Welcome to "Dialed In on the Virtual Care Journey," the essential podcast for anyone interested in the dynamic world of virtual care. With a blend of personal insight, expert interviews, and real-world stories, they dive deep into how telehealth is reshaping healthcare delivery – from the challenges of the pandemic to the breakthroughs in mental health access. Whether you're a healthcare professional, tech enthusiast, or just curious about how virtual care affects us all, we offer a unique perspective on the industry's past, present, and future. Tune in for an engaging mix of professional analysis, personal anecdotes, and forward-thinking ideas, all aimed at keeping you informed and inspired about the potential of virtual care. Join the journey with us at "Dialed In on the Virtual Care Journey," where we're more than just a podcast; we're a community exploring the future of health together.
Andrew Dillon, CEO and Co-Founder of Upliftly, joins Dialed In on the Virtual Care Journey to discuss how digital mental wellness tools, preventative care strategies, and accessible self-help resources are helping schools address growing student mental health challenges.
22 Apr 2026
Dialed-In on the Virtual Care Journey Episode 10
David Kemp joins Dialed In on the Virtual Care Journey to discuss how AI, patient-centered design, and virtual care are reshaping access, clinician workflows, and the future of healthcare delivery.
3 Nov 2025
Dialed-In on the Virtual Care Journey Episode 9
Chief Information Officer Anthony Mustoe joins Becca Bean on Dialed In on the Virtual Care Journey to explore how technology, data, and human-centered design are shaping the next generation of virtual healthcare.
3 Sept 2025
Dialed-In on the Virtual Care Journey Episode 8
In Dialed In on the Virtual Care Journey, host Becca Bean and guest Anthony Schelfhout explore how Third-Party Administrators (TPAs) are reshaping health plans and driving the growth of virtual care—amid healthcare costs projected to reach 20.3% of GDP by 2033.
7 Jan 2025
Dialed-In on the Virtual Care Journey Episode 7
In this episode of Dialed In on the Virtual Care Journey, hosts Becca and Jeremy are joined by Dr. Blake Watson, Clinical Director for DialCare’s virtual veterinary program. Dr. Watson shares his extensive experience in veterinary medicine, spanning mixed animal care, emergency medicine, and practice ownership. Together, they explore the growing field of virtual veterinary care, discussing its role in alleviating stress for pet owners, triaging emergencies, and addressing the nationwide shortage of veterinarians.
The conversation highlights how virtual vet care offers peace of mind, helping pet owners navigate urgent concerns and understand when in-person care is necessary. Dr. Watson also touches on advancements in veterinary technology, including AI, wearable devices, and innovations improving diagnostics and communication. This episode provides valuable insights into the future of pet healthcare and how virtual tools are making care more accessible and efficient.
7 Jan 2025
Dialed-In on the Virtual Care Journey Episode 6
In this episode of Dialed In on the Virtual Care Journey, Becca is joined by Amy Rosso, Director Expert in Residence at Raptor Technologies, to discuss the critical intersection of mental health and school safety. Amy shares her journey from personal tragedy to becoming a mental health advocate, and how Raptor’s innovative solutions, like the Student Safe product, are transforming school environments by identifying early warning signs and fostering holistic student care.
The conversation highlights the importance of collaboration between school staff, parents, and external mental health professionals, emphasizing the need for proactive, stigma-free support systems. Amy also sheds light on challenges in accessing care, especially in rural areas, and provides valuable resources like the 988 crisis hotline and the American Foundation for Suicide Prevention. This thought-provoking discussion underscores the necessity of integrating mental health into broader school safety initiatives, creating a safer, more supportive environment for students everywhere.
3 Oct 2024
Dialed In on the Virtual Care Journey Episode 5
In this episode of Dialed In on the Virtual Care Journey, Becca speaks with Farah Bakshi, Clinical Director of DialCare's Mental Wellness Program, about the transformative impact of teletherapy. Farah shares insights on how digital access is breaking down barriers to mental health care, particularly in small towns, and the unique challenges today's youth face with social media. The conversation emphasizes the importance of open dialogue between parents and children and finding the right therapist as a key to effective care. Farah also highlights the role of technology and AI in shaping the future of mental health services.
13 Aug 2024
Dialed-In on the Virtual Care Journey Episode 4
Listeners will learn about the different applications of teledentistry, from assisting public health initiatives to offering second opinions and providing critical advice when in-person visits aren’t possible. Dr. Sharp also discusses the future of teledentistry, including how it could revolutionize preoperative care and patient communication.
28 May 2024
Dialed-In On the Virtual Care Journey Episode 3
Welcome to "Dialed In on the Virtual Care Journey" with your hosts Jeremy Hedrick and Becca Beane. In this episode, they are joined by Chris Virgin, a compliance expert with the Dialed Care group. The discussion centers around the crucial role of compliance in virtual care, covering regulatory aspects at federal and state levels, and the impact of compliance on marketing and operational practices.
Key topics include:
The evolution of compliance in virtual care from the Dialed Care concept to the present.
Navigating federal and state regulations and the importance of collaboration with legislators and industry partners.
The impact of COVID-19 on telehealth regulations and the growing acceptance of virtual care.
The role of compliance in ensuring accurate and ethical marketing of telehealth services.
The importance of a strong compliance team that works closely with business operations to maintain high standards and adapt to regulatory changes.
1 May 2024
Dialed-In on the Virtual Care Journey: Episode 2
In the podcast "Dialed In on the Virtual Care Journey," Jeremy and Becca guide listeners through the dynamic realm of virtual care. They define its primary channels and analyze its evolving significance in healthcare delivery, particularly emphasizing its positive effects on accessibility, especially in rural and mental health contexts.
The discussion centers on Dial Care's core pillars: virtual veterinary care, teledentistry, mental health services, and physician access. Jeremy and Becca underscore the pivotal role of telehealth in enhancing healthcare outcomes, expressing eagerness for forthcoming conversations with virtual care specialists.
28 Mar 2024
Dialed-In on the Virtual Care Journey: Episode 1
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
797
Score snapshot 15 Sept 2025
Apple Podcasts (US)
5.0 / 5
1 ratings
Podcast Authority Score: 20 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
13
Social presence
0
YouTube
66
Engagement
0
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