About Design Build Remodel | Twin Spires Remodeling
A show that looks at the remodeling industry, focusing on a local remodeling company based in Louisville, Kentucky, Twin Spires Remodeling (TSR). TSR is lead by Brandon Fields, a second-generation industry professional who's been in the remodeling space for over 20 years.
In this TSR Insight, Alex and Todd wanted to speak to a hurdle they often face when tackling a bathroom remodel, and how the team approaches the problem to make things easier on the client, to ensure the project goes smoothly, and even how to save the client a little money.
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www.twinspiresremodeling.com (http://www.twinspiresremodeling.com)
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14 Apr 2021
E5: Our Why
Fields is back with Alex and Todd to discuss what truly motivates them, their why. While Twins Spires Remodeling delivers quality design, craftsmanship, and efficiency on all of their projects, above all else they want to look back and see that every client had an optimal experience; feeling confident and happy in the service TSR provided, and thrilled about their newly remodeled home.
7 Apr 2021
E4: Reaching the End Goal
Brandon and Todd sit down to discuss the broad range of their clients’ needs and wants, and the unique approach Twin Spires Remodeling takes to bring them to light. They also get into how TSR helps clients with financing a project and the factors they consider throughout their clients selection process.
5 Apr 2021
TSR Insight #1 - Setting the TSR Standard of Customer Service
Alex and Todd share a brief story about the level of customer service TSR delivers, and how they handle obstacles that arise during a project.
31 Mar 2021
E3: Contract to Project Completion
Brandon, Todd & Alex walk through the finer points in-between signing a contract to completion of your remodeling project. There are countless steps involved in the process of remodeling your home, and the Twin Spires Remodeling team rely heavily on their established processes and communication to ensure each one is smooth.
24 Mar 2021
E2: First Conversation to Contract
Brandon is joined agian by Todd & Alex as they dive into the Twin Spires Remodeling process; from the very first conversation with a client to signing a contract. The discuss how they've designed the process to be transparent, removing questions and doubts clients may have while instilling confidence in TSR's project performance and committment to the quality of their craft and customer service.
19 Mar 2021
E1: Twin Spires Remodeling
Brandon Fields, owner of Twin Spires Remodeling, sits down with his architect, Todd Shelburne, and production manager, Alex Lemon. They delve into what sets TSR apart from other remodeling companies, and speak to the confidence they have in their processes and their team; to deliver an incredible experience for their clients and an end product they will love.
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