Dial In: Navigating The Customer Service /Call Center Industry

About Dial In: Navigating The Customer Service /Call Center Industry

I will be providing information on how to navigate the customer service call center industry.

Publisher

Muzick Hairston

Category

education

Language

en

Explicit

No

First episode

17 Oct 2019

Latest episode

28 Dec 2020

Latest episodes

7 episodes in the feed.

1. 

   28 Dec 2020

   Episode 6:Little Things To Remember

   In this episode I provide some things to keep in mind when calling into customer service.

2. 

   6 Dec 2020

   Episode 5 Quality Assurance

   In this episode I discuss Quality and Assurance and how it affects the customer service representative and the customer.

3. 

   24 Nov 2020

   Episode 4:The Answers That You give

   This episode is about the answers that you give during an interaction with a customer service representative

4. 

   24 Sept 2020

   Episode 3 : Questions To Ask

   In this episode I discuss the questions to ask during the interaction with the customer service representative.

5. 

   24 Nov 2019

   Episode 2 : Verification

   In this episode I talk about the verification process involved when calling in to a call center

6. 

   24 Nov 2019

   Dial In: Navigating The Customer Service /Call Center Industry (Trailer)

7. 

   17 Oct 2019

   WELCOME Back!!! EPISODE 1

   This is an intro to my next segment that I will be discussing and providing information

Contact Dial In: Navigating The Customer Service /Call Center Industry

Guest appearances

Does not typically book guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.