How three physical props, acting as metaphors, can significantly encourage and support individual development and change, and at the same time challenge and test commitment, honesty, teamwork and leadership Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/fruit-postcard-keyring/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for […]
24 Apr 2023
Involving the Customer in Solving the Problem (‘Hold That Call’)
A problem that initially the supervisor thought had to be solved internally was easily fixed when she skilfully involved the customers, and which also resulted in a longer-term benefit! Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/hold-that-call/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for […]
10 Apr 2023
When Technical Expertise & Leadership Clash (‘Hotel Video’)
If a technical expert is promoted into management, which one dominates – and how will it affect their own performance, and that of others? Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/hotel-video/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for more information, visit: https://effectivelearning.co.uk Please […]
27 Mar 2023
What if Everything is a Priority? (‘The Prioritisation Pack’)
The prioritisation jar is a brilliant metaphor for showing why and how ordering or scheduling priorities can make a huge impact on your personal effectiveness Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/the-prioritisation-pack/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for more information, visit: https://effectivelearning.co.uk […]
13 Mar 2023
Learning Strategies for Successful Change (‘Multiplication Rap & a Bee’)
Why learning strategies matter, and may be more important than either motivation or discipline in creating personal – and immediate – success and effective and sustainable organisational change Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/multiplication-rap-a-bee/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for more […]
27 Feb 2023
Feedback, Performance & Workplace Relationships (‘A Small Problem of Size’)
An example of how what’s wrong is easy to put right, if only there’s appropriate feedback. If someone doesn’t know, how can they be expected to improve? Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/a-small-problem-of-size/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for more information, […]
13 Feb 2023
Customer Service Excellence Through Empowering Staff (‘Spending money and keeping the change’)
Fine examples of how excellent customer care can result when front line staff are trusted with a budget and how to spend it Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/38-spend-money-keep-the-change/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for more information, visit: https://effectivelearning.co.uk Please connect […]
30 Jan 2023
Vulnerability, Honesty & Being Human (‘Searching for a Van’)
One of my most embarrassing moments, professionally, and how through the empathy and support of those I let down, I learned some massive lessons… Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/51_searching-for-a-van/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for more information, visit: https://effectivelearning.co.uk Please […]
16 Jan 2023
Creativity & Customer Service Excellence (‘Hearst Castle’)
An excellent and powerful example of reversal, how changing the relationship between guides and customers generates a unique, memorable and superb customer experience. Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/47_hearst-castle/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for more information, visit: https://effectivelearning.co.uk Please connect […]
A perfect example of blind spot feedback, and the difference it can make – where the feedback is given and received as a gift, rather than a criticism Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/30_courageous-love-the-gift-of-blind-spot-feedback/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for more […]
19 Dec 2022
Communication & Setting Success Criteria – People on an Airfield
Clear priorities are one thing – but what if they conflict? A great example of the need to connect top level strategy with ground level decision making. Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/16_people-on-an-airfield/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for more information, […]
5 Dec 2022
Habits & Embedding the Change (‘Arm Folding’)
A brilliant yet simple way of emphasising how the key element in effective change is not about making the change, but embedding it… Show notes for this episode:https://effectivelearning.co.uk/resources/storytelling/05-arm-folding/ Looking for more stories? Search by topic here: https://effectivelearning.co.uk/collections/storytelling Effective offers coaching, workshops and L&D programmes, covering 50+ topics – for more information, visit: https://effectivelearning.co.uk Please connect […]
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