ERCx Chats are designed to be an executive, intimate CX discussion crafted to answer the top questions in the CX space. Our speakers will range from start-up founders to Fortune 500 brand leaders delivering no fluff sessions with actionable insights you’ll be able to take back to create results and be more profitable.
Are you a planner? What happens when there is a pivot in that plan? How do you prepare for the ups and downs of your business? The future of CX has changed dramatically since the pandemic.
#ERCxChats is out today featuring best-selling author Matt Watkinson (https://www.linkedin.com/in/matt-watkinson/) and ERC's Stephanie Todd (https://www.linkedin.com/in/stephaniemtodd/) as they discuss how to keep your business ready but also realistic.
7 Feb 2022
ERCx Chats EPISODE 11.4: Uncertainty in the Workplace
There is so much uncertainty in the workplace right now. What does that mean for you, for your business? Best-selling author and customer experience expert Matt Watkinson (https://www.linkedin.com/in/matt-watkinson/) joins ERC's Stephanie Todd (https://www.linkedin.com/in/stephaniemtodd/) for this thoughtful conversation on #ERCxChats.
7 Feb 2022
ERCx Chats EPISODE 11.3: Writing Books and Beyond
What are the three primary factors that determine your success in customer experience? Learn valuable insight from best-selling author Matt Watkinson (https://www.linkedin.com/in/matt-watkinson/) of "The Grid" and "The Ten Principles Behind Great Customer Experiences," on #ERCxChats hosted by ERC's Stephanie Todd (https://www.linkedin.com/in/stephaniemtodd/).
Reach and audience
Public platform figures. Ratings count people who left a rating, not total listeners.
Apple Podcasts (US)
5.0 / 5
5 ratings
Contact ERCx Chats
Guest appearances
Books guests
Based on episode analysis; this does not confirm that the show is currently accepting guests.
Host of ERCx Chats?
Claim your podcast to manage its listing and keep your show details accurate.
Pod Engine is an independent podcast discovery and analytics service and is not affiliated with or endorsed by this podcast. Artwork and show content belong to their owners. Full legal notice.
Explore this show Podcast research with Pod Engine
