Introducing an interactive initiative designed to provide the opportunity to explore and identify, both the most pressing healthcare topics today and the unique usage of our products by customers.

eCW Podcast
Claim This Podcastby eClinicalWorks
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Podcast Overview
Introducing an interactive initiative designed to provide the opportunity to explore and identify, both the most pressing healthcare topics today and the unique usage of our products by customers.
Language
🇺🇲
Publishing Since
9/25/2014
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Recent Episodes

February 11, 2026
Reduce no-shows with healow AI-Powered No-Show Prediction Model
<div>Discover how HealthWorks for Northern Virginia uses eClinicalWorks<strong>®</strong> and healow<strong>®</strong> AI-powered No-Show Prediction Model to reduce no-shows. In this eClinicalWorks Podcast, host Adam Siladi talks with IT Director Jesse Burke about moving from reactive, blanket outreach to proactive, targeted support that removes real barriers for patients.</div> <div> </div> <div>As a community health center, HealthWorks for Northern Virginia faces a no-show rate around 15% and serves a population that is roughly 60% self-pay. Transportation in the area is limited, childcare is costly, and missing work can mean missing income. Traditional after-the-fact reports and mass campaigns didn't help fill the schedule or meet patients' needs.</div> <div> </div> <div>With the healow AI-powered No-Show Prediction Model, risk scores appear right on the resource schedule while staff are booking. Teams can see which visits are likely to cancel, reschedule, or no-show, ask better questions, tag barriers like transportation and daycare, and tailor their outreach. The analytics and reports quantify trends across the population, revealing patterns such as transportation driving more than half of missed visits. That structured data helped HealthWorks for Northern Virginia secure grants for non-emergency medical transportation, set up a transportation account to bridge gaps, and build partnerships with childcare providers.</div>

February 11, 2026
Safety and Compliance Dashboards That Help You Catch Errors Early
<div>Discover how Adult Medicine of Lake County enhanced their patient safety and compliance efforts using the eClinicalWorks® Safety and Compliance Dashboard. With over 7,200 active patients, this practice faced challenges in managing critical lab results, telephone encounters, and staff turnover. Matt Cady shares how adopting this underutilized tool helped uncover hidden gaps like unlocked procedure schedules and missing lab results, preventing lost revenue and improving workflow efficiency.</div> <div> </div> <div>By focusing on key performance indicators such as abnormal lab results pending over three days and open telephone encounters, the practice increased accountability and reduced risks to patient safety. The dashboard's clear, consolidated view allowed the team to proactively address issues before they escalated, leading to fewer errors, better patient satisfaction, and smoother daily operations.</div> <div> </div> <div>This episode reveals how a seamless implementation and strategic use of data helped the practice catch problems early, improve staff performance, and maintain high compliance standards — all without adding extra workload. If you want to enhance patient safety, reduce inefficiencies, and gain real-time insights into your practice's performance, this conversation is a must-listen.</div>

February 11, 2026
Improving Care with CCM, TCM and RPM Programs
<div>Discover how First Care Medical Clinic is enhancing patient care by integrating the Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Transition Care Management (TCM) modules. At a practice managing over 2,000 patients, First Care Medical Clinic's approach has led to improvements in patient outcomes and reduced hospital admissions. With 13 specialized nurses assigned to support patients through personalized care, the practice has achieved one of the lowest rates of hospitalizations related to chronic conditions like heart failure, kidney failure, and stroke in North Carolina.</div> <div> </div> <div>By making Value-Based Care management a standard part of care, providers ensure patients receive consistent support, improving compliance and satisfaction. Automated tools within eClinicalWorks® help identify eligible patients and streamline workflows, allowing providers to focus on patient needs rather than administrative tasks. The practice also leverages AI-powered documentation to enhance accuracy and efficiency.</div> <div> </div> <div>What this really means is fewer emergency visits, better chronic condition control, and higher rates of annual wellness visits and care gap closures. The results have earned recognition from their accountable care organization for lowering healthcare costs and promoting long-term patient wellness. Learn how combining the CCM, RPM, and TCM modules can create a powerful, patient-centered system that supports healthier lives and smarter care delivery.</div>
180 total episodes available with 1 transcripts
Recent guests on eCW Podcast
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Megan Isham
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Frequently asked questions
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- What is eCW Podcast?
- How often does this podcast release new episodes?
This podcast updates daily.
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This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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