ENDORIENCE explores how businesses use experience-driven design to shape customer engagement, from point-of-sale transformations to strategic space design. Through expert insights and real-world case studies, we uncover the psychology behind selective design and the future of retail environments.
Hosts Kevin and Gergő examine artificial intelligence's growing influence in retail, discussing how it reshapes customer experiences and design processes.
23 Jun 2025
4: Across the Atlantic
Gergő Nidermayer shares insights from his U.S. retail tour with host Kevin, contrasting American and European approaches to store design, branding, and technology adoption in this interview episode.
22 Apr 2025
3: Trust the Process
This episode takes a client’s-eye view of the design and build journey. Kevin steps into the role of a luxury European watchmaker seeking a premium retail space and engages Gergő Nidermayer in a detailed conversation about how his firm approaches such projects. From initial consultations and understanding brand values, to design development, manufacturing, and logistics, the discussion sheds light on how customized environments are created in a competitive market. The episode closes with a re...
17 Mar 2025
2: Selective Design—The Right Spaces for the Right Customers
Not all business spaces are designed to welcome everyone—some are strategically crafted to attract the right clientele while subtly discouraging others. In this episode, Kevin and Gergő dive into the growing trend of selective design, exploring how luxury brands, financial institutions, and high-end retailers use space, materials, and psychology to shape customer experiences and reinforce exclusivity.
10 Mar 2025
1: Beyond Transactions—The Evolution of Point-of-Sale
Point-of-sale (POS) is no longer just about transactions—it’s about creating immersive, experience-driven spaces that keep customers engaged. In this episode, host Kevin and guest Gergő Nidermayer explore how POS design has transformed in response to changing consumer behavior, the rise of e-commerce, and the growing demand for premium, tailored shopping experiences.
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