Podcast thumbnail for Empathy Deployed: Customer Interview Examples

Empathy Deployed: Customer Interview Examples

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by Jonathan Markwell

5.0(1 reviews)
7 episodes
Updated Daily
Accepts GuestsHas Sponsors

Podcast Overview

Improve your customer interview technique by listening to someone else conducting one every week. Each episode explores a different software product from the perspective of a different user. Hopefully, this will help you to discover new perspectives, make better products and do more customer interviews for your own products.

Language

🇺🇲

Publishing Since

11/15/2021

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Recent Episodes

Episode thumbnail for Jonathan Markwell on Customer Interviews

December 9, 2021

Jonathan Markwell on Customer Interviews

Morgan Williams approached me to ask if he could interview me about my experience conducting customer interviews. I responded that I'd be happy to. But it might be fun if we recorded it for this podcast. Morgan agreed. So here's the interview of me, Jonathan Markwell. At the end Morgan shares why he uses Notion, Figma and Calendly.

Episode thumbnail for Megan Sayers on Toggl

December 2, 2021

Megan Sayers on Toggl

Megan Sayers is a customer of Toggl. Toggl is a time tracking tool. I’ll be trying to understand why Megan purchased Toggl, how she uses it and what alternatives she considered. Megan is one half of the design partnership, Make Good Design. Make Good Design is on a mission to elevate the brands that are doing good in the world. Megan also shares why she uses FreeAgent, Figma and Trello.

Episode thumbnail for Winne Man on Bob HRIS

November 25, 2021

Winne Man on Bob HRIS

Winnie Man is a customer of Bob. Bob is an HR information system. I’ll be trying to understand why Winnie purchased Bob, how she uses it and what alternatives she considered. Winne’s the Human Resources Director at Acquired. Acquired provide payment processing and banking services in one place. Winnie also shares why they use Pipedrive and Teamtailor.

7 total episodes available

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Frequently asked questions

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What is Empathy Deployed: Customer Interview Examples?

Improve your customer interview technique by listening to someone else conducting one every week. Each episode explores a different software product from the perspective of a different user. Hopefully, this will help you to discover new perspectives, make better products and do more customer interviews for your own products.

How often does this podcast release new episodes?

This podcast updates daily.

Where can I listen to this podcast?

This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.

Does this podcast accept guests?

Yes, this podcast regularly features guests.

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