Explore the latest in technology with enkompas Technology Solutions. From Managed IT and cybersecurity to cloud innovations, gain insights to navigate today’s digital challenges. Whether you're tackling IT hurdles or planning your next big move, this channel is your go-to hub for solutions, strategies, and staying ahead in the tech world.
Why Outsource IT Infrastructure: Cut Tickets, Risk, And Downtime
In this episode, we examine how growing organizations leverage IT infrastructure outsourcing to relieve overburdened internal teams, stabilize daily ticket flows, and strengthen cybersecurity.
Learn how establishing 24/7 helpdesk coverage, structured vendor management, and dedicated project oversight converts chaotic technology backlogs into a predictable, growth-ready operating rhythm.
Discover practical steps for auditing access permissions and recovery workflows to build a clean, secure foundation for future cloud and AI adoption.
Read more: https://www.enkompas.com/benefits-of-it-infrastructure-outsourcing/ (https://www.enkompas.com/blog//benefits-of-it-infrastructure-outsourcing/)
Connect with us:
Website: https://enkompas.com/ (https://enkompas.com/)
LinkedIn link: https://www.linkedin.com/company/enkompas-technology-solutions/ (https://www.linkedin.com/company/enkompas-technology-solutions/)
YouTube link: https://www.youtube.com/channel/UCSuOWIRc8QThO_wlhnNIl4A (https://www.youtube.com/channel/UCSuOWIRc8QThO_wlhnNIl4A)
Have questions? Reach out to us: https://www.linkedin.com/in/michael-ryan-lamberger-14036480 (https://www.linkedin.com/in/michael-ryan-lamberger-14036480)
8 Sept 2026
How To Build An IT Business Strategy That Reduces Risk And Controls Cost
This podcast episode examines how business leaders align IT strategy with operational maturity to reduce reactive tech spending and eliminate recurring downtime.
We explore how enkompas Technology Solutions connects daily helpdesk signals, vendor coordination, and cybersecurity requirements directly to a structured, multi-year business roadmap.
Discover how conducting comprehensive environment reviews, sequencing cloud and infrastructure upgrades, and establishing dedicated Relationship Manager oversight turns technology into a scalable driver of business growth.
Read more: https://www.enkompas.com/blog/how-to-create-a-business-it-strategy (https://www.enkompas.com/blog/how-to-create-a-business-it-strategy)
Connect with us:
Website: https://enkompas.com/ (https://enkompas.com/)
LinkedIn link: https://www.linkedin.com/company/enkompas-technology-solutions/ (https://www.linkedin.com/company/enkompas-technology-solutions/)
YouTube link: https://www.youtube.com/channel/UCSuOWIRc8QThO_wlhnNIl4A (https://www.youtube.com/channel/UCSuOWIRc8QThO_wlhnNIl4A)
Have questions? Reach out to us: https://www.linkedin.com/in/michael-ryan-lamberger-14036480 (https://www.linkedin.com/in/michael-ryan-lamberger-14036480)
8 Sept 2026
IT Support Vs Helpdesk: What Changes In Ticket Flow, Slas, And Downtime
This podcast episode examines how defining the operational boundaries between everyday helpdesk triage, advanced IT support, and strategic service management eliminates ticket backlogs and reduces daily downtime.
We explore how establishing a 30-minute SLA acknowledgment, structured escalation pathways, and Relationship Manager check-ins helps organizations address root-cause infrastructure friction rather than repeating isolated fixes.
Discover how pairing 24/7 endpoint support with proactive environment consultations and SOC Type 2-certified governance converts reactive helpdesk tasks into a secure, scalable foundation for business growth.
Read more: https://www.enkompas.com/blog/helpdesk-vs-it-support/ (https://www.enkompas.com/blog/helpdesk-vs-it-support/)
Connect with us:
Website: https://enkompas.com/ (https://enkompas.com/)
LinkedIn link: https://www.linkedin.com/company/enkompas-technology-solutions/ (https://www.linkedin.com/company/enkompas-technology-solutions/)
YouTube link: https://www.youtube.com/channel/UCSuOWIRc8QThO_wlhnNIl4A (https://www.youtube.com/channel/UCSuOWIRc8QThO_wlhnNIl4A)
Have questions? Reach out to us: https://www.linkedin.com/in/michael-ryan-lamberger-14036480 (https://www.linkedin.com/in/michael-ryan-lamberger-14036480)
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
YouTube views
188
Score snapshot 15 Sept 2025
Podcast Authority Score: 23 / 100
A composite of feed quality, social presence, YouTube performance and engagement. Read the methodology.
Quality
19
Social presence
0
YouTube
66
Engagement
0
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