eCom@One with Richard Hill
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Podcast Overview
<p>Unfiltered conversations with eCommerce owners, industry experts and more...</p> <p>Our podcast is raw, honest and damn right insightful, as we chat to some of the best minds in eCommerce.</p> <p><b>Welcome to the eCom@One Podcast.</b></p> <p>Hello there,</p> <p>So, you are a passionate eCommerce enthusiast just like us?</p> <p>Richard Hill, our CEO, interviews guests from a wide range of eCommerce related industries. On this weekly podcast, we interview store owners, marketers and those on the frontline of online retailing.</p> <p>Listen to their career stories, their tips for success and the challenges that they have faced in eCommerce. Each episode will have its own personal spin from, motivation, leadership to strategy. </p> <p>Don’t get FOMO. Subscribe now!</p>
Language
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Publishing Since
4/2/2020
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Recent Episodes
June 18, 2026
E229: Helen Lord - From Dragon’s Den to Marketplace Leader Helen Lord Explains Sustainable Retail
<p>"You see 10 minutes on Dragon's Den. What you don't see is the two-and-a-half hours in the Den, months of forensic BBC due diligence, and the fact you've only got about a 1% chance of ever making it onto TV."</p> <p>In this episode, Richard sits down with Helen Lord, founder of Rehome, a marketplace dedicated to giving kitchens, bedrooms, bathrooms and interiors a second life. </p> <p>Helen shares her honest insights on what it really takes to make sustainability work in retail, discussing the challenges of building trust in a high-value resale category and the complexities of making reuse accessible for both buyers and sellers. </p> <p>The conversation also explores Helen's memorable experience on Dragon’s Den, the behind-the-scenes reality of due diligence, the critical role of partnerships and practical lessons learned from developing a purpose-driven brand and marketplace. </p> <p>Whether you’re interested in sustainability, marketplaces or founder-led growth, this episode promises authentic advice and inspiration from a trailblazer in sustainable eCommerce.</p> <p><br /></p> <p><br /></p>
June 1, 2026
E228: Kieran Wright & Damian Duke - Mastering AI for eCommerce Success Without Losing the Human Touch
<p>“What could’ve been a five-minute conversation with a human has now taken 30 minutes and made me angry.”</p> <p>In this episode of eCom@One with Richard Hill, the spotlight turns to AI’s real-world impact on the eCommerce landscape. Richard hands the reins to Kieran Wright and Damian Duke, who dive deep into where AI genuinely adds value beyond the hype. Listen in as they discuss how AI is speeding up processes, enhancing research and strategy, and revolutionising workflows, while also exploring its limitations, ethical considerations and the irreplaceable role of human insight. Whether you want to refine your operations, improve content, or simply make smarter decisions about AI tools, this episode is packed with practical advice and candid opinions, helping you cut through the noise and harness AI where it matters most. </p> <p>And remember “The trick is: I actually don’t know what I’m talking about, but if I say it in this tone of voice…” We’re joking, kind of! </p> <p>Hit subscribe, and let’s get started!</p> <p>Time Stamps: </p> <p><br /></p> <p>00:00 Exploring practical AI in business</p> <p>04:44 Skepticism about chatbots in retail</p> <p>07:13 Using AI as a thinking partner</p> <p>10:17 Discussing AI tool reliance</p> <p>15:05 Discussing AI and ethical concerns</p> <p>18:12 Caution with AI data privacy</p> <p>22:20 Clients pushing for AI in reviews</p> <p>23:16 Evaluating AI tools for clients</p> <p>27:03 Shifting roles in agency teams</p> <p>30:10 Recommending a YouTube channel</p> <p><br /></p> <p><br /></p>
May 21, 2026
E227: Alexandra Stephens & Eleasha Reay - Achieving eCommerce Growth Through Smarter PPC: Expert Insights on Campaign Structure and Feeds
<p>“PPC doesn’t stand for pay-per-click anymore… it stands for ‘please, please convert.’”</p> <p>Welcome to another practical and insight-packed episode of eCom@One with Richard Hill! In this episode, Richard hands the mic to two of our PPC pros, Alex and Eleasha, for a deep dive into what’s working right now in paid search for eCommerce brands. Drawing on years of hands-on experience across B2B and B2C accounts, they share actionable strategies on feed optimisation, campaign structuring, landing page testing and how to scale past revenue plateaus. Whether you're running campaigns in-house, working with an agency, or just looking to squeeze more performance from your PPC spend, this episode is loaded with expert takeaways, plus why channels like Microsoft Ads might be your next secret weapon. Hit subscribe and get ready for a conversation that gets right to the heart of driving better returns and smarter growth in eCommerce PPC.</p> <p>Time stamps: </p> <p>00:00 Paid search tips for eCommerce</p> <p>03:38 Starting out in the marketing field</p> <p>07:35 Social media and branding strategy</p> <p>10:23 Appealing to a younger market</p> <p>13:27 Exploring diverse marketing roles</p> <p>18:35 Optimising ad campaigns for profit</p> <p>21:53 Changing product IDs impact feeds</p> <p>23:48 Optimising Microsoft Ads Strategies</p> <p>27:56 Trying Microsoft Ads for clients</p> <p>31:57 Testing landing page effectiveness</p> <p>32:46 Hitting the 3 million milestone</p> <p>36:50 Book recommendation: Good Vibes, Good Life</p> <p><br /></p>
230 total episodes available
Recent guests on eCom@One with Richard Hill
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Emilia Swiecicka
Guest
Nick Altimore
Guest
Stephanie Frost
Guest
Samantha Frost
Guest
Stacey Priestley
Guest
James Hawkins
Guest
Umar Faizan
Guest
Carrianne Dukes
Guest
Dan Zahajkiewicz
Guest
Jacques van der Wilt
Guest
Christopher Panteli
Guest
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Frequently asked questions
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- What is eCom@One with Richard Hill?
<p>Unfiltered conversations with eCommerce owners, industry experts and more...</p> <p>Our podcast is raw, honest and damn right insightful, as we chat to some of the best minds in eCommerce.</p> <p><b>Welcome to the eCom@One Podcast.</b></p> <p>Hello there,</p> <p>So, you are a passionate eCommerce enthusiast just like us?</p> <p>Richard Hill, our CEO, interviews guests from a wide range of eCommerce related industries. On this weekly podcast, we interview store owners, marketers and those on the frontline of online retailing.</p> <p>Listen to their career stories, their tips for success and the challenges that they have faced in eCommerce. Each episode will have its own personal spin from, motivation, leadership to strategy. </p> <p>Don’t get FOMO. Subscribe now!</p> - How often does this podcast release new episodes?
This podcast updates bi-weekly.
- Where can I listen to this podcast?
This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Information about guest appearances is not available.
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