Welcome to e-Core’s Fireside Chat! This is a place where we invite experts to share insights about all the ways IT is propelling companies to become future-ready. This conversation is presented by e-Core, a digital consulting services partner that helps businesses unlock productivity, align strategy with execution, modernize technology, and deliver quality work.
Human-centered leadership in the age of AI | Fireside Chat
Nicole Bruno, Head of Client Strategy and Success at e-Core, discusses with host Dan Teixeira how human-centered leadership and trusted advisor relationships unlock human-AI collaboration for better outcomes in tech-enabled environments in this interview.
23 Apr 2025
The trusted advisor edge | e-Core Fireside Chat
In this episode of e-Core's Fireside Chat, Dan Teixeira, NA Managing Director at e-Core, welcomes Noelle Mykolenko, CEO of Trusted Advisor Associates, for a deep dive into how to build strong, trust-based relationships that foster influence, leadership, and professional growth.
Through real-world examples and practical advice on how to establish trust with clients, Noelle outlines the key milestones in shifting the mindset from being just a subject matter expert to becoming someone clients see as a safe haven—someone who genuinely has their best interests at heart.
Chapters:
00:35 Introductions
03:50 What is a trusted advisor?
04:48 Having difficult conversations
07:40 The four levels of relationship
11:33 From customer service to people service
14:41 How intimacy drives trust
17:00 The trust equation
19:24 The importance on being reliable
22:37 Why teams should be predictable, not fast
24:30 How to go from subject matter expert to trusted advisor
9 Dec 2024
What's in our baggage for 2025? | e-Core Fireside Chat | Ep #5
e-Core's Delivery Managers Flavia Batista and Elton Paz share insights on AI's impact on software development and Atlassian Space advancements, highlighting key takeaways for 2025.
29 Oct 2024
Bringing your vision to life in the Atlassian space | e-Core Fireside Chat | Ep #4
Join us in this engaging Fireside Chat as we explore strategies for effective tool adoption and integration within the Atlassian space. Hosted by Dan Teixeira, Managing Director at e-Core, this discussion features Allison Carlson, a seasoned Solution Architect at e-Core.
24 Sept 2024
Marcio Silveira reflects on e-Core's 25-year journey | e-Core Fireside Chat | Ep #3
In the third episode of e-Core's Fireside Chat, host Dan Teixeira interviews Marcio Silveira, a co-founder and CEO of e-Core. During the discussion, Marcio reflects on e-Core's 25-year journey, emphasizing the pivotal role that trust and strategic partnerships have played in the company's success. Looking ahead, he explores the integration of advanced technologies and highlights the importance of effective change management in ensuring businesses stay competitive.
8 May 2024
Atlassian Team '24 Recap | e-Core Fireside Chat | Ep #2
In the second episode of e-Core's Fireside Chat, Dan Teixeira, Vando Gonçalves and AJ Schmalenberger weigh in on Atlassian's announcements from the Atlassian Team '24.
17 Apr 2024
Getting to Business with Cloud | e-Core Fireside Chat | Ep #1
In the first episode of e-Core's Fireside Chat, our host and Managing Director Dan Teixeira leads an engaging discussion with two industry experts: Filipe Barretto, e-Core's AWS Global Practice Leader, and Bruno Vilardi, Solutions Architect at e-Core. In this conversation, they explore how cloud computing has evolved from a mere technical tool to a strategic cornerstone influencing decision-making at the highest levels.
30 Aug 2022
e-Core Connections Podcast - User experience: planning, evolution, and management
One critical element in making cloud work for business is to make it easy to use for both the users and your business. To ensure you are offering the best possible experience, UX (or user experience) needs to be a top concern.
In this episode of the e-Core Connections podcast, our host Bruce Guptill and Mark Majers - lead UX researcher at Progressive Insurance, adjunct professor UXD at Kent State University, and author of “Make Your Customers Dance, discuss the things that need to be considered in UX planning, evolution, management and knowing how to work on these with our services partners.
Other topics they get into include:
Defining the term “user experience”, and why it might be time to rethink this and expand your idea of UX
The danger of losing productivity and your competitive edge
How often UX development and optimization requires outside assistance
Plus, his long career of being a wedding DJ and how this inspired his book “Make Your Customers Dance” and how it relates to UX
This episode will help you take the right next step when it comes to UX development or improvement in your business.
31 Jul 2022
e-Core Connections Podcast - IT Service Management (ITSM), Delivering IT Services, and Optimizing Efficiency
One of the key elements of optimizing the cloud making sure it can keep up with an ever-increasing array of IT capabilities. But how do you make sure that it works for productivity software, help desks, infrastructure, microservices, and much more?
In this episode of the e-Core Connections podcast, our host Bruce Guptill and Rob Schafer - Principal for Channel ITSM Business Development at Atlassian, discuss the ins and outs of how IT organizations and how teams manage the delivery of IT services to their users.
More conversation topics include:
How should enterprise IT and business leaders think about and define ITSM
Typical needs by enterprises and key issues that need to be resolved
The changing market realities
And how enterprise IT and business leaders should work with partners to make ITSM valuable and sustainable
This episode will help you make better choices for ITSM to keep your business running smoothly.
25 Jun 2022
e-Core Connections Podcast - Cloud Migration, Maturity, Modernization, and Security.
Migration of business applications, data, and systems to Cloud are not new ideas. There’s been a pretty obvious global trend in migrating business software and systems to Cloud over the past decade or longer. But how do you ensure you’re doing cloud migration or modernization the right way?
In this episode of the e-Core Connections podcast, our host Bruce Guptill – an IT industry analyst from Addressable Markets LLC and the Global Analyst Syndicate, talks with Tom Scott from the Open Alliance for Cloud Adoption, and the Cloud Security Alliance.
Their conversation covers key cloud architecture, maturity, migration, and security issues that enterprise clients need to understand – and know how to work on with services partners.
They dive in deeper and discuss topics including:
The need to balance the speed of cloud vs. the speed of business
The danger that comes with assuming adequate security is included and whether “good enough” is really secure
Cloud maturity and adoptions strategies
And the importance of having a trusted service provider to help anticipate, adapt, avoid, and fix problems
If your business is planning a cloud migration or modernization, this episode will help you make sure you do it right the first time.
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
1 ratings
Spotify
5.0 / 5
2 ratings
Podcast Authority Score: 34 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
44
Social presence
0
YouTube
0
Engagement
60
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