Welcome to the Dental Office Managers Community Podcast! I'm Kyle Summerford and you're here because you're a Dental Office Manager seeking to learn about ways to help elevate your dental management career and better your dental practice. Here you will find out about the best services to use in your practice to help make your life easier and less stressful but most importantly help you to increase productivity and become more efficient so you can focus on what matters more to you in your dental practice. So dive in and discover people and ideas that will help you increase productivity and profitability while providing you with the most trusted resources in the dental industry.
Missed Calls = Lost Patients: How AI Helps Dental Offices | Janie AI Review
In this episode of the Dental Office Managers Community Podcast, Kyle Summerford sits down with Preston Sharp, Co-founder and CEO of Janie AI, to talk about how artificial intelligence is changing the way dental practices manage calls, insurance verification, recall, collections, and daily operations.
Preston shares how Janie AI helps dental teams automate repetitive tasks while keeping the human touch where it matters most.
They discuss the real challenges dental office managers face every day, including missed calls, patients falling through the cracks, time spent waiting on insurance companies, recall follow-up, billing questions, and keeping the front desk from getting overwhelmed.
This conversation is not about replacing office managers. It is about helping them work smarter, reduce stress, and focus on the parts of the job that require judgment, leadership, and human connection.
In this episode, you’ll learn:
How AI can help dental practices avoid missed calls
Why recall and patient follow-up are major opportunities for automation
How Janie AI supports insurance verification and billing workflows
Why AI should support office managers, not replace them
What dental teams need to understand before adopting AI
How AI can improve efficiency without removing the human experience
Learn more about Janie AI:
https://www.janie.ai (https://www.janie.ai/)
Save $50/month with code DOMA50.
Join the Dental Office Managers Community:
https://dentalofficemanagers.com (https://dentalofficemanagers.com/)
5 Jun 2026
Cheap Radios, Big Problems: Why Dental Offices Need Reliable Communication
In this episode of the DOMC Podcast, Kyle Summerford sits down with David from Black Diamond Radios to talk about one of the most overlooked systems inside a dental practice: team communication.
From unreliable walkie-talkies to poor audio, missed messages, patient delays, and daily front desk frustration, cheap radios can quietly create bigger problems than most offices realize. David shares what dental teams should look for in a reliable communication system, why consumer-grade radios often fall short, and when it may be time to upgrade.
Special offer: Use promo code DOMATti to trade in any brand radio, broken or working, and receive $35 toward a new radio.
Learn more at:
http://blackdiamondradio.com/ (http://blackdiamondradio.com/)
22 May 2026
How AI Is Transforming Dental Offices with Mini Suri.
In this episode of the Dental Office Managers Community Podcast, Kyle Summerford sits down with Mini Suri from Velmeni to talk about how AI is changing the way dental offices operate.
Mini shares her background in financial technology, including her work leading conversational AI initiatives at Citibank, and explains how that experience eventually brought her into the dental industry. Together, Kyle and Mini discuss how AI can support dental practices, help teams work more efficiently, and give office managers better tools to guide their teams into the future.
They also talk about the important role dental office managers play in keeping practices running, leading change, and helping their teams adopt new technology with confidence.
If you want to understand what dental AI looks like when it is built for real practice needs, this episode is a strong place to start.
Guest: Mini Suri, Velmeni
Host: Kyle Summerford
Learn more: dentalofficemanagers.com
Velmeni: Velmeni.ai
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
60,443
Score snapshot 15 Sept 2025
Apple Podcasts (US)
3.0 / 5
2 ratings
Podcast Authority Score: 68 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
72
Social presence
94
YouTube
85
Engagement
30
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