ERCx Chats are designed to be an executive, intimate CX discussion crafted to answer the top questions in the CX space. Our speakers will range from start-up founders to Fortune 500 brand leaders delivering no fluff sessions with actionable insights you’ll be able to take back to create results and be more profitable.
ERCx Chats
Claim This Podcastby ERCBPO
5.0(5 reviews)
31 episodes
Updated Daily
Accepts GuestsHas SponsorsLocation 🇺🇸
Podcast Overview
ERCx Chats are designed to be an executive, intimate CX discussion crafted to answer the top questions in the CX space. Our speakers will range from start-up founders to Fortune 500 brand leaders delivering no fluff sessions with actionable insights you’ll be able to take back to create results and be more profitable.
Language
🇺🇲
Publishing Since
10/14/2020
1 verified contact email on file for ERCx Chats
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Recent Episodes
February 7, 2022
ERCx Chats EPISODE 11.5: The Future of CX
<p><strong>Are you a planner? What happens when there is a pivot in that plan? How do you prepare for the ups and downs of your business? The future of CX has changed dramatically since the pandemic.</strong></p> <p>#ERCxChats is out today featuring best-selling author <a href="https://www.linkedin.com/in/matt-watkinson/" target="_blank">Matt Watkinson</a> and ERC's <a href="https://www.linkedin.com/in/stephaniemtodd/" target="_blank">Stephanie Todd</a> as they discuss how to keep your business ready but also realistic.</p>
February 7, 2022
ERCx Chats EPISODE 11.4: Uncertainty in the Workplace
<p>There is so much uncertainty in the workplace right now. What does that mean for you, for your business? Best-selling author and customer experience expert <a href="https://www.linkedin.com/in/matt-watkinson/" target="_blank">Matt Watkinson</a> joins ERC's <a href="https://www.linkedin.com/in/stephaniemtodd/" target="_blank">Stephanie Todd</a> for this thoughtful conversation on #ERCxChats.</p>
February 7, 2022
ERCx Chats EPISODE 11.3: Writing Books and Beyond
<p>What are the three primary factors that determine your success in customer experience? Learn valuable insight from best-selling author <a href="https://www.linkedin.com/in/matt-watkinson/" target="_blank">Matt Watkinson</a> of "The Grid" and "<strong>The Ten Principles Behind Great Customer Experiences," on #ERCxChats hosted by</strong> ERC's <a href="https://www.linkedin.com/in/stephaniemtodd/" target="_blank">Stephanie Todd</a>.</p>
31 total episodes available
Deep-dive analytics for ERCx Chats
Frequently asked questions
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- What is ERCx Chats?
- How often does this podcast release new episodes?
This podcast updates daily.
- Where can I listen to this podcast?
This podcast is available on 4 platforms including Apple Podcasts, Spotify, and more. You can also use the RSS feed directly.
- Does this podcast accept guests?
Yes, this podcast regularly features guests.
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