A podcast for people working in the creative and cultural sector who want to embrace digital. Join Tech Champions from the Digital Culture Network and guests from across the sector.
Making change together with Black Country Living Museum and English National Ballet
In this episode, James Akers and co-host Jack Roscoe speak with Sam Davies, Systems and Processes Business Partner at Black Country Living Museum, and Kam Downing, Head of Digital at English National Ballet. Together they explore the realities of large-scale digital transformation projects, from replacing legacy ticketing and CRM systems to improving visitor experiences and empowering staff through technology.
Drawing on experiences from two very different cultural organisations, Sam and Kam share lessons learned about change management, stakeholder engagement, procurement, data strategy, and building confidence across teams during periods of significant change.
They discuss:
How to identify when existing technology is no longer supporting organisational goals.
The importance of involving staff early and creating shared ownership of change.
Balancing visitor needs, staff requirements and organisational priorities when implementing new systems.
Music by SHAR (https://iamshar.co.uk/)
Further support
The Digital Culture Network is here to support you and your organisation. Our Tech Champions can provide free one-to-one support to all creative and cultural organisations who are in receipt of, or eligible for, Arts Council England funding. If you need help or would like to chat with us about any of the advice we have covered above, please get in touch (https://digitalculturenetwork.org.uk/ask-a-tech-champion/).
For our latest updates, join our mailing list (https://digitalculturenetwork.org.uk/about/newsletter-sign-up/) and follow us on LinkedIn. (https://www.linkedin.com/showcase/digital-culture-network/)
15 Jul 2026
The human side of digital transformation with Ankur Bahl
In this episode, James Akers and co-host Adam Sykes speak with Ankur Bahl, actor, writer, consultant and former Director of Digital Stage and Studio at Sadler’s Wells. Together they discuss how cultural organisations can approach digital transformation, understand evolving audience expectations, and make better use of data and technology. Ankur also shares his perspective on AI, organisational change, and the importance of creating authentic connections with audiences.
They discuss:
Why digital transformation is about people, processes and strategy, not just technology
How cultural organisations can better understand audience behaviour and meet rising expectations
The role of AI in arts organisations and why leaders need governance rather than avoidance
Links and resources discussed in this episode:
Download the transcript for this episode (https://digitalculturenetwork.org.uk/wp-content/uploads/2026/07/Transcript-Episode-26-Ankur-Bahl.docx) (Word document)
Responsible AI Practical Toolkit (https://www.artscouncil.org.uk/lets-create/strategy-2020-2030/investment-principles/investment-principles-resource-hub/dynamism-resource-hub/responsible-ai-practical-toolkit) from Arts Council England
Follow Ankur on Instagram (https://www.instagram.com/ankurbahl/?hl=en) and LinkedIn (https://www.linkedin.com/in/ankur-bahl/)
Music by SHAR (https://iamshar.co.uk/)
Further support
The Digital Culture Network is here to support you and your organisation. Our Tech Champions can provide free one-to-one support to all creative and cultural organisations who are in receipt of, or eligible for, Arts Council England funding. If you need help or would like to chat with us about any of the advice we have covered above, please get in touch (https://digitalculturenetwork.org.uk/ask-a-tech-champion/).
For our latest updates, join our mailing list (https://digitalculturenetwork.org.uk/about/newsletter-sign-up/) and follow us on LinkedIn (https://www.linkedin.com/showcase/digital-culture-network/).
11 Jun 2026
From museums to memes: Adam Koszary on culture, creativity & connection
The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector.
In this episode, James Akers speaks to digital marketing expert Adam Koszary about how social media has evolved and what it means for cultural organisations today. They discuss the importance of clear strategy, authentic tone of voice, and creating engaging content that connects with different audiences. Adam also shares practical advice for small teams on balancing creativity, resources and expectations in an increasingly complex digital landscape.
They discuss:
Why having a clear focus and strategy is essential in today’s algorithm-driven social platforms
How to develop an authentic tone of voice that resonates with different audiences
Practical ways small teams can create effective content without chasing viral success
Links and resources discussed in this episode:
Download the transcript for this episode (Word document) (https://digitalculturenetwork.org.uk/wp-content/uploads/2026/06/Transcript-Epsiode-25-Adam-Koszary.docx)
Find out more about Adam on his website (https://adamkoszary.co.uk/)
Subscribe to Adam’s newsletter (https://newsletter.adamkoszary.co.uk/subscribe)
Music by SHAR (https://iamshar.co.uk/)
Reach and audience
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YouTube views
51,322
Score snapshot 15 Sept 2025
Podcast Authority Score: 32 / 100
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Quality
30
Social presence
0
YouTube
85
Engagement
0
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