DigitalTransformationTalk is a weekly webinar series featuring tech innovations.
Each week our expert panel looks at the latest news, and the issues facing the Technology industry.
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
DigitalTransformationTalk: Trust at scale - building loyalty in an AI-driven market
This is the audio-only version of our weekly digital technology and innovation talk show, DigitalTransformationTalk. Join us for free by visiting www.business-reporter.co.uk/digitaltransformationtalk
The panel discussion is titled:
DigitalTransformationTalk: Trust at scale - building loyalty in an AI-driven market (https://www.business-reporter.co.uk/digitaltransformationtalk-on-demand/trust-at-scale-building-loyalty-in-an-ai-driven-market)
How the psychology of loyalty has changed in the AI era - which customer moments carry the greatest emotional and commercial weight
How AI can enhance personalisation without eroding trust
Moving beyond incentive-driven marketing and intentionally building loyalty rooted in emotional connection
This episode is hosted by Kevin Craine
https://www.linkedin.com/in/kevincraine/
Christopher D Peterson, Senior Director, Digital Commerce and eCommerce, ex Tom Ford Beauty · Ralph Lauren · KFC Europe
David Balko, Chief Marketing Officer, Wren Kitchens
Charlotte Nicholls, RVP Revenue, EMEA, SAP
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
9 Jul 2026
DigitalTransformationTalk: Closing the engagement divide in the age of AI driven customer expectations
This is the audio-only version of our weekly digital technology and innovation talk show, DigitalTransformationTalk. Join us for free by visiting www.business-reporter.co.uk/digitaltransformationtalk
The panel discussion is titled:
DigitalTransformationTalk: Closing the engagement divide in the age of AI driven customer expectations
Identifying the confidence gap - why brands are failing to meet customer expectations despite improved engagement metrics
The operational barriers holding businesses back, from disconnected data and siloed teams to fragmented customer journeys
How AI, unified customer data and real-time insights can help organisations deliver more meaningful and scalable customer experience
This episode is hosted by Kevin Craine
https://www.linkedin.com/in/kevincraine/
Andrés de la O, DTC Personalization, Data & Analytics, Ex - AB InBev
Deyana Petrova, Director, Growth, CRM Strategy, Revenue Ops, August
Ranko Jelaca, Marketing Director LESE zone, Lactalis Group
Charlotte Nicholls, RVP Revenue, EMEA, SAP
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
7 May 2026
DigitalTransformationTalk: Data Sovereignty in practice - securing critical operations
This is the audio-only version of our weekly digital technology and innovation talk show, DigitalTransformationTalk. Join us for free by visiting www.business-reporter.co.uk/digitaltransformationtalk
The panel discussion is titled:
DigitalTransformationTalk: Data Sovereignty in practice - securing critical operations
Moving from compliance to confidence - achieving Digital Sovereignty in Europe
Building quantum-ready security for sovereign data
Data control for mission-critical manufacturing and defence operations
This episode is hosted by Kevin Craine
https://www.linkedin.com/in/kevincraine/
Michael Taylor, Data, Technology, & AI Leader, Siemens
Luke O’Brien, Principal Engineer (Cyber Defence), NATO
Adam Gale, Field CTO for AI and Cyber Security, NetApp
Hosted on Acast. See acast.com/privacy (https://acast.com/privacy) for more information.
Who has been a guest on DigitalTransformationTalk
Names identified in recent episode analyses. Showing up to five guests.
Patrick Strauss
John Tsaousidis
Sam Mills
Sualp Ozel
Robert Collier
Podcast Authority Score: 12 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
24
Social presence
0
YouTube
0
Engagement
0
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