Conversations on enterprise service management and digital transformation. Hosted by Barclay Rae and Ian Aitchison, the podcast explores the practical realities of modern IT and service leadership, covering technology, service management, people, governance, automation, and business change. Episodes usually include a short trivia segment and feature the podcast mascots, a cockroach and a mouse. Regular guests join the discussion and try to get a word in.
Enterprise Digital - the podcast
Claim This Podcastby Barclay Rae and Ian Aitchison
5.0(3 reviews)
140 episodes
Updated Weekly
Accepts GuestsHas SponsorsLocation 🇬🇧
51
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality48
Social0
YouTube68
Engagement68
Podcast Overview
Conversations on enterprise service management and digital transformation. Hosted by Barclay Rae and Ian Aitchison, the podcast explores the practical realities of modern IT and service leadership, covering technology, service management, people, governance, automation, and business change. Episodes usually include a short trivia segment and feature the podcast mascots, a cockroach and a mouse. Regular guests join the discussion and try to get a word in.
Language
🇺🇲
Publishing Since
3/17/2021
Unlock The Full Podcast Authority Score Report
See how your podcast performs across key metrics
51
Podcast Authority
BetaFairBased on show quality, social media presence, reviews, charts, and more
Quality48
Social0
YouTube68
Engagement68
6
Excellent Areas
2
Good Performance
11
Growth Opportunities
excellent
Episode Length
26 minutes
Performing excellently!
good
Publishing Consistency
Every 14 days
Recommendations available
Unlock the full report to see detailed tips
poor
Episode Thumbnails
Recommendations available
Unlock the full report to see detailed tips
+16 More Metrics
Unlock comprehensive insights including:
- • YouTube presence analysis
- • Social media reach metrics
- • RSS compliance scoring
- • Podcast 2.0 features
- • Technical standards
What's Included in Your Full Report
Detailed Analytics
- Complete breakdown of all 19 authority metrics
- Personalized recommendations for each metric
- Industry benchmarks and comparisons
- Technical RSS feed analysis and compliance scoring
Growth Strategies
- Step-by-step action plans for improvement
- Quick wins to boost your score immediately
- Pro tips from successful podcasters
Get your free podcast insights report
See how your show performs across every key metric
Instant delivery
No spam
Attract Better Guests
High authority scores make your podcast more attractive to industry leaders and influencers who want to appear on credible shows.
Secure Sponsorships
Sponsors look for podcasts with proven authority and engagement. Your score demonstrates your podcast's value to potential partners.
Grow Your Audience
Understanding your strengths and weaknesses helps you make data-driven decisions to expand your listener base effectively.
1 verified contact email on file for Enterprise Digital - the podcast
Pitch yourself as a guest, propose sponsorships, or reach out directly to the host.
Recent Episodes
July 15, 2026
ITSM tool churn and why organisations keep replacing them, with Stephen Mann
<p>In this mini episode, Barclay Rae talks to Stephen Mann of ITSM.tools about one of the industry's most persistent habits: replacing the ITSM tool every three to five years and hoping this one will be different.They discuss why the tool usually gets the blame when the real issues are organisational, what needs to be in place before any selection decision is made, and why treating ITSM tools as business applications rather than technical ones changes who should be involved. They also get into the current wave of AI-first marketing and why capability without the people side rarely delivers.</p>
June 18, 2026
Episode 135: Alistair Reid-Pearson on Better Stories in Tech, Neurodiversity and Mental Health
<p>Barclay and Ian are joined by Alistair Reid-Pearson, Chief Digital Information Officer at Greater Manchester Mental Health and author of Bit Bob: Artificial Earth.</p><p>The conversation focuses on storytelling in a business context, and the missing "so what" behind the dashboards, charts and ticket volumes that dominate ITSM reporting. Alistair makes the case that data needs a story alongside it to mean anything, particularly in environments where the work has real human consequences.</p><p>They also get into neurodiversity and how Alistair's autism shapes the way he communicates and writes, why the IT industry needs to move on from the superhero complex of dramatic fixes toward quieter preventative work, and what shift left looks like inside the NHS ten year plan and mental health services.</p><p>Plus a 46,000 year old worm, a proton beam therapy centre built in Minecraft, and postcards from the future. Because why not.</p>
May 27, 2026
Episode 134: SITS26, AI Saturation and the Missing Value Conversation
<p>Barclay and Ian are back from the Service Desk and IT Support Show with their first reflections on SITS26. The industry looks healthy, the MSP side felt bigger and more established, and AI was on every stand, sometimes at the expense of the conversation about value.</p><p>They unpack the survey result from their keynote, where 55% of respondents said AI capabilities had improved their service, and ask why that story isn't being told more clearly by vendors. The pitch too often leads with the feature rather than the time saved, the work made easier, or the value returned.</p><p>Plus retro arcade games on the show floor, silent disco keynotes, and the industry's definitive sandwich preference.</p>
140 total episodes available
Deep-dive analytics for Enterprise Digital - the podcast
Frequently asked questions
Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.
- What is Enterprise Digital - the podcast?
- How often does this podcast release new episodes?
This podcast updates weekly.
- Where can I listen to this podcast?
This podcast is available on 8 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
No, this podcast does not typically feature guests.
Legal Disclaimer
Pod Engine is not affiliated with, endorsed by, or officially connected with any of the podcasts displayed on this platform. We operate independently as a podcast discovery and analytics service.
All podcast artwork, thumbnails, and content displayed on this page are the property of their respective owners and are protected by applicable copyright laws. This includes, but is not limited to, podcast cover art, episode artwork, show descriptions, episode titles, transcripts, audio snippets, and any other content originating from the podcast creators or their licensors.
We display this content under fair use principles and/or implied license for the purpose of podcast discovery, information, and commentary. We make no claim of ownership over any podcast content, artwork, or related materials shown on this platform. All trademarks, service marks, and trade names are the property of their respective owners.
While we strive to ensure all content usage is properly authorized, if you are a rights holder and believe your content is being used inappropriately or without proper authorization, please contact us immediately at hey@podengine.ai for prompt review and appropriate action, which may include content removal or proper attribution.
By accessing and using this platform, you acknowledge and agree to respect all applicable copyright laws and intellectual property rights of content owners. Any unauthorized reproduction, distribution, or commercial use of the content displayed on this platform is strictly prohibited.