Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

eCommerce Townhall with Jon Tucker

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by Jon Tucker

12 episodes

Updated Daily

Accepts GuestsHas Sponsors

Podcast Overview

Welcome to eCommerce Townhall, where 6 and 7 figure eCommerce store leaders learn how to scale and streamline to get to the next level. You'll learn strategies from the industry experts behind successful stores. We'll dig into how they do conversion and revenue optimization, paid traffic strategies, email and lifecycle management, customer service, and much more. Take your store to the next level with the actionable ideas you'll get from each episode. And be sure to subscribe to get updates when we publish new interviews.

Language

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Publishing Since

4/30/2021

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Recent Episodes

Episode thumbnail for Ecommerce Townhall with Jon Tucker (featuring Michael Potters of Gorgias): Growing Your Business through an Exceptional Customer Service

September 6, 2022

Ecommerce Townhall with Jon Tucker (featuring Michael Potters of Gorgias): Growing Your Business through an Exceptional Customer Service

Your customer service team is your company's first line of defense. In order to have a lasting, successful business, it is paramount that your customers are treated with the utmost care and respect. When you provide quality customer service, you create a positive environment for your employees, who then, in turn, take their positive attitude to interactions with customers. Furthermore, happy employees make for happy customers! Join this conversation with Michael Potters as we dig deeper into that. We will discuss how to make a customer experience awesome while also leveraging it to be a big revenue driver in your business. Michael is the Enterprise Partner Manager at Gorgias, a multichannel helpdesk for e-commerce brands. Gorgias empowers over 7,000 businesses with better customer service on platforms like Shopify and Magento.  Before Gorgias, Michael was the Co-founder and CEO of Parachute Coffee, a coffee subscription service that LeJeune Brands acquired in 2020. Outside of work, Michael volunteers at King’s University College as an Alumni Association Board Member, leading the outreach and coordination for the Toronto Alumni Chapter. So stay tuned, dig in and make sure to implement what you’ve learned.  Visit <a href="https://www.ecommercetownhall.com/" rel="ugc noopener noreferrer" target="_blank">www.ecommercetownhall.com</a> for show notes.

June 17, 2022

Ecommerce Townhall with Jon Tucker (featuring Arjun of adQuadrant): How To Create An Effective Ads Campaign

Advertising in 2022 is more sophisticated than before, but leveling up your approach to leverage data and properly attribute and track revenue generated by various platforms will help you run your ads successfully. Don’t just scale on a single platform. Leverage multiple channels and meet your customers at different points in their journey with the right type of ads and communication to break through your next level of growth. Join me in this episode with Arjun Jolly as we talk about strategic aspects of advertising, what brands are doing to support their ad campaigns, and what you need to focus on to enhance your ads metric, fuel your eCom growth, and increase lifetime value for your consumers. Arjun Jolly is the COO and Co-founder of adQuadrant, a leading advertising agency that focuses on customer acquisition, next-level measurements, and sophisticated attributes to drive growth across a variety of top verticals, including eCommerce. As the head of operations, Arjun has led adQuadrant to become a Global Top 1000 Facebook advertiser out of 4 million advertisers. They have driven over a billion dollars with the B companies in directly attributable revenue using their advertising strategies, which is not about going from 0 to 1 but from 0 to 100.  So stay tuned, dig in and make sure to implement what you’ve learned.  Visit <a href="https://www.ecommercetownhall.com/" rel="ugc noopener noreferrer" target="_blank">www.ecommercetownhall.com</a> for show notes.

Episode thumbnail for Ecommerce Townhall with Jon Tucker (featuring Nathan Hirsch of Ecombalance): Financial Management of an Ecommerce Business

May 25, 2022

Ecommerce Townhall with Jon Tucker (featuring Nathan Hirsch of Ecombalance): Financial Management of an Ecommerce Business

Financial management is one of the most important aspects of your eCommerce business and focusing on it as early as possible will help you stay ahead of the game. Bookkeeping might seem a little bit boring compared to email marketing and ads, but hiring a finance manager is a key part of being successful. Letting someone else take over day-to-day financial management can help you focus on growing your brand, relieve stress, and manage all your data more efficiently. Join me in this episode with Nathan Hirsch as we talk about how you can manage your financial data by creating empowering bookkeeping routine practices that can help you keep everything simple, work with real numbers and take your brand to the next level. Nathan Hirsch is the founder of Ecombalance.com, which helps eCommerce stores simplify their financial management process through accurate bookkeeping to make solid financial decisions. Nathan has a unique experience in running big eCommerce businesses and teams. He’s a co-founder of the Free- app, which he scaled up to $12 million a year, an Amazon store, and is working with entrepreneurs on Ecombalance. Grab Your extra free month offer With Ecombalance. Ecombalance offers one month free to new clients after signing in, but you will get two months free if you mention the "Ecommerce Townhall" podcast when signing up. Go to https://ecombalance.com/referrals/ Sign up there, grab your affiliate link, and you will get two free months

12 total episodes available

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Frequently asked questions

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

What is eCommerce Townhall with Jon Tucker?: Welcome to eCommerce Townhall, where 6 and 7 figure eCommerce store leaders learn how to scale and streamline to get to the next level. You'll learn strategies from the industry experts behind successful stores. We'll dig into how they do conversion and revenue optimization, paid traffic strategies, email and lifecycle management, customer service, and much more.

Take your store to the next level with the actionable ideas you'll get from each episode. And be sure to subscribe to get updates when we publish new interviews.
How often does this podcast release new episodes?: This podcast updates daily.
Where can I listen to this podcast?: This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Does this podcast accept guests?: Yes, this podcast regularly features guests.

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