Welcome to Dental Suite 903 with Josh and Allison Bernstein.
With 20 years as a fee for service practice under their belts they've seen it, done it and are here to share it all with you. Whether you're a new dentist wondering how to build your practice, a seasoned professional struggling with the challenges of insurance or a front office manager wondering what the hell to say on those uncomfortable calls, they've got you covered. Stories, tips, solutions, all real, all unfiltered and all meant to help you reduce your stress, increase your profits and make your professional life much more rewarding.
In a world where dentists are obsessed with insurance guidelines, we're missing out on the 68.5 million adults in the U.S. who dont have any dental isnurance at all. Why not make catering to them a priority? After all, people without dental insurance also need care. You can give them the care they need while decreasing your involvement with insurance.
18 May 2024
Top to Bottom Money Discussion
Dental teams are often afraid to talk about money, but it's crucial in both in-network and out-of-network offices. A clear and honest discussion about treatment costs is not only important but essentail as part of the informed consent process. Please, please, please get comfortable with having detailed conversations with your patients about money. It's better for you, for your team and most of all for your patients.
21 Apr 2024
Are Production Goals Counter Productive?
In an emerging world of big business dentistry, are production goals really serving the best interest of the patient? How about the best interst of the dentist?
19 Apr 2024
Discounts to generate more business? Here's our two cents.
Are discounts the right things to do when things are slow? Will discounts be a practice-builder or just a one-time visit for discounted services? Which camp are you in? Let's talk about it!
20 Aug 2021
Discounts vs Membership Plans
There's a BIG difference in in getting the shake-down for discounts and offering a discount through a membership plan.
+ What about all those people without insurance?!?
++ Masterclass launch!
16 May 2021
While Your'e Still With Insurance
Don't just sit around wringing your hands while you're still with insurance...there's a lot you can do!
28 Feb 2021
First Impressions..they last!
We can't overemphasize the importance of genuine customer service and first impressions. It is literally how we built our practice. And we do mean literally!
15 Feb 2021
A Million Little Things
It's not enough to say you're out-of-network. It's all the the million little things that set you apart.
6 Feb 2021
Deep Cleaning and Insurance
They need an SRP. Great, now you have to explain why. You also have to explain that their insurance probably won't pay for it. Never fear!
26 Jun 2020
The Letter
Thinking "the letter" is your magic bullet to dropping insurance? Think again!
22 Jun 2020
Dental Insurance Sucks
It takes a whole lotta work to chase down that $1,500 annual maximum. As a fee for service practice, we just aren't seeing it.
16 Apr 2020
COVID Days
Going forward with our practices after this crazy s!#% storm.
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5 Jan 2020
Here's What Happened And It Kicked Our Ass
Our approach wasn't pretty, but dropping insurance was the best thing we ever did and we'd never EVER go back.
5 Jan 2020
Dentistry Is Not a Fu%#@ng Commodity
Stop competing on price: it's a race to the bottom! Dentistry is a service and you deserve to be paid for it.
5 Jan 2020
Veneers- People Want'Em!
5 Jan 2020
It Shouldn't Feel Like Stepping On A Lego
Dentistry doesn't have to hurt! Millions of patients avoid the dentist due to fear and anxiety. Take away the pain component and you'll have a devoted patient base who wouldn't dream of going anywhere else.
5 Jan 2020
Dear Yelp, You're a Bastard, But I Love You
Stop fighting it--until something else comes along, this is what we have to work with. May as well let Yelp go to work for you!
5 Jan 2020
One, One, Three
One dentist, one chair, three days a week...
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