

    From Dental Assisting to Business Coaching: Kimberly's Journey in Dentistry

    In this episode of the Dental Dialogue Podcast, Dr. Dawn Durbin and Kimberly Lucas discuss Kimberly's remarkable journey in the field of dentistry. Kimberly shares her experiences starting as a dental assistant at 16 years old and the pivotal moments that led her to become a successful business coach in the dental industry. Listeners will gain insights into the various roles she held in dental offices, her experiences working with influential figures in the field, and her transition into business coaching at the Schuster center. From her time as an office manager to later becoming a support facilitator and faculty member, Kimberly's journey is a testament to the power of growth, lifelong learning, and dedication to the dental profession. CONNECT WITH US Visit our Website: https://emergedps.com/ (https://emergedps.com/) Find us on Instagram: https://www.instagram.com/emergedps/ (https://www.instagram.com/emergedps/) Please leave us a rating and review!

15. 

    23 Apr 2024

    Unchaining Debt: How Dr. Durbin Transformed Her Dental Practice and Finances

    In this episode, Dr. Dawn Durbin shares her journey from a traumatic dental experience in childhood to becoming a successful dentist and business owner. She details her struggles with overwhelming student debt, the impact of a Dave Ramsey seminar, and the resilience that led to achieving a debt-free practice. Dr. Durbin's story is an inspiring testament to overcoming adversity and finding professional and financial fulfillment in dentistry. Tune in to witness Dr. Durbin's transformative journey and gain insights into achieving a stress-free, profitable dental practice. CONNECT WITH US Visit our Website: https://emergedps.com/ (https://emergedps.com/) Find us on Instagram: https://www.instagram.com/emergedps/ (https://www.instagram.com/emergedps/)

16. 

    17 Mar 2024

    Introducing Dental Dialogue

    This episode introduces Dr. Dawn Durbin, a dentist, and Kimberly Lucas, a dental professional business coach. Together, they discuss their backgrounds and the inspiration behind their new podcast, Dental Dialogue. Key Points: Dr. Durbin shares her experience overcoming significant dental school debt and creating a thriving practice. Kimberly Lucas highlights the importance of structure and systems in achieving success in dentistry. Both hosts emphasize the connection between a happy team, stress-free environment, and delivering better dentistry for patients.

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Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.