by Maggie Pugesek
Phone calls, the foundation of every business, are often a neglected part of training. In this podcast, we will discuss training tips and techniques that you can use no matter what industry you are in, to improve your phone skills. Music by bensound.com
Language
🇺🇲
Publishing Since
10/27/2021
See how your podcast performs across key metrics
Recommendations available
Unlock the full report to see detailed tips
Recommendations available
Unlock the full report to see detailed tips
Unlock comprehensive insights including:
See how your show performs across every key metric
High authority scores make your podcast more attractive to industry leaders and influencers who want to appear on credible shows.
Sponsors look for podcasts with proven authority and engagement. Your score demonstrates your podcast's value to potential partners.
Understanding your strengths and weaknesses helps you make data-driven decisions to expand your listener base effectively.
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
February 13, 2026
<p>This isn’t my first year in the car business, and I’ve seen this before.</p><p>Sales slow down. Traffic drops. The floor gets quiet. And everyone starts asking, “What’s going on?”</p><p>Here’s the truth: It’s not a matter of <strong>if</strong> a sales slump will happen again. It’s a matter of <strong>when</strong>. The dealers who survive are the ones who are prepared and are willing to make difficult changes that result in growth.</p><p>In this episode, we’re breaking down what I’m seeing right now from the <strong>customer’s perspective</strong>, where trust is breaking down, where follow-up is failing, where AI is replacing relationships, and where opportunity is quietly being missed.</p><p>More importantly, we’re talking about <strong>solutions</strong>.<br>What to fix. What to tighten up.<br>And how to sell more cars, even when the market feels slow.</p><p>Because slow sales aren’t just a market problem. They’re a process problem. Let’s get into it.</p>
August 14, 2025
<p>We know that everyone struggles with collecting, especially when setting up a promise to pay. In this episode, you’ll hear a real recorded call from one of our trained collectors as they handle a tough promise to pay situation. Listen in as they apply proven techniques to guide the customer from hesitation to commitment, and walk away with a payment plan in hand. </p>
July 23, 2025
<p>Everyone at NIADA was buzzing about AI, and many AI companies stopped by my booth to see how their product could "solve all my problems". In this episode, I will dive into my opinion on AI, how you SHOULD be using it in your dealership and why it needs to be set up correctly. Settle in, it's worth it!</p>
Guests from recent episodes — sign up to see every guest that has ever appeared on this show.
Bob Marquardt
Guest
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
Phone calls, the foundation of every business, are often a neglected part of training. In this podcast, we will discuss training tips and techniques that you can use no matter what industry you are in, to improve your phone skills.
Music by bensound.com
This podcast updates bi-weekly.
This podcast is available on 9 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
Yes, this podcast regularly features guests.
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at hey@podengine.ai for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.