Digital Conversations

About Digital Conversations

Conversational technology and patient engagement are two technology trends sweeping through the three trillion dollar healthcare industry. In these short, interactive discussions, industry experts talk about how and where innovation is impacting the customer experience at hospitals, pharmaceutical companies, and the vast array of related services in the industry.

Publisher

Lifelink Systems

Category

health & fitness · news

Language

en

Explicit

No

First episode

23 Jul 2018

Latest episode

6 Dec 2023

Latest episodes

67 episodes in the feed.

1. 

   6 Dec 2023

   The LLM Inflection Point Moment and the Implications for the Specialty Pharmaceutical Industry

   Host Greg Johnsen and Greg Kefer explore how AI-powered digital assistants transform patient journeys in the specialty pharmaceutical industry.

2. 

   12 Jan 2023

   Building Conversational AI for Healthcare: Tips for Delivering High Patient Satisfaction in a Complex, Regulated Environment

   Greg Kefer interviews Sonam Shah, Director of Product Management at Lifelink Systems, about building conversational AI for healthcare to achieve high patient satisfaction amidst complex regulations.

3. 

   7 Dec 2022

   The Power and Potential of Conversational Analytics for Healthcare

   Host Greg Kefer interviews Justin Mardjuki about how conversational analytics drives patient engagement improvements in the healthcare industry.

Who has been a guest on Digital Conversations

Names identified in recent episode analyses. Showing up to five guests.

• Sonam Shah
• Justin Mardjuki
• Rob Chipperfield
• Emily Gibb
• Shuo Qiao

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

5.0 / 5

11 ratings