Driving Change at ATI

About Driving Change at ATI

This podcast was created to improve our members' experience and further assist with their growth. Tune in each month to hear another inspiring story from a fellow shop owner to “drive change” in your shop. If you have an inspiring story you would like to share, you can email me, Geoff Berman, at podcast@autotraining.net. Disclaimer: If you have issues accessing a podcast, please contact us at contact@autotraining.net to request a transcript. Please include the episode title and date you are interested in.

Publisher

Geoff Berman

Category

business

Language

en

Explicit

Yes

First episode

3 Feb 2017

Latest episode

8 Aug 2023

Latest episodes

27 episodes in the feed.

1. 

   8 Aug 2023

   27 - What if your business became the business that all others are compared to in the mind of the motorist? - Driving Change from ATI podcast - Geoff Berman and Mitch Schneider

   Have you ever considered what it would take to create an atmosphere where once experienced I'm hooked, spoiled, and don't want to go anywhere else?  Is your customer care so thick, so profound, and so powerful that once experienced, all other business I patronize pale in comparison.  What would it mean for any business that achieves this level of service?  For many business owners this may seem difficult or even impossible to achieve.  The hardest part is wrapping your head around what it truly takes, only then, can you see and act on the how.  In today's episode Mitch and I explore this idea and the endless possibilities.

2. 

   11 Jul 2023

   26 - What does a destructive staff member really cost you? - Driving Change from ATI Podcast - Geoff Berman and Mitch Schneider with special guests Sarah and Stephen Konyndyk

   Are you making excuses for staff that underperforms?  Have you ignored unacceptable behavior or changed policy for fear of losing someone?  Well if you have you’re not alone.  Most every business owner will find themselves in this place at least once in their career if not multiple times.  The good news is it doesn’t have to be this way.  Today my friends Sarah and Stephen Konyndyk of Endurance Auto Repair tell their extremely powerful, very relatable story of when this happened to them, and lessons learned.  If you are a business leader, this podcast is a must listen for you.

3. 

   17 May 2023

   25 - Do you know / have what it takes to attract lifetime customers to your business? - Driving Change from ATI Podcast - Geoff Berman and Mitch Schneider

   Have you ever asked yourself "What does it take to create a lifetime Client for your business?  What makes them great and how do you build consistency around that?"  In this episode Mitch and I discuss how to go about this.  It may not be as difficult as you think.

Reach and audience

Public platform figures. Ratings count people who left a rating, not total listeners.

Apple Podcasts (US)

4.6 / 5

9 ratings

Contact Driving Change at ATI

Guest appearances

Books guests

Based on episode analysis; this does not confirm that the show is currently accepting guests.